Additionally, I cringe when my customers say they'll follow me.....it adds to the stress level and it really isn't a warm and fuzzy experience when customers get lost.
This gives me an opportunity to talk with them, point out certain things that my guide them in their decision-making, even enable me to familiarize them through the neigborhoods, Best of all, if they have questions, I can address them quickly while they're thinking about it. Furthermore, if they're thinking out loud, it gives me a better sense of knowing their thought processes.
Finally, it's another opportunity to build rapport and trust.
I get good feedback in the car, too.
If a client prefers to meet at an address that's certainly fine, too. If they feel they need to discuss some things alone, that works for me. When people are making that decision, I don't want to impose.
PML of Longmont, CO
Incidentally, as a buyer, I NEVER wanted to be in the agent's car. My husband and I wanted to be able to discuss things freely, not have to make small talk, etc.
Finally, as a single female, I like to be in control and decide if I will offer to let them in my car or not. When I have had single males shopping, I have always just nicely said 'ok, follow me to the next property.' While it can be nerve wracking to have someone follow you, it seems safer to me than letting them in my car.
Sometimes I think it is actually better for the bueyrs to drive themselves (if there is more than one) so they have some private time to talk in between homes.
I will go either way with driving clients. My preference is to let the buyers drive and I navigate with my GPS. I can relax and talk to them about the neightborhood. If it is a neighborhood they are more familiar with I let them talk about the neighborhood and their likes, dislikes and also features about the neighborhood they want to express to me
Overall, in most of the showings I do, the buyers follow me and are able to have their own private discussions about the homes and neighborhoods we are looking at without having to couch their comments with a third party present. There are sometimes personal or even 'heated' duscussions going on while they are following me to the next home. When it is all over we are able to discuss all things together at the last home or at a restaurant afterwards depending on the time frame.
Robert McGuire - 303-669-1246
If I am driving, we do have an opportunity to discuss and share information. It enables me to have time to obtain a better understanding what my clients are in need of. And gives them a good opportunity to relay. Time well spent to get to know one another.
Separate vehicles, I understand the need for privacy and want to ensure my clients are comfortable in any setting. We will just spend more time discussing and sharing informtion, questions, ect. at our property tours.
of Longmont, CO
720 810 0683
It is never my decision. always theirs.
Yes I do, particularly when the clients are out-of-town buyers and we are going to see four or five homes. It's simplier and gives us a chance to chat about each home in a relaxed way. There are times when a buyer would like to take a look around the neighborhood, as well as look at the particular home for sale. That's when having your car really comes in handy!
I always prefer to drive the clients around, but sometimes it cant be helped. Sometimes they prefer to follow, or sometimes you just cant fit everyone!
Driving together or apart I believe you can your customers happy by showing the properties they desire.
I agree with Bill 100% and I love having my clients ride with me. Great time to build the relationship and if you miss a turn you don't have to worry about it. But I can understand that some other brokers don't like to have people in their car and the wonderful thing about real estate is that there are many ways to get to the goal of a closed transaction. I always tell agents to do what makes them comfortable. Best
I think I agree with both of the predominate views below:
1) I drive my clients whenever I can. It helps foster a good working relationship.
2) I don't try to get them to do anything that feels uncomfortable for them, including riding with me when they would rather ride in their own cars.
However, If they do use their own vehicle, I try very hard to arrange a meeting after showings at a neutral space like a coffee shop (coffee on me). I find I learn a lot about their preferences in a casual environment after they have had a little time to process what they have seen during the showings. And this is a good time to build the relationship.
Prudential Real Estate of the Rockies
If the buyers drive themselves, you'll know far less, how to better meet their needs.
Often I have my buyers drive themselves so they can discuss in private their true likes and dislikes about the homes they've seen. They are then more revealing to me when we enter the next home because they havent held back with each other. Some agents may not want to drive their clients because their car is unclean and messy, or maybe not the nicest vehicle on the block. Yipes!
As a courtesy, I offer both. Some clients like to sit and view the neighborhood while I'm driving from home to home. But there is a small number of individuals who prefer to drive themselves and meet me at the homes. I don't have an opinion as to which way is better, I just like to remain flexible.
New Perspective Real Estate