Karen List has been a licensed real estate professional since 1995 and has received Century 21’s highest award, the CENTURION Sales Award, from 1997-2007, 2009-2012. In 2004, she in addition received the prestigious award of DOUBLE CENTURION. She has also received the company’s Quality Service Award, which is based entirely on client feedback. And, she won the Member of the Year award for NAWBO (National Association of Women Business Owner’s) in 2005. She is also an active member of the Chamber of Commerce. But awards and commissions are not what motivate her.
I really care about my clients and treat them like I would treat a family member. I look out for their best interests and don t consider them just a sale, she says. This ethic accounts for why over 98 percent of her business comes from repeat clients and from clients who refer their friends, family, and coworkers to her.
Karen is equally adept at all types of residential transactions—from first-time home buyers to those seeking luxury estates. “I focus on customer service and satisfaction, striving to exceed my clients’ expectations through superior follow-up, follow-through, and prompt response to calls and emails,” she notes. Her solid college background in business and her continuing education in real estate also help her keep pace with technology and market trends, insuring that her clients receive the benefits of the latest marketing strategies and tools.
In addition, Karen maintains excellent relationships with professionals in every field of the real estate industry including mortgage brokers, escrow agents, contractors, painters, and movers. This enables her clients to smoothly navigate what can otherwise be a daunting process.
Karen’s genuine appreciation for each client’s unique life situation has led not only to a successful, award-winning career and many satisfied clients, but also to a wealth of deep and lasting relationships. “That is my greatest satisfaction,” she says.
Feedback she has received from her clients that make her “stand out above the rest” include her professionalism, knowledge, patience, no pressure – no stress demeanor, attention to detail, and making the process easy from start to finish.