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Ron Barham, Other/Just Looking in 94566

I am a new Loan Officer with many years of experience in sales and marketing. I only have a year in loans

Asked by Ron Barham, 94566 Tue Jun 23, 2009

and I am just now starting to approach Realtors. My experience as a sales professional really helps me see the challenges for the Realtor. The level of service from settlement services seem to be greatly lacking in my opinion, am i correct? Futhermore, I feel obligated to help in bringing clients to the buying table to level the relationship between L.O.'s and Realtor's. Is an error free loan all a Realtor is really looking for in a business partner? Thanks for your input it is much appreciated! My goal is to redefine this business partnership and your opinions are valuable! Thanks Again!

Ron Barham

Loan Officer

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Answers

2
I expect my loan officers to be:
Responsible
Responsive
Resourceful
Communicative

AND: the loan officer must have the same sense of urgency as the realtor.

Most of the time, if an escrow is held up for one reason or another, it's because there's something wrong or lacking at the lending side.

One of the worst experiences I had was the day before closing when the loan officer said the underwriter needs something else as a result of the appraisal. But no one told us! The underwriter and the loan officer had sufficient time to communicate and to relay to us any problems and other underwriter requirements before reaching the 11th hour.

With many REOs imposing per diem penalties for not closing on time, it is incumbent upon the loan officer to make sure that everything at his end is done in a timely manner. I have refused to work with loan officers whose lack of follow ups and seemingly uncaring attitudes reflected on my ability to deliver a property on time.
1 vote Thank Flag Link Tue Jun 23, 2009
My biggest problem with loan officers is communication. Many LO do not call my clients back as quickly as I would like. Then I call and get the answer for my client. So, make sure you communicate in a timely manner. And if you don't have an answer, let the client or agent know! I want to work with my LO to make sure everything goes smoothly.

Shirley
1 vote Thank Flag Link Tue Jun 23, 2009
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