Real Estate Broker
Keller Williams Realty Partners
February 2012 - present
Residential real estate consulting for buyers and sellers in Chicago and nearby suburbs
Keller Williams Lincoln Square
May 2003 - February 2012
Residential real estate consulting for buyers and sellers in Chicago and surrounding collar suburbs
Sr. Project Analyst
October 2000 - December 2002
Provided functional support for the company's PeopleSoft Asset Management and Accounts Receivable systems. Project lead on the implementation of PeopleSoft A/R.
Customer Operations Process Manager
Cellular One San Francisco
August 1994 - December 1999
Developed, implemented and monitored process improvement initiatives within the Customer Operations dept. Served as liaison between Customer Operations and the company's billing, credit system, and real-time usage monitoring vendors. Re-designed Cellular One's credit & collections process.
Senior Training Consultant
July 1987 - July 1994
Interfaced with clients to schedule, develop and deliver product training sessions. Performed needs analyses to advice clients on training requirements. Provided product training and acted as technical resource to other Convergys associates.