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Inna Ivchenko, Real Estate Pro in Encino, CA

How many times would you call/email a listing agent?

Asked by Inna Ivchenko, Encino, CA Mon Jan 7, 2013

If they don't pick up the phone and don't return your very polite voice massages? I just think, it is so unprofessional and rude. It is not about busy, but about being disrespectful. Why does a selling agent need to chase a listing agent?

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Sorry but I Just have to have fun with this one. This question is delish!

A sellers agent has to track down a listing agent when:
1. The listing agent has been on vacation for a month.
2. The listing agent... as one said to me JULY 2012 " I dont internet".
3. The listing agent lives their life to double dip.
4. The listing agent will lose all of their listing when they sell that one.
5. The listing agent was supposed to have withdrawn\ epxired the listing and did not.
6. The listimg agent moved out of State and did not tell anyone.
7. The listing agent lost their licence.
8. The listing agent is in rehab.
9. The listing agent's assistant did not tell the listing agent as she is plannimg to take over the buisness.
10. The Listing agent has never been in the listing and does not have a clue whats going on!
4 votes Thank Flag Link Tue Jan 8, 2013
tell me about it!
I called about short sale that was on the market 600+ days. No answer. but she answered my email. Ready?! 'the property is closed last year' WTF....pardon my language! you are getting the best answer!
Flag Tue Jan 8, 2013
Hi Inna!

If your having trouble getting a hold of the listing agent, try voice message, text, and email.
If that does not work, try calling the listing agency's broker. If all else fails, move on to another property.

Douglas Lagos
Realtor, CHS
Coldwell Banker
Web Reference: http://www.douglaslagos.com
1 vote Thank Flag Link Wed Jan 16, 2013
I find that different agents prefer different methods of communication. Some prefer voice mails/telephone, and some prefer text and email. I will often leave a voice mail but if I don't hear back I will text.

But to answer your question, and selling agent shouldn't have to chase a listing agent.
1 vote Thank Flag Link Tue Jan 15, 2013
Hi Inna,

This is a most concerning issue and one that is less than professional....My thoughts on this are that too many less than full service agencies contribute to this ever growing problem. These types of agencies have the listing agents taking all of their calls, placing signs, managing the listing etc. etc.
My biggest concern is with agents that specialize in foreclosures that are generally not reachable, don't answer calls and don't return emails.....their excuse, "they get so many calls...."

H-E-L-L-O....This is the nature of the business as is assumming the responsibility that it brings.

How many times should you call or email? As many times as necessary but there comes a point when they should be added to a list of less desirable agents.....those that DON'T get your calls!

Bill
1 vote Thank Flag Link Wed Jan 9, 2013
I wish we had some kind of mls private remarks for other agents where we can leave our feedback for such. Do you know how many offers i sent and never received anything?! yep~ those are short sales of course.
Flag Tue Jan 15, 2013
@ Nancy -
Sometimes you just "gotta' have some fun!
funny.
1 vote Thank Flag Link Wed Jan 9, 2013
I think that these agents usually operate within their own self contained universe. They get the listings, procure the buyers themselves and simply can't be bothered with the rest of us mere mortals. They are definitely creating some bad karma.....
1 vote Thank Flag Link Tue Jan 8, 2013
That's a great question. I sometimes wonder how often this is the result of TOO MANY listings. Agents can get greedy and keep taking listings beyond their capacity to adequately service all of them. But sometimes it's just poor management skills on the part of the agent. Every listing agent has a responsibility to their seller to return calls promptly. Then there are those agents that want to find their own buyer and avoid other agents like the plague. Very poor practice, shameful violation of the Code of Ethics...
1 vote Thank Flag Link Tue Jan 8, 2013
I agree. Agents who have that one single listing( or few) wait for buyer to call them, so they can double end. My buyer called me yesterday, he was extremely upset. While agent does not return my calls, he returned my buyer call to schedule an appointment. Fortunately, I have a great relationship with my client, he trusts me and knows I did spent a lot of time trying to reach that agent...Very unethical and makes a buyer agent look very bad...
Flag Tue Jan 8, 2013
They have 24 hours, then I ignore the listing agent and go straight to their broker. Why are listing agents unresponsive?
Who is John Galt?
1 vote Thank Flag Link Mon Jan 7, 2013
haha, I like it!
John Galt:)
I am becoming very patient with calling agents. But it is such a waste of time to call and call and call. And after 24 hours, the listing is already pending.....Yucks! Or another one: 'No description on a listing, no picture. Private remark: call a listing agent for details. Looking down to locate a phone......Nothing. I must call to the office to get his/her cell? or if it is a small broker, I must google him/her to get a number. Are they are secret agents or what!?
Flag Mon Jan 7, 2013
Inna,

I feel your pain. I had to deal with this very issue a lot this past summer.

I had an agent ignore me this way. I got a bright idea and drove to her office address! When I arrived at her office address, I found it was a mail box center. Her suit number was actually a mail box number. It turned out she works from home and just uses the address to receive mail.

My clients had their hearts set on the home, but we had to move on.

Kawain Payne, Realtor
0 votes Thank Flag Link Wed Jan 16, 2013
Thanks Kawain for sharing your story. I had similar stories in past, so I don't waste my time trying to catch them in the office or whatever they can be. Call/email/text/call/ call/ call/call.....silence? move on.
Flag Wed Jan 16, 2013
I have 5 listing right now and I always try to pick up the phone.. It can really be overwhelming with a listing that has 15+ offers - so I make sure to get the info they need to them right away. Usually text message for quick replys works best.
0 votes Thank Flag Link Wed Jan 16, 2013
Most REO listing agents will rather have emails, for documetation purposes. I LOVE Nancy's answer, because all are absolutly right on!
0 votes Thank Flag Link Wed Jan 16, 2013
I use a showing service for my listings. The buyers' agent can call the service to set up the appointment between 8:00 AM to 8:00 PM. They track my showings on their website and request showing feedback about the showing. It's not expensive and saves me alot of time.
0 votes Thank Flag Link Tue Jan 8, 2013
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