I would speak to your agent and let them know that he/she is not meeting your expectations. If you have signed a contract, which many agents do not ask for in this area, then you are legally binded to them and must review the logistics of the contract. Remember that your agent does not get paid until a deal is closed. If you feel like your agent has put in a good amount of time working with you, I suggest that you ask your agent to refer you to another agent who might be a better match for you. Then at least your agent will get paid a referral fee when you do buy a house. However, it is your choice and you are free (if not legally bound) to walk away and find someone else to work with and make sure the next agent knows exactly what you want and what you expect in terms of customer service. - Wed Nov 25 2009, 09:29