Question Details

Kawain Payne,…, Real Estate Pro in Long Beach, CA

Have any of you seen your vices points all of a sudden go down?

Asked by Kawain Payne, Realtor, Notary, Long Beach, CA Fri Sep 21, 2012

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Answers

13
Mine came back too! Almost to the VIP status!
1 vote Thank Flag Link Sun Sep 30, 2012
Oh well.. The good news is that any potential clients don't know the difference between a 1, 2 or 3 on your VIP tag. ;)
1 vote Thank Flag Link Fri Sep 28, 2012
Hi Kawain,

In order to be a level 2 VIP you need a total of 9,000 points. I checked your Voices activity and see that you're still under 5,000. Do you believe that this is incorrect? If so, please let me know so our team can investigate.

Thank you,

Emily
0 votes Thank Flag Link Mon Oct 1, 2012
This is an on going problem. My points went down, but after a week they were backup. My problem now is I have enough points for VIP2 status but they still show me as VIP1 status.

I hope they get this fixed once and for all!!!

Kawain Payne, Realtor
0 votes Thank Flag Link Sun Sep 30, 2012
My points came back. BUT I should be at Level2 VIP status. They stil have me at Level 1.

I have been told to give it another week to be corrected. (Not Happy)
0 votes Thank Flag Link Fri Sep 28, 2012
They are back...thanks Trulia!
0 votes Thank Flag Link Fri Sep 28, 2012
My points came back home today!! WOOO HOOO, welcome home!!
0 votes Thank Flag Link Thu Sep 27, 2012
Hi All,

I'm afraid that this glitch has turned out to be more difficult to fix than our engineers had first thought. If you are still noticing a lack of points for your account, please rest assured that our team is working to restore your points as soon as they can.

Thank you all for your patience in the meantime.

Emily
0 votes Thank Flag Link Tue Sep 25, 2012
It did glitch again recently and it seems to have been (at least in my case) directly related to blog page views and profile page views having gone to zero! I inquired and was told there had been a glitch, but they thought it was fixed. Since mine wasn't fixed, they were going to put in a technical assist case number for me. You might want to ask the same for you. Advice...call the number, don't send an email, you get much faster service that way...
0 votes Thank Flag Link Sun Sep 23, 2012
It seems to happen about a once a quarter and then the pts are restored. it may be a glitch they are fixing.
0 votes Thank Flag Link Sun Sep 23, 2012
My Voices Activity point balance went down. This happened to me about a month ago and Trulia fixed the problem within a few days.

Chad Gray PA, Realtor
Luxury Living Fort Lauderdale
Coldwell Banker Residential Real Estate
754-300-6040
0 votes Thank Flag Link Sat Sep 22, 2012
Yes, have been posting this for 4 days and not the first time. Just a bit of advice(spelling should be voices not vices).
0 votes Thank Flag Link Sat Sep 22, 2012
Yes the system is glitched again.
0 votes Thank Flag Link Sat Sep 22, 2012
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