Question Details

Adriana Force,  in Quail Valley, CA

Can realtors give combo code to house inspectors and contractors?

Asked by Adriana Force, Quail Valley, CA Sun Dec 13, 2009

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Rules definitely vary from region to region – check with your broker and the local MLS for procedures in your area.

We put two lockboxes on all of our listings. The first is a combo box that goes on BEFORE we go active so all individuals who need access can get in without us being present (Contractors, Stagers, Inspectors, etc.).

Once we go active, we add the SUPRA boxes that require all REALTORS® to use their SUPRA keys. We DO NOT hand out the combo code.

Once we go pending, we normally remove the SUPRA box so only those whom we’ve granted permission and the code now have access (Inspectors, Selling Agent, Appraisers, Contractors, etc.)

This practice works VERY well for us and protects the sellers as well.
1 vote Thank Flag Link Sun Dec 13, 2009
I agree with Sandra. In the Greater Phoenix Market Area it is common for realtors to give the code to appraisers and home inspectors. Who, as affliate members of a local association, may have electronic keys for accessing the lockbox. Thereby eliminating the need for the realtor to be present to allow access. It is also common for the use of mechanical lockboxs.

That is not to say, or IMPLY, it is acceptable practice, but a common and time effective procedure among industry professionals.
0 votes Thank Flag Link Sun Dec 13, 2009
It appears there are obviously regional differences. Here in the Dallas/Fort Worth, Texas area the combination for regular combo locks are handed out as freely as needed. For Inspectors that carry an "Associate Level" Supra Key they must obtain a "Call Before Showing" (CBS) code to use with their Supra Key.

I'll throw in another interesting item to the mix. As a Property Inspector, and Associate Member of a local Board of Realtors, I carry a full Realtor Level Supra Key and do not even need to call for the CBS. I just follow the procedures for scheduling with the local Centralized Showing Service or listing Agent. I have access to the home at the programmed Supra Lockbox times.

Emmanuel J. Scanlan
PS Inspection & Property Services LLC
214-418-4366 (cell)
TREC License # 7593
International Code Council, Residential Combination Inspector #5247015-R5 (Electrical, Mechanical, Plumbing and Building)
Certified Infrared Thermographer (ASNT-TC1A Standards)
Texas Residential Construction Commission, Third Party Warranty Inspector #1593
Texas Department Of Insurance, VIP Inspector # 08507061016
Hayman Residential Engineering Services, Field Technician
CMC Energy - Certified Energy Auditor

Knowledge is power, but sharing knowledge brings peace!!
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0 votes Thank Flag Link Sun Dec 13, 2009
In Seattle, where we use the GE Supra system, the answer is, no. Only members of the NWMLS may have keys.

Now, if the homeowner has their own lockbox, and you authorize a Realtor(r) or real estate agent to pass the code on in your stead, that's okie-dokey.
0 votes Thank Flag Link Sun Dec 13, 2009
It would depend on the circumstances I would think. Certainly not without the permission of the seller. In our area many of the Inspectors and Appraisers are Affiliate Members of our Board and have keysafe keys for access. Most however sign out a key from the office for access.
0 votes Thank Flag Link Sun Dec 13, 2009
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