"You showed us one of your listings about 6 months ago. We called on some other realtors in-between, but now, that we are serious about buying, we want to work with you, since you have been very professional, helpful, honest and extremely patient. "
Marc F., Buyer Sat Oct 17
"You really are a rare find in your timely responses and openly shared knowledge. You are miles ahead of the other agents I tried to contact. "
Joe R., Buyer Tue Aug 18
"Susanne,
It is always a pleasure to work with you. I wish all the agents I worked with were as professional and client friendly as you are.
As far as I’m concerned you set the bar that everyone should strive for.
"
Rick H. Home Inspector Sat Jul 18
"I would like to meet with you face to face. So far you have been giving me more information than any of the other realtors I have been working with and you have been very quick to respond. :))"
Rem D., Buyer Tue Aug 18
"I would like to meet with you face to face. So far you have been giving me more information than any of the other realtors I have been working with and you have been very quick to respond."
K. Mark H.,Buyer Tue Jun 16
"Thanks. You are awesome with follow up. I really appreciate it!
"
Wendy G., Agent Mon May 12, 2008
"Susanne is head and shoulders above the rest … she understands her business, works with honesty and integrity and gets the job done. Don’t settle for an inexperienced agent, call the best!"
Helen R., Seller Fri Jun 27, 2008
"We are first time buyers and did not know where to start or what to do. Susanne met with us and made it really easy to understand. She explained everything, answered all of our questions (and we had dozens of them) and we found our dream home the 2nd day out looking, just as she had said it might happen. I will recommend her to all of my friends and family."
Carrie B.,Buyer Sun Jul 13, 2008
"Susanne Novak helped me out of a very difficult situation. I divorced in 2006 and placed the house on the market (with another agent) to sell for several months. I had no showings, but I was able to maintain the property, even though I was $1500 a month in the red for over a year. (Then) I found out that my home decreased in value $80,000 in a one-year timeframe, so I owed more on the home than what it was worth. Then I found out that my job was being eliminated. A friend gave me the phone number for the Novak’s. I contacted them and they told me they had a solution for me, a short sale. Susanne explained the process to me and handled everything, from acting as my realtor to negotiating a deal with the bank to setting up the closing. I know for sure that the bank would have foreclosed on my home if not for her help. Thanks for everything!"
Vicki J., Seller Tue Apr 15, 2008