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Jordan Paint…, Real Estate Pro in Grand Rapids, MI

As a buyers agent, what are your expectations from an inspector to protect your client.

Asked by Jordan Painter, Grand Rapids, MI Wed Sep 21, 2011

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I've found there are two types of inspectors...fanatical and non-fanatical. The fanatics I've found can often unnecessarily scare the clients. I prefer a home inspector to always do the right thing but also let the client know the bottom line. We have to also tell our clients that home inspectors are going to give a general analysis of what they see. If they feel we need to bring in a roof specialist, structural engineer, plumber, etc they will recommend that. So in essence their report isn't the end-all, if there is question the buyer should take it a little further with a specialist.

Chris
Accredited Buyer Representative
Licensed Associate Broker
William Raveis Legends Realty Group
2 votes Thank Flag Link Wed Sep 21, 2011
When choosing an inspector, I always look for somebody who is going to thoroughly search a property and tell my clients everything that is wrong with the property. Sometimes the clients worry during the inspection, but I always remind them that the inspector is not paid to tell them how nice the house is, he/she's paid to tell you what's wrong with it. I always enjoy when an inspector has some personal experience with some of the problems and can offer some insight for referrals for fixing things or tell my clients a rough estimate of how much it would cost to fix something. However, I do not think it is an inspector's job to tell the customers whether or not they should purchase the property.
2 votes Thank Flag Link Wed Sep 21, 2011
I completely disagree with Brek in his saying, "...it is an inspector's job to tell the customers whether or not they should purchase the property..."

That goes against the standard of practice for any certified / respectable inspector. It is not their job to make those type of decisions ... only evaluate what it is they are getting into.

Put it this way ... should your pastor tell you who you should or shouldn't marry? Or, should your pastor guide/advise you to have the best marriage possible.

An inspector telling someone whether they should purchase a home or not is completely over-stepping their boundaries.

Just my opinion...
1 vote Thank Flag Link Wed Sep 21, 2011
I take for granted the Integrity:
I am looking for THOROUGH!
I want to know everything that is wrong with the property.
1 vote Thank Flag Link Wed Sep 21, 2011
I expect an honest and thorough inspection from an expert who can give advice and recommendations as to how serious or how expensive any repairs might be...but I don't want an inspector who scares my client out of buying the home. I usually advise my clients and the inspector that we are not looking to "nickel-dime" the sellers to death with cosmetic issues...but are looking for serious or potentially serious issues with the home.
0 votes Thank Flag Link Thu Sep 22, 2011
Jordan,

An inspector is the second most important professional that a buyer hires to help them with the purchase of their new home. An inspector can solidify the transaction or kill the deal. As a buyer's agent, I want my clients to have an inspector who leaves nothing off of the report. A reputable inspector will look at your client as their client as well. Frequently, I recommend inspectors, but I always make sure that they are ASHI certified and that they provide the same level of service, expertise and care that I do as their buyer's agent. My job is to work with my client's inspector, whoever that may be, to ensure that our client is getting what they have committed to pay for. Unknown defects change a buyer's perception of value. Would they have purchased that home, at that price, had they known of the defects? That is the question. It is our job as their agent to help them answer that question.
0 votes Thank Flag Link Wed Sep 21, 2011
Jordan,
Finally, here in Naples a home inspector must be licensed. But I have always worked with referrals so have some idea of who they are to begin with. My expectations are for them to be professional, knowledgable, take photos of anything in question and give full details. I ware one hat; when I call in an inspector I let them do what they are trained for and in return they don't try to tell me how to sell Real Estate. It has worked out very well. You really don't want to cross over lines.
0 votes Thank Flag Link Wed Sep 21, 2011
Dear Jordan,
Im looking for honesty from the inspector regarding the home so that the client will have all the facts and be able to make an informed decision.
Even though some Agents might know something about construction it is not generally in a Realtors area of expertise, I am looking to a home inspector to provide his professional input on how to solve any issues that are found as well.
0 votes Thank Flag Link Wed Sep 21, 2011
Being thorough, knowledgable and helpful in explaining the integrity of the home. As an Agent I have already pointed out the blemishes I have seen but regarding insects, roof integrity, mechanicals, and some structural issues are beyond are realm. Is the problem(s) correctable and the issues are safety concerns, structural etc.
0 votes Thank Flag Link Wed Sep 21, 2011
Jordan, a home inspector should be a third party set of eyes who is unbiased, knowlegeable and future business should not depend on whether or not the buyer purchases the home but on the quality of work done. I believe inspectors should have the most up to date tools of the trade including carbon monoxide detectors and radon testing kits. In addition the inspector should have a big ladder to inspect roofs. So many inspectors just eyeball roofs from the ground or use binoculars which is ridiculous. I personally want the inspectors that I refer to clients to be licensed contractors and and ASHI certified. By no means do these two things determine how good an inspector is but in a perfect world that inspector should have more knowledge and at least a bit more education.
Web Reference: http://www.HomeRunGR.info
0 votes Thank Flag Link Wed Sep 21, 2011
Choosing a homes inspector can be tricky. I've gone through a handful of guys in my area until I finally found someone to be as thorough as possible. Even then, you've got to realize that most of these guys are not and have never been a licensed contractor. They typically take a very simple test to become "certified home inspectors." To cover yourself as an agent, I'm making my buyers sign the CAR form BIE or Buyer's Inspection Elections. This will show your buyers every possible inspection they could purchase to protect themselves. Yes most are either redundant or not necessary, but it's not our job to say that.
0 votes Thank Flag Link Wed Sep 21, 2011
Jordan - I am very confused by your question. An inspector should provide an honest, proper, ethical evaluation of a property. Those are my expectations ... not to talk someone into or out of purchasing a home, but to let them know exactly what they would be getting should they purchase it.

Did I miss some other meaning of your question?
0 votes Thank Flag Link Wed Sep 21, 2011
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