Dionne Malush

"Dionne Malush's service and attentiveness were beyond exceptional. Not only did she always have a pleasant demeanor, but her professionalism was extremely crucial in completing the process within the given timeframe. She regularly initiated contact to remind us of the upcoming deadlines and the next steps, along with answering ANY questions we had. I cannot think of one time that we called her and she didn't either answer or get back to us that same day. Dionne even helped provide information on the utility companies, home owners insurance, mortgage companies for competitive rates, and well, everything we needed in addition to some things we didn't have time to explore, such as close by restaurants and stores. To top it all off, she even made herself available after the sale was completed. By all means, her job was done, but Dionne made it clear that if we had any problems or needed anything we could contact her and when we did (with a question), she responded just as quickly as the first day of discussing the home sale. Needless to say we were very impressed with the service we received! For comparison, currently we are at the final stage of selling a home in New York and although the agent really wasn't bad, she didn't come close to the standard that Dionne set. After having to initiate contact and finding out information after the fact, thus delaying the process unnecessarily, we frequently found ourselves commenting how we wished Ms. Malush was our broker for this sale also. Would we recommend the agent in NY to anyone? I really don't think so. Would we recommend Dionne? Absolutely, in a heartbeat – to friends, family, neighbors, you name it!"
Matt Anderson & Celina Basant, Pittsburgh Thu Jul 17, 2008

"We want to extend our sincere gratitude and appreciation for your diligent work as our Buyer’s Agent. Because we live in Arizona, but were purchasing a home in Pittsburgh, we assumed that the transaction would be problematic, but we were mistaken. Your expert ability to multitask, gather and distribute critical documents was far beyond expedient. The seller’s you represented were very fortunate to have selected you as their selling agent as well. Because you strategically marketed the house on the internet, complete with a virtual tour, we were able to view it, schedule a showing with you and my mother, who lives in Pittsburgh, and make an offer. Escrow closed in 19 days !!!! We attribute this to your abilities to coordinate and facilitate the process. Your professional demeanor, positive attitude, and friendly manner, engaged us immediately, and we want to commend you. Frontier Realty is very fortunate to have you on staff. You definitely go above and beyond for your clients! Holding a real estate license in two states myself, I recognize quality Realtors. Your high level of integrity and ethical practices are very admirable and quite impressive. Thank you for your excellent service, and we will absolutely recommend you to family, friends, and colleagues."
Matthew and Cecilia Taylor Prescott, Arizona Wed Apr 23, 2008

"Dionne Malush did a stupendous job for us from start to finish in the purchase of our new home in Peters Township! When we began our search for a realtor in this area, we came upon Dionne by making a simple inquiry through Century 21 Realty. She happened to answer the phone when we called, and we immediately felt comfortable with her! She offered to show us around, and we had no desire to seek another realtor. Dionne quickly went to work in finding several homes we would be interested in. After only a few tours of homes, she understood exactly what we were looking for, and didn't waste our time. On the afternoon of the very first day, we found our dream home! During the contract process, Dionne kept in touch with us on a daily basis, to make sure we felt comfortable and fully informed as to what was going on with our future home. This was very important to us, as we were out of state. If she could not immediately answer our questions, she found the answer and called us back. Since we were out of state, she took care of a lot of details for us. Needless to say, we are very happy with our new home, and the great job Dionne did for us throughout the entire process. We would gladly recommend Dionne to anyone looking for a place to live!!!"
Joe & Mary Chapin, Peters Twp. Wed Apr 23, 2008

"Our house hunting experience with Dionne Malush was the most enjoyable. She is the most energetic, pleasant and punctual person we have ever met. She always handles herself in a very professional manner, but not stuffy. Dionne was always on top of the subject concerning our buying and selling of our home. Dionne is a tribute to the real estate profession. We started this experience as customers and the relation has continued as good friends."
Bob and Cheryl Kirsopp, Finleyville Wed Apr 23, 2008