It will also allow us to use less and less paper. Someday this industry will be paperless. That will not discount the face to face interactions. The majority of buyers and sellers will be advanced in technology as well and will expect that of us.
Those trends are allowing users to access information faster and acquire knowledge without ever needing to meet with an agent face-to-face. As a result, is also requiring more self policing on the part of the professionals in the industry who are sharing the information and tools on their various websites, blogs, etc., to ensure the information provided is pertinent and valid. Because we all know, if it's on the internet, then it must be true (tongue in cheek).
Some would have us to believe that our industry is in jeopardy because of how technology is making the process of home buying/selling more convenient and efficient for the would be buyer/seller. However, I beg to differ.
For, as with any business, there is also the relational side of business. Technology will never take the place of the "Pop-By", agent hosted house warming, or hand written "thank you" card. The agents who excel in the unexpected extras will do well no matter what the market condition is or what the next new piece of technology does. We will instead embrace the change, remain cutting edge, and serve our clients beyond their expectation.
The traditional basics and value of a Realtor remain ... but a lot of consumers make the mistake of assuming they no longer need an agent because they can get the information themselves.