I got a call from them while on vacation. Their sales rep explained that they charge $ 54.95 per valid lead. I would get credit for invalid leads. I signed up for 5 per month and told him I wanted to get no more than one per week - because payment is due within 72 hours of getting the lead. I didn't want a bunch of charges to roll up on me very early in the relationship. He said no problem.
Upon returning from vacation I looked on Active Rain and found lots of negative feedback on them. I e-mailed to tell them I wanted out. They told me I'm in for for their 30 day cancellation period.
In the first 2 days they hit me with 5 leads, in two weeks I've been billed for SEVEN leads when I asked for a maximum of FIVE per month! That's $ 384.65 in two weeks!
They've made no attempt to honor their sales rep's representations, their only replies have said that I owe within 72 hours for any leads sent. Absolutely no recogniton of the fact that their rep agreed to the one per week, 5 per month that was agreed to on the phone.
Reply Inc., or Reply Real Estate as they go by uses misrepresentation and deception. Avoid them. It will not be a good experience.
Never enroll in an autobilling program without using a 'pre-paid' credit card. That way, you can say, "Come and get it!" Your local Wallymart provides to solution.
Can you imagine what it is like working for them?
Companies that offer FREE TRIALS without submitting a CC# are the only ones to consider.
Best of success,
Annette Lawrencee, Broker/Associate
Remax Realtec Group
Palm Harbor, FL
Serious people call.
Serious people require reliable, accurate data
Same as other posters - these poor "leads" are getting bombarded with phone calls, and all they wanted was to see how much their home was worth! How terrible for them - expensive for us - and incredibly lucrative for Reply!! Bottom suckers!
I was asked for my Visa number in exchange for a free month of so-called "leads". Not only did they charge me for the free month of BOGUS leads but they triple charged my card and almost maxed it out in that short time. I asked them to stop sending me their email leads but they refused to stop and continued to overcharge my card. I had to call my credit card company and put a stop payment on it. Unfortunately for me, I wasn't able to get all the charges stopped in time. It was a very expensive lesson learned. DO NOT use this site.
DO NOT sign up.
I have yet to have one valid , what they call "Lead". Also, it is embarrassing to finally get hold of the referred person only to hear the "blast" about how they have been called by an excessive number of realtors. I only wish I had done my own due diligence about Reply before wasting my money and time on useless "leads". A most unfortunate experience for me.
They said the subscription would automatically cancel after one month and if I was satisfied, I would have to call to extend it. I also agreed to 10 leads per month, with a chatge of $55 for 3 leads aftert that period.
I just looked at my credit card statement and have 5 charges on there beginning on 9/24 for $164.85, totalling $824.25. They also have an additional l charge of $18.32 for who knows what. That brings the sum total to $842.57. The big joke is if I look at their billing and statement section, they billed me on 9/30 and then again on 10/20/11. Just a note: Today is 10/6/11 We haven't even gotten to the 20th.
This is such a SCAM!!! Avoid them like the plague.
That has been my experience also. I have had a couple of buyers contact me directly from Trulia though, and I have sold them a home, or sold their home for them.
This is the result for a search on ActiveRain for that company in case you don't know what to do this week-end...:)