Bernadette & Belland

"Happy Customer Dear Bernadette, What a fabulous job you did selling our house for us! We just picked up our check yesterday and couldn't have been more pleased with the whole experience having your represent us in the sale. You are the best..you were friendly, professional, detail-oriented, and communicative, while always keeping our beswt interest in mind. You followed what you said you were going to do for us from your original estimate of selling proceeds to your marketing plan. Everything was done first class. Thanks again! We hope we will be in our new home in Ladera Ranch a very long time but you know we will call you in a heartbeat when we're in the market to sell or buy again in the future. Sincerely, Richard McCabe & Maureen O'Toole Happy Customer Bernadette- We just wanted to let you know how much we appreciated all of your hard work. Thank you for being so understanding even through our indecisiveness. You work so hard...take a night off! Thanks again for amazing service! Sincerely, Ryan & Heather Hart Happy Customer Bernadette, We just wanted to take a few moments out of our busy lives and truly thank you for your professionalism and more importantly your kindness throughout the sale of our first home. It was a very emotional time for us since we never thought we would sell that home but as our family grew larger the need for a larger house also grew. What could have been a stressful time was made painless because of your attention to detail, the time you took to explain things before they happened and your follow up on every step of the sale. We hope to never leave the new home we purchased but if the need was there to sell it, you would be the Real Estate we would call. The new home builder we purchased the new home through would gain by having you instruct their agents on proper treatment and follow up with their clients. We couldn't help but to compare them to you. Poor souls never had a chance. You're in a league of your own! Thanks for under promising and over delivering! Bests regards, Lori & Drew Clinton Happy Customer Hi there! We wanted to thank you for the thoughtful gift basket you sent last week. it was especially welcomed as Leslie has forgotten where the grocery store is around here. Anyway, thanks for all you did for us. We very much look forward to seeing y ou again soon! Sincerely, Steve and Leslie Moore Happy Customer Bernadette, I am writing this letter in appreciation of the excellent service and professionalism received during our transaction with you. After evaluating different agents, we selected you based on your understanding of the market and your sales professionalism. Although we were in a difficult situation and under some pressure, you never made us feel the discomfort. You held an open house almost every weekend and were extremely instrumental in how our housed was showed. We sold quickly and for our asking price, thanks to you! One year later, we were back on our feet and ready to buy a new home. We immediatey knew to call you, of course! The market was limited but still you were able to find our perfect home in the exact location we wanted, and at the price range we were looking for. You were very thorough in aiding us through the many documents and making sure we crossed our T's and dotted our I's. I was extremely impressed with your capability of keeping all the appointments with the many services, right on schedule. Your follow through is excellent and there was never a time you were not available. I would recommend you to anyone selling or buying a home. Thank you very much, Bernadette Radie, from the Valdez family. Sincerely, Carl Valdez Happy Customer Dear Sir or Madam: I have been in the sales business for many years and have high expectations for those people who call me a client. My clients come first and I expect that level of service in return. Bernadette was honest with us from the moment we met. She gave us the advantages and disadvantages of our decisions and guided us through the entire process. My wife and I felt comfortable from the very start. When problems came up, she was forthright, honest, and committed to solve the problem to everyone's advantage. Bernadette was in contact with us promptly. We feel that communication is the most important aspect in selling and/or buying a home because of the anxiety factor that is always present. We gave Bernadette the space she needed to do her job and she followed up with us on a timely basis. It really felt like we were working as a team. If you are reading this and have nont made your decision on which real estate agent to represent your interests, expect the best from Bernadette, I am confident that she will outperform your expectations. Sincerely, Michael & Rosemary Gladden"
Happy Customers Wed Mar 18