2) I already have a contract on that property, so there was no use in calling you back
3) Oh, you called my old phone number, I gave that line to my son
4) The tenants in that home are not allowing showings, but I do not want to remove it from the MLS
Or any number of other great responses that agents can give for not responding to requests for information...Truedat, I do not understand why some people are in this business.
For the foolish Realtors that do not take advantage of our free ShowingTime appointment tools offered on the MLS then it is annoying to me that I have to actually call and give my info when I could simply click on the showing button and instantly chose my appointment time and day and the agent will get notified of my request. On vacant listings it can instantly give the showing instructions, i.e. lockbox. If the listing realtor pays the minimal "extra" fees then ShowingDesk can even send a text to an owner-occupant or call the owner to cofirm showing appointments. For a few dollars a month, it will time stamp every request and also offers a higher level of customer service to the seller because there is zero delay in notification of showing requests.
I almost wish our MyFloridaMLS would REQUIRE all listings be on ShowingTime... it would save us all a lot of time and would prevent those listings that are already under contract from showing up as "active" and would record constant showing declines.
All the best,
However, I do not answer or return calls initiated after 6:30 - 7:00PM until the next business day. In my opinion, if agents can't be responsible enough to call during "normal" hours, why should I go out of my way to help them.
I have several listings with tenants. As a matter of policy (and state law) we can not disturb the tenants for showings or to even provide notice of showings outside of what the courts consider "normal" hours. I understand that we as agents try to show our buyers what they want, when they want, but even buyers need to be "educated" at times.