Question Details

Linda Ginex, Real Estate Pro in Newport Beach, CA

Anyone else shocked by the amount of repeat spam blogs being posted on Trulia? I'm surprised they are allowing this - it's very Craigslist-like and

Asked by Linda Ginex, Newport Beach, CA Sat Dec 1, 2012

extremely unprofessional. I cant image any home buyer or seller wanting to sift through the same 'advertisement' 3 times in the same hour. Just look at the 'Safety Tips For Your Home' or 'Carlsbad 2 Bedroom' where the guys selling his product. This is insane. I'd like to find out what Trulia intends to do about it. The notion is BLOG POSTS FOR INFORMATION, not spammy advertisements. Its really no wonder why the general public has negative salesy-type views of Realtors, instead of information giving people helpers.

I really hope this gets remedied by the Trulia Staff. It's very tacky. Less is more here people!

Help the community by answering this question:

Answers

29
The Q&A trulia forum has been a source for many well framed real estate question that have helped customers and agents alike, It has attracted many dedicated professionals wishing to make a difference in the lives of others. Many agents have contributed considerable time and energy toward the trulia image and the "good of the order." For the most part, most would agree this was time well spent.

A most interesting dialog.....one that merely scratches the surface of the present trulia malady. I don't know what's going on but the most recent changes here fall far short of being positive ones. Trulia, too many of your "long time friends" are questioning the course that has been charted and are hoping for some sign that recovery is near.

Respectfully,

Bill
2 votes Thank Flag Link Sat Dec 1, 2012
totally agree with you - inho - they have relaxed their guidelines because they are trying to kiss up to agents and make them happy so that they will buy up zip codes and pro badges......the new practice of posting trulia-generated questions, to try and sitr the pot, is also annoying to me, and I have made my position clear on that one, too!
Flag Sat Dec 1, 2012
Hello, Katie from Trulia here. Thanks for bringing these blogs to our attention. We're working to better monitor activity on the blogs, and will be looking more closely at blog policies. We definitely want to make sure that the content here is helpful for buyers, sellers, and real estate professionals alike.

The most efficient way for us to find/remove offending posts is for them to be flagged by others, so we appreciate your help in doing that. If you have other suggestions/questions, please send them to us directly at community@trulia.com.
1 vote Thank Flag Link Tue Dec 4, 2012
well, since this thread was started on Saturday, the staff might not have been patrolling the hallways like they do during the week, so this thead might have been overlooked........so, I emailed and invited 2 staff memebrs to stop by and join in the discussion....maybe add some clarifty and trulia's response to the conerns being raised here
1 vote Thank Flag Link Mon Dec 3, 2012
Thank you again for doing that Debbie, we are always here and listening :)
Flag Tue Dec 4, 2012
It's not a matter of stopping all spam on Trulia Ray. I'm talking about the re-posting of the same post 10 times in an hour. That could be stopped very easily with no patrolling on Trulia's end whatsoever. The 'write a post' button would just be greyed out if you posted too often. Read my previous answer.

On a completely different side note-
The email signature remedy is simple too- limit the number or lines you can put in to your given profile with a character limit. on each line.
1 vote Thank Flag Link Mon Dec 3, 2012
trulia used to limit the signature a few years ago, then decided to ease up and it became, imo, the wild wild west of RE sites! Zillow has no problem limiting it......so, I suppose it's simply trulia's platform that allows it!
Flag Mon Dec 3, 2012
I'm flagging every spam blog and self-advertising question. Would like to see tougher standards enforced by Trulia. Real clients not stay on the site long enough to sift through the junk.
1 vote Thank Flag Link Mon Dec 3, 2012
As you know, it's highly unlikely I would follow the crowd.
Debra and others have pointed out the blog section is ... a mess.
So. folks focus their energy where there is less mess.
-
To be quite frank, if the entire Trulia site becomes a dysfunctional jangle of incoherent billboards, false homes for sale and fake $100 postings, I would not shed a tear. It's of their creation. Those who see the opportunity to exploit the situation...SHOULD.
-
It's business.
-
As a business person, one would be well advised to recognize the opportunity available and exploit that to their benefit. When Trulia chooses, they can make changes. Until then, complaining is like trashing Bank of America....it falls on deaf ears.... internally and externally.
-
Business folks are a solutions provider...Do you see a problem? That is OPPORTUNITY.
In case you missed my point...
if Trulia gets worse..I'm OK with that.
If Trulia get better, I'm OK with that.
If Trulia stays the same...I'm OK with that too!
I will adapt and make the situation suit my purpose.
Thank you Truiia for allowing such latitude.
1 vote Thank Flag Link Mon Dec 3, 2012
I dont care about the spam! But, where can I get some eggs!
1 vote Thank Flag Link Sun Dec 2, 2012
haha - would you like whole wheat toast with that?
Flag Mon Dec 3, 2012
I agree and have been flagging the inappropriate posts every chance I get--hopefully if we all take time to flag them we'll finally be able to get Trulia's attention and put a stop to it.
1 vote Thank Flag Link Sun Dec 2, 2012
Hi Linda.

If Trulia cared, don't you think they'd do something about the culprits? They don't care about this and a lot of other things that have to do with SPAM and abuse.

Trulia does not care. They only care about you if you're a revenue stream. Simple.

Fini.

Scott Miller
Realty Associates
Boca Raton, FL
1 vote Thank Flag Link Sun Dec 2, 2012
I'll be honest with you, I haven't been on here much over the last year. Lost my VIP 3 status long ago. But that's alright by me. I noticed this because I am starting to blog on here more and more. I had no idea it has become a Craigslist blog roll page where its a race to keep your blog on the home page all day long.

It's interesting to me that a Trulia staffer has yet to ring in on this but oh well.
1 vote Thank Flag Link Sat Dec 1, 2012
Alan, Mayor MVP
Sorry Alan, you misunderstood me again. :( I didn't mention anything about the Q&A's, only the blogs. Anyways, I'm not sure I should even waste my time re-explaining for the third time, since my original was pretty sufficient. The gals seem to get what I'm driving at. Debbie Rose, you made me chuckle since I see that too all the time with the one liners and the 12 line 'Look at me I'm a big deal' email sigs and wonder how many times a day they must look at themselves in a mirror, or if they record themselves talking just to playback in their 'alone time'.

It seems like it would be pretty easy for Trulia to implement a limit placed on how many times you can hit the post button within a 24-hour period, heck even a 12-hour period would be fine by me, but to re-post YOUR SAME BLOG POST (NOT Q&A, since that apparently needs to be clarified) every 10 minutes is silly and unprofessional.
1 vote Thank Flag Link Sat Dec 1, 2012
Funny stuff Debbie!! Really thought the spam was getting a little better as I have not been offered millions lately!
1 vote Thank Flag Link Sat Dec 1, 2012
I am all for limiting spam!

Over the years that I have been active on Trulia, I have seen them lower their "spam" standards...or maybe, "relaxing them", is a bette/kinder choice of wording.

I understand the conundrum they face - agents are a main source of revenue - via selling them Pro badges and zip codes, so it's difficult to muzzle them when it comes to spam.

I didn't see the blogs you referenced, but I do know that people are told it's ok to blog about their listing, or home or area, etc.....reposting them over and over shouldn't be allowed.....why not try flagging them, and see what happens.

My personal pet peeve is that extremely long signatures are allowed in the Q&A section, and not considered to be spam anymore - a one line answer can be followed by 12 lines listing every award, designation and tag line the agent can think of..........well, that's just my pet peeve, but I'm old and cranky!
:)
Have a nice weekend!
1 vote Thank Flag Link Sat Dec 1, 2012
Its annoying and it could be deterring potential clients. I do hope Trulia gets on top of this
1 vote Thank Flag Link Sat Dec 1, 2012
I understand they are doing the multiple postings to raise their score, and show higher. Thats legit, but omg..really these are obnoxious and should be limited. Scott MIllers representation is outstanding in its clarity of how obnoxious these folks really are.
0 votes Thank Flag Link Mon Dec 3, 2012
The only way that you can stop the spam is that, Trulia Staff would have to
okay every blog before it was posted.
0 votes Thank Flag Link Mon Dec 3, 2012
Uhm.....wrong. How about acting like a professional? Do you SPAM? I don't.
Flag Mon Dec 3, 2012
That's crazy good example of what I'm talking about Scott. I thank you all for taking the time to weigh in on this.

I have sent a feedback email. I will also send this thread to abuse@trulia.com. I doubt I'll get a response though. I'm thinking of just calling to speak with their customer care and seeing where that gets me. I can't imagine flagging all these posts- it would be so time consuming!

The fact that there is an insanely easy remedy to this that Trulia seriously needs to think about implementing next time they all gather around their big mahogany table, probably just did this morning...
That being to place a limit on the 'write new post' button from being hit but every 3 hours. They've created an amazing website here, I'm sure their techies can do that in a half an hour and put a stop to their website blog page looking absolutely ridiculous.

I honestly brought up this question because I'm trying to help their site to look more professional as it most certainly does effect how we as an industry appear to the general public. That and because they have no search archive question box on their site either that I can readily find. Another major no-no for a website designed to have information at peoples fingertips.

I want to start getting more active again on this site but coming back to it has really been kinda Disappointing all the way around.
0 votes Thank Flag Link Mon Dec 3, 2012
Here's a perfect example of SPAM that Trulia doesn't bother doing anything about, 'blog' (spam) after blog, ruining what's good about Trulia for the rest of us.

Maybe you can take a moment to copy/paste and send this to abuse@trulia.com or whereve you see fit. Pretty rotten if you ask me.

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment
Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
No comments • Be the first to Comment

Large Apartments For Rent Close to Major San Diego Employers in High Demand
http://email.e-mailnetworks.net/private/zHh9/hU3/QU4wqCL/bro… a look at these as a sample of our substantial holiday inventory of apartments, individual condos and single homes for rent.… Read more
Blogged a few hours ago by Neil Fjellestad • Agent2Agent • Rentals
0 votes Thank Flag Link Mon Dec 3, 2012
Yes, there is definitely a lot of blog pollution here! My personal pet peeve is the guy who posts the exact same blog but changes the city. I mean, really, do this sort of thing increase his business?

Aside from polluting the feed, it is a dishonest way of maintaining a Level 3 status.
0 votes Thank Flag Link Mon Dec 3, 2012
I agree Annette.......in essence..take it, leave , it use it....ignore it.......

but, imo.........the fact is - trulia doesn't want "better filters" as they don't even have "rules" in place to set a standard anymore - even rules that can be broken....they like it the way it is - as the saying goes - they don't want to bite the hand that's feeding them - that hand(s) would be agents who pay for what they are selling.

So, rather than limit what they can post - they leave them alone so as not to annoy them

Truthfully - many of them (ie - spammers) are using trulia for what they think is to their benefit, as Annette pointed out...but, imo....I think they look foolish, and it doesn't serve them well.......perhaps consumers will agree
0 votes Thank Flag Link Mon Dec 3, 2012
Linda, I was literally just thinking the same thing as I scrolled through, it really is ridiculous. I'm a firm believer in delivering quality information, It's a shame others don't. The equation is simple, if you post self serving garbage and uninteresting things you will get that type of energy back from the universe. I applaud Google for updating their Panda algorithm, it blocks content that isn't useful, repetative, or spam. Trulia needs a better filter, especially now that they are a public company and growing so rapidly. We should all send a message to them, after all it's our reputations on the line. Unfortunately the general public generalizes when it comes to real estate agents and I don't want to be categorized as just anopther self serving agent etc.

Christopher Pagli
Licensed Associate Broker
Accredited Buyer Representative
William Raveis Legends Realty Group
914.406.9023
0 votes Thank Flag Link Mon Dec 3, 2012
They need to set up some filters for key words used to market merchandise.
0 votes Thank Flag Link Mon Dec 3, 2012
Well - just to check out what you were referencing since I haven't paid attention to the blog section , I just spent 15 min perusing it.............wow........what a mess............it's like one billboard after another.........I am shocked that trulia allows the multiple posts - I reported and flagged them for being "duplicate", as well as "spam".

It's bad enough to see one "ad" after the other....but the repetition is obnoxious.................what happened to blogs being the place for agents to exhibit their expertise, or share useful information about their area???

What are the agents thinking who keep reposting the same things? Is that the best they can do to promote their listings - is that their idea of "marketing"??
If s....it's pretty lame.
0 votes Thank Flag Link Sun Dec 2, 2012
Scott I understand your comments, but, imo, it's really not about trulia "caring".

Trulia is a corporation - the bottom line and running a successful business is what they care about. That's not in and of itself a bad thing - it's a fact of business..........they walk a slippery slope - try to encourage agents and mortgage reps, etc., to buy zip codes and Pro badges....yet still try to have some parameters in regard to rules on spam and inappropriate posts...without annoying the agents who are spending a lot of money here.

As I said below - it IS a conundrum for them.
Apparently, they have decided (it was different some years ago) to go the route of trying to make nice nice with the agents and allow them more lattitude in regard to spam and other issues - say, in contrast to zillow, which has the same business goals, but isn't afraid to severely limit the long signatures and ANY self promotion - you can't sign off with any link to your website or phone number or email address. Their "Good Neighbor Policy" (aka Community Guidelines on Trulia) forbids it, and their moderators quickly delete any personal references (they believe if someone wants to reach out to you, they can simply click on your profile for contact information).

Anyway - my point is - 2 different companies - 2 different approaches/policies..........so, it's not about "caring", per se, it's about company policies they think work best for them.

One fairly new trulia practice is posting trulia-generated questions in order to "start conversations"....I am not in favor if this, and have made my feelings known.
I see the Q&A section as a place for genuine questions from real people - not from a company trying to stir the pot. (maybe they could start a separate "Discussion" section and use that space for that purpose)
Anyway...........I also feel it sets up the agents who are overly enthusiastic and jump in answering those questions as if they are responding to a person/consumer look foolish......but....thats my opinion.

Moving forward - based on policies, new and old, I can choose to continue my participation on trulia, or not....I am thinking about it.

Bottom line - I guess trulia's position is that it is counterproductive to their bottom line to say: "Pay us hundreds or thousands of dollars, but don't overtly ask anyone to call you or leave lots of contact information - or repost blogs every 10 min".
0 votes Thank Flag Link Sun Dec 2, 2012
I don't pay attention to blogs, so I have a question................are you all flagging them?

If so......are they allowed to remain or are they ever deleted?
0 votes Thank Flag Link Sat Dec 1, 2012
These spam blogs have been going on for at least over a year.
0 votes Thank Flag Link Sat Dec 1, 2012
Yep... I understood you, Linda Ginex, Agent, Orange County, CA.

I wasn't commenting about their content... but about their repeat performances, as you noted.

But they're not posting it as a Question in the Q&A's section... they're posting it on their own Trulia Blog (go to your profile and pull down to "My Blog", and you'll see what I'm talking about. They're allowed to repost over and over again, if they think there's some value to that... as long as it's on their blog, and not in the Q&A section.
0 votes Thank Flag Link Sat Dec 1, 2012
Alan May, Real Estate Pro in Evanston, IL
MVP'08
Contact
Mayor MVP Alan: Its not that the type of content that's being posted on your blog that I'm finding offensive...you must of misunderstood my question. I asked if anyone else think its ridiculous the same repeat blog posts come up within the same hour?

That means, and correct me if I'm wrong, that these "same posters" are "re-posting" their exact same blog post from before, several times within the hour. You follow me? They are not re-creating or adding to the blog post. Only re-posting it. Over and over and over again, in the same hour to give a Craigslist type of blog roll where their blog post comes up to the top of the page every 10 minutes or so.

Connie got it, thank you for your opinion. Maybe if more of us speak up about this, Trulia will start to regulate this worsening issue.
0 votes Thank Flag Link Sat Dec 1, 2012
I don't know about the "safety tip"... but the "Carlsbad 2 bedroom" is posted on the gentleman's blog... and you're allowed to post whatever you'd like (within reason) on your own blog within Trulia.

I'd guess that it's the same with safety tips...
0 votes Thank Flag Link Sat Dec 1, 2012
Alan May, Real Estate Pro in Evanston, IL
MVP'08
Contact
Search Advice
Ask our community a question
Email me when…

Learn more

Copyright © 2016 Trulia, Inc. All rights reserved.   |  
Have a question? Visit our Help Center to find the answer