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How do agents find contractors to recommend to homebuyers and sellers?

Asked by Trulia Charlotte, Charlotte, NC Mon Apr 15, 2013

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Whern I have a seller or buyer looking for a contractor to do some work for them on a home I only recommend peopel I have done business with in the past. it has to be someone I have trusted to do work for me at my home. I feel it is my reputation at stake when I refer someone for work.

Ove the years I have built up a ncie network of various contractors in the Charlotte area that I use as a referral basis to clients. if for whatever reason one is not available or I need another quote; I will go out to my fellow Realtors in my office and assk for a personal referral from them on who they use and call and interview them to find a good fit for my client.

real estate is all about building relationships and I beleive that the realtionship does not end with the sale of the house but just begins.....i tend to ensure that the relationship stands the test fo time and my contractors know this. Since after they finsih the work i always call and ask if they are happy with the work or if there is anything I can do to make it right if not....

To date no client has ever not told em that I did not look out for their best interest and have trusted me wht family and friends to help them with Real Estate business...

Dave diCecco
Realtor/Broker
Coldwell Banker United
Cell:704-519-7895
ddicecco@cbunited.com
http://www.davedicecco.com
1 vote Thank Flag Link Tue Apr 16, 2013
Personal experience, recommendations from other professionals like lenders, appraisers, real estate schools, contractors who do other type of work, other brokers, trade shows, professional publications, local awards, and online research all contribute to decisions to recommend several contractors. it is always a good practice for the client (seller/buyer) to independently interview and get three quotes for the same scope of work and compare. If you appreciate an answer, please give thumbs up. For the most helpful answer, please say thanks with a best answer click.
1 vote Thank Flag Link Mon Apr 15, 2013
Hi Charlotte,
I usually recommend my clients look at Angie's List online. Angie's list has Trades people who have been recommended by consumers. There will be honest recommendations from consumers who have used the services. A vendor cannot "pay" to be on this list, so the referrals are better, more like a "consumer report" for the trades.
0 votes Thank Flag Link Wed Apr 17, 2013
I buck real estate tradition and don't recommend ANYONE (except myself, of course). I realize that most agents see referrals to reliable contractors as a wonderful service to their clients, perhaps even an edge in developing client relationships, but I don't want the risk or to get drawn into their projects.
The broker/owner of the large franchise office where I started my career almost lost his business when a client won a judgment against him because a contractor he recommended caused severe damage to his home. This may not happen often, but I don't want it happening to me. Bah humbug.
0 votes Thank Flag Link Wed Apr 17, 2013
Consistency and personal experience.
0 votes Thank Flag Link Tue Apr 16, 2013
I have to agree with Dave Dicecco. I only recommend people that I know and have first-hand knowledge of their work. I try to recommend at least three people per profession, but that is not always possible.

I belong to BNI and we have one of the top chapters in our state. Our members come very highly recommended and that helps.
0 votes Thank Flag Link Tue Apr 16, 2013
Personal experience and ongoing business relationship with the contractor.
Second tier will be referrals from other real estate professionals.
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Be aware, these coveted assets are protected by those who need their services.
An unknown citizen wanting a referance would be directed to a public directory.
Why?
I do not want the contractors I use and depend on to have their time wasted doing estimates for citizens who are not going to do businesss.
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When a refer a contractor to another professional, I expect the same level of citizen screening.
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Don't want to work through a professional who may ask, "Are you here to jerk there chain or do business?"
At 5:30 am show up at the contractors section of the Home Depot and you'll find "Chuck with a Truck" ready to help you out.
0 votes Thank Flag Link Tue Apr 16, 2013
In our market many Realtors® use the expertise of builders which they have a relationship with to obtain referrals. Most builders have a master list which consists of all the trades needed to build a home. This list has depth like an NFL roster, for example it might contain 3-4 plumbers consisting of the subcontractor which does major projects & ground rough sewer work plus a backup for this category, a finish plumber needed for rehab work, and a jack of all trades for minor repairs. Most builders have about 150 trades on this list so they know right who to go to in order to get the job done at a reasonable price. PS as long as there is a relationship with the realtor® they openly share this information and expect nothing except the continuation of the relationship.
0 votes Thank Flag Link Tue Apr 16, 2013
I recommend contractors/vendors if I've worked with them before and had a good experience. If I don't have someone I can personally recommend, I ask friends, family or fellow agents. I also normally recommend resources to find contractors.
0 votes Thank Flag Link Mon Apr 15, 2013
I am a real estate broker and I have been doing business with a company called Rehab Pros Inc, they do a lot of work for real estate agents and also hedge funds that are buying homes in the Charlotte area and fixing them up. I have used them quite a few times, Jeffrey is an ex custom home builder and is very knowledgeable. Give him a call at (704)239-5896. They are a licensed GC.
0 votes Thank Flag Link Mon Apr 15, 2013
By experience and asking homeowners that did recent renovation work that came out beautiful!
0 votes Thank Flag Link Mon Apr 15, 2013
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