"Thank you for your professional information and correspondance. It makes you stand out from the crowd!"
Sandy N Mon Jan 28, 2008
"For more than two decades, Linda and Ryan Mills have been residents of the Conejo Valley, and are very active members of the community. As a team of real estate professionals, they are unique and highly successful. With two generations of expertise to offer regarding the area, the Mills are mother and son known as "The M & M Team."One of the most important designations in the real estate industry is Quality Service Certification. The Mills recently received word from QSC, Inc. that they had achieved Platinum status. This award is given in recognition of the highest level of service achievement with 100 percent client service satisfaction, and places them in the top 1-2 percent of all real estate providers.The score is based on customer surveys, given to clients at the end of each transaction. Client feedback from those surveys becomes part of the agent's credentials. "Consumers have greater confidence in reliability, service and satisfaction with a QSC real estate professional," says Larry Romito, president and CEO of QSC. "A 100 percent service satisfaction record lke the Mills have is just awesome," he says.Always involved in giving back to the community, the Mills have assisted and supported numerous charities and community organizations including the Special Olympics, Parents Against Leukemia, the Rescue Mission, the Scholarship Foundation and CERT. CERT is about neighbors helping neighbors. It's a community emergency response team who are trained in first aid CPR, search and rescue and triage. They can aid anyone needing assistance during a crisis.The Mills have a wealth of information at their disposal, and enjoy sharing it with clients. "If you have an interest, we'll be happy to research it for you," Ryan said."
Ventura County Star Sun Jun 11, 2006
"We must commend you on your choice of Personnel.We have had two dealings with The M & M Team.Linda & Ryan Mills have totally gone out of their way and spent many hours to make sure we were content and satisfied with our purchase of the Stoneybrook property and also with the sale of our Tarzana home.We would highly recommend them to our friends and anyone seeking real estate help."
Aaron & Natalie G Wed Jun 21, 2006
"RE: Ryan MillsIt is with real please that I write this letter to praise your partner realtor, Ryan Mills.My elderly mother had to sell her condominium in Thousand Oaks. This was not a happy situation for her, nor a decision lightly made. Because of her earlier sales relationship with you, Joan, she contacted you. In turn, you collaborated with The M & M team, Linda and Ryan Mills, to ensure that my mother had sufficient attention to her real estate needs.It goes without saying that Joan Genter and Linda Mills were helpful, supportive, and knowledgable. Just that team would have been satisfactory support for the typical sale. But my mother's ale was not typical.When our family came to Thousand Oaks to pack, all three realtors were there, voluntarily, to help. Joan, Linda, and Ryan packed, hoisted boxes, purchased supplies, and without complaint worked side by side with us. It was an amazing 3-day event.When my mother was moved into Solvang Lutheran Home, there were no more family members in the local community. This required significant communication with us as the house remained on the market for several months. Of course, had we sold six months earlier, it would have been a been bidding. But as Christmas and then January rolled around, the market slipped more and more. We were very anxious, and it was upsetting to my mother that she was in the Retirement Home while her house remained vacant and unsold.The shining star was Ryan Mills, with his incredible communication style. He called regularly, sometimes every day. He routinely informed us of every potential buyer, let us know what their feedback was, and encouraged us to "hang in there." The condominium was quite run down; while it was in basically solid condition, the carpet, walls, window coverings, kitchen and bathrooms were in need of refreshing. Ryan let us know exactly what he recommended we do in order to sell the house. He opened up the house for the painter, the plumber, and the piano-seller. He purchased parts for leaking faucets. He informed us what bills HAD to be paid, and whcih ones could wait until close of escrow. He collected mail and sent it on. Open houses were held, and every lead tracked down.Despite a somewhat lengthy and potentially dispirting situation, he never lost hope OR enthusiasm! He was our cheerleader. ("the house is in great condition, it will sell, don't worry!")And sure enough, it did sell. And Ryan walked us through every step of that, also. The day before close of escrow, it was Ryan who was sweeping the garage floor to ensure the walk-through would go well. The very last day, upon close of escrow, he was still calling us to provide information on the process. Our last conversation was like old friends, friends who had been a lot together.Ryan Mills performed "above and beyond" in every aspect of this sale. I commend you for supporting and encouraging him in this business, and should he choose to continue I know he will do well.It's been great! Thank you all."
Jeanne D. Thu Mar 23, 2006
"I have never worked with anyone who was constantly on top of everything and 1 step ahead. My family and friends were quite impressed with their performance and diligence. A 10+"
Private Party Wed Oct 5, 2005
"Ryan and Linda are outstanding, and we look forward to working with them in the future!!"
Private Party Fri Oct 7, 2005