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- cbtjoe reviewed Voices Member
I see she deleted her account on zillow to avoid this review from being seen. Very shady lady! I'm not sure what Carla's ratio of satisfied customers is but I can tell you my experience has been nothing but odd & dramatic. Carla and I shared a mutual friend. This friend introduced us, thinking Carla could help answer some of my real estate questions since I was planning on selling my house. Carla came to my house and spent a good deal of time with me going over things. I couldn't believe how nice she was. Even though she's an exclusive buyer's agent, she helped me a good deal with tips on selling my home and even offered to "consult" me for $1000. I decided to sell FSBO and the next week I had my listing on the MLS. She saw the awful photos I had on there and then offers to come out and take better ones. She did so out of her own free will. After receiving them, I write her back asking the obvious question other people had asked me, about the 2 bedrooms she didn't take photos of. I simply wanted to know if that was ok and/or normal to leave out 2 of the 3 bedrooms and if I should mention something in the description about them or not. After all, she did make herself available to me ....how else was she going to earn the $1000? Well, evidently she didn't like me asking anything about what she did. It was like a light switch was thrown. .. complete 180 degree turn from what I knew of her. Our mutual friend was at a loss for words. Carla had gone from being this nice, cheerful, helpful person to someone no one recognized. She instantly and without explanation points the finger at me and claims I insulted her and should never have questioned her. Reminds me again that she did this for free and she had better things to do and I was ungrateful and disrespectful to her. Mind you, I praised her up and down in every communication I ever had with her. Took her advice to heart, informed her of progress and was ready to send her flowers. After telling me how how much time and energy she wasted helping me she then demands that I pay her $160 for the photos she took and tells me I can't use them and it would be a copyright violation if I did and she'd file a complaint against my agent for doing so, etc. I wait 13 hours before writing her back.. apologizing for what she interpreted as disrespect and tried to explain why I or anyone would ask about the other 2 rooms... a very normal response. But she wouldn't hear it...... she came back at me full force with the most unprofessional language I've ever heard from a realtor. She was insulting, degrading and even foul by anyone's definition. She even wrote to my listing agent and demanded the photos be removed from the MLS in a very bullying type manner. My agent, being confused and unknowing of any situation, calls Carla on the phone only to be screamed at, threatened and hung up on!! She was out of line to me and my agent and I just want other people to know what type of realtor she really is. Maybe she thought she could treat me that way because I wasn't a client...but not only did I not pay her for the pics, she lost out on the $1000 she would have gotten when the house sold. Maybe she doesn't want her clients to know she was helping a seller out on the side so decided to can me as fast as she could. I would NOT recommend her services to anyone. After assuring me she knew my area well, she got lost coming to my house and had to call me twice for directions (I live right off the main road). I've never heard of a realtor not using a GPS these days. My gut feeling was that she was a little shady from the beginning and this just proved it.
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sres: Seniors Real Estate Specialist
The SRES® Designation program educates REALTORS® on how to profitably and ethically serve the real estate needs of the fastest growing market in real estate, clients age 50+. By earning the SRES® designation, you gain access to valuable member benefits, useful resources, and networking opportunities across the U.S. and Canada to help you in your business.
gri: Graduate, REALTOR® Institute
REALTORS® with the GRI designation have in-depth training in legal and regulatory issues, technology, professional standards, and the sales process. Earning the designation is a way to stand out to prospective buyers and sellers as a professional with expertise in these areas.
abr: Accredited Buyer’s Representative
The Accredited Buyer’s Representative (ABR®) designation is designed for real estate buyer agents who focus on working directly with buyer-clients at every stage of the home-buying process.
sfr: Short Sales and Foreclosure Resource
The SFR® certification teaches real estate professionals to work with distressed sellers and the finance, tax, and legal professionals who can help them, qualify sellers for short sales, develop a short sale package, negotiate with lenders, safeguard your commission, limit risk, and protect buyers.
Through NAR's Green Designation, the Green Resource Council provides ongoing education, resources and tools so that real estate practitioners can successfully seek out, understand, and market properties with green features.
crb: Certified Real Estate Brokerage Manager
The Certified Real Estate Brokerage Manager (CRB) is one of the most respected and relevant designations offered in real estate business management and is awarded to REALTORS® who have completed advanced educational and professional requirements. CRB Designees are better positioned to streamline operations, integrate new technology and apply new trends and business strategies. Join today and discover a new approach to enhancing knowledge and leveraging opportunity.
cpm: Certified Property Manager
CPM designees are recognized as experts in real estate management. Holding this designation demonstrates expertise and integrity to employers, owners, and investors.
crs: Certified Residential Specialist
The CRS designation is the highest credential awarded to residential sales agents, managers, and brokers. On average, CRS designees earn nearly three times more in income, transactions, and gross sales than non-designee REALTORS®.
alc: Accredited Land Consultants
The esteemed Accredited Land Consultants (ALCs) are the most trusted, knowledgeable, experienced, and highest-producing experts in all segments of land. Conferred by the REALTORS® Land Institute, the designation requires successful completion of a rigorous LANDU education program, a specific, high-volume and experience level, and adherence to an honorable Code of Conduct.
cips: Certified International Property Specialist
Instantly align yourself with the best in international real estate by earning the CIPS designation. The program includes five full days of study focusing on the critical aspects of international real estate transactions, and an influential network of 2,000 professionals who turn to each other first when looking for referral partners.
epro: Certified Internet Professional
NAR's e-PRO® certification teaches you to use cutting-edge technologies and digital initiatives to link up with today's savvy real estate consumer.
bpor: Brokers Price Opinion
The BPOR certification provides REALTORS® with knowledge and skills to perform accurate and professional broker price opinions (BPOs) and comparative market analyses (CMAs), while reducing risk and increasing opportunities.
pmn: Performance Management Network
This designation is unique to the REALTOR® family designations, emphasizing that in order to enhance your business, you must enhance yourself. It focuses on negotiating strategies and tactics, networking and referrals, business planning and systems, personal performance management and leadership development.
ccim: Certified Commercial Investment Member
The Certified Commercial Investment Member (CCIM) designation is commercial real estate’s global standard for professional achievement, earned through an extensive curriculum of 200 classroom hours and professional experiential requirements. CCIMs are active in 1,000 U.S. markets and 31 other countries and comprise a 13,000-member network that includes brokers, leasing professionals, asset managers, appraisers, corporate real estate executives, investors, lenders, and other allied professionals.
cre: Counselors of Real Estate
The Counselors of Real Estate® is an international group of recognized professionals who provide seasoned, expert, objective advice on real property and land-related matters. Only 1,100 practitioners throughout the world carry the CRE® designation. Membership is by invitation only.
gaa: General Accredited Appraiser
For general appraisers, this designation is awarded to those whose education and experience exceed state appraisal certification requirements and is supported by the National Association of REALTORS®.
mrp: Military Relocation Professional
NAR's Military Relocation Professional certification focuses on educating real estate professionals about working with current and former military service members to find housing solutions that best suit their needs and take full advantage of military benefits and support.
raa: Residential Accredited Appraiser
For residential appraisers, this designation is awarded to those whose education and experience exceed state appraisal certification requirements and is supported by the National Association of REALTORS®.
rce: REALTOR® Association Certified Executive
RCE is the only professional designation designed specifically for REALTOR® association executives. RCE designees exemplify goal-oriented AEs with drive, experience and commitment to professional growth.
rsps: Resort and Second-Home Specialist
This certification is designed for REALTORS® who facilitate the buying, selling, or management of properties for investment, development, retirement, or second homes in a resort, recreational and/or vacation destination are involved in this market niche.
sior: Society of Industrial and Office REALTORS®
The SIOR designation is held by only the most knowledgeable, experienced, and successful commercial real estate brokerage specialists. To earn it, designees must meet standards of experience, production, education, ethics, and provide recommendations.
srs: Seller Representative Specialist
The Seller Representative Specialist (SRS) designation is the premier credential in seller representation. It is designed to elevate professional standards and enhance personal performance. The designation is awarded to real estate practitioners by the Council of Real Estate Brokerage Managers (CRB) who meet specific educational and practical experience criteria.
awhd: At Home With Diversity
Learn to work effectively with – and within – today’s diverse real estate market. The At Home With Diversity certification teaches you how to conduct your business with sensitivity to all client profiles and build a business plan to successfully serve them.
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