"We were planning on selling our home on our own but we're so glad we decided to go with Susanna. She helped us to decide on a reasonable selling price and then put an aggressive marketing strategy into action, which resulted in our home selling in just six days. Our home inspection revealed some serious problems that e were not aware of and caused some great difficulties with our escrow. We're grateful we had Susanna to smooth out the wrinkles and bring the escrow to a successful close. I would, and do, recommend Susanna Kunkel to anyone interested in buying or selling real estate. She genuinely cares about her clients and works very hard for their interest.""
Rose Merkel Wed Dec 27, 2006
"In August, 2008, I was visiting Kauai for the 2nd time. I decided to look at property to see if I could justify a move from the mainland.
I looked for realtors on the internet. After discovering three realtor websites, I wrote to each realtor to find out if any would be able to answer some of my questions. Only one realtor took the time to call me, Susanna Kunkel.
I returned with my mother in mid-October. Over the next 3 weeks, Susanna took us to more than 40 properties (I believe the exact number was 42). She helped me clarify my needs and wants, as well as aided me in truly understanding the subtle details which I found relevant in choosing the right part of the island suitable for me.
At one point, I had three simultaneous offers to purchase properties. She personally delivered my offer and explained the reasons I chose to discount the asking price based on the numerous specific issues on each property. By taking this personal approach in meeting with the seller, she was much better able to help the seller understand my perspective; the seller’s representative might have simply discounted my concerns where Susanna was direct and clear in expressing my point of view to the Seller.
In the early part of November, I purchased a home in Kapaa. I seriously doubt I would have been as comfortable with my purchase if Susanna were not my realtor. I am still waiting for the two other realtors I attempted to contact over the internet to grant me the courtesy of a reply."
Steve Zeitlin Mon Nov 10, 2008
"When my husband and I first started looking for our retirement dream home in Hawaii, we didn't even know what island we wanted. The Hawaii Life website enabled us to look at different islands and search a variety of options even before arriving. Once we landed in Hawaii, the personnel on both Islands where we looked were so helpful and personable. I never felt like they were just trying to make a sale or that they were competing with one another...they were interested in our desires and were helpful and patient as our priorities became clearer to all of us. Patience, persistence, and professionalism paid off. Susanna Kunkel knew us so well by the time she found our house, we bought it sight unseen. OK, there were great pictures and the offer was contingent on my viewing it in person, but my husband never saw the house in person until the final walk-through! We have exactly what we wanted and couldn't be happier...we love the size, the location, the view, the quality of workmanship, the landscaping, and of course Hawaii Life (in more ways than one!)."
Jean Green Fri Jan 16
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