I have been working with Realtors.com but have only received a few leads. I have had more success with Trulia and Zillow for lead generation. 75% of my business comes from internet leads. The key for success with internet leads is quick response time and follow-up.
Prudential California Realty
I've been paying for Realtor.com leads for over a year. Am hoping to build a team so I've been investing a LOT of money...more that $5000 per month. After months of asking my account rep Mary Padilla sent me a spreadsheet of my leads. I deleted the duplicate e-mail addresses and found over 500 duplicates.
The Director of Sales for Realtor.com Bill Sperry told me Realtor.com considers one person looking at two or 3 homes 2 or 3 leads as well. So every lead that I received that inquired about more than on property....I was charged each time that person submitted an inquiry.
So Bob the Buyer looked at house A...submitted an inquiry...I'm charged.....then he looks at another house and submits that inquiry....I'm getting billed again...and again.
I'm not kidding. Bill Sperry can be reached at 1-805-557-7996...his supervisor Leo Jay can be reached at 1-805-557-7923.
I"ve been billed $25,000 for the same information..the same buyers.....over and over.....Realtor.com says they consider one person can be multiple leads.
Terry Dyer Realtor
Don't waste a dollar on Realtor.com and don't believe anybody that tells you they get business from them. There are so many other sites to subscribe to, pay for ads, submit listings, free and otherwise, that will get you 10x the amount of leads over Realtor.com.
They are hands-down the worst.
Boca Raton, FL
My last encounter with them was reminiscent of those who we contacted at the newspapers. An arrogant, dismissive bunch who were completely out of touch with the value of the service they provided. They quite literally bit the hand that fed them. Overpriced, overbearing, over-the-top belligerence makes them a resource of last consideration.
They however are included in my communication with the consumer regarding the consumers advance to the buyer status.
1. Entertainment. (Zillow , Trulia)
2. Data gathering (Realtor,com, Remax)
3. Serious (preapproval, regional MLS consumer portal)
4. Committed (real estate professional sites, local MLS)
Like others have reported, I encounter not a single buyer or seller or agent who mentioned Realtor.com in any context.
Best of success to you,
Annette Lawrence, Broker/Associate
Remax Realtec Group
Palm Harbor, FL