Valentine’s Day is right around the corner … and romantics aside, it can also act as a convenient opportunity to orchestrate some tender marketing moments. The birds are chirping, love is in the air, and so why not show tenants you care? It’s a good move, but a tricky one. We’ve all seen businesses try to leverage a holiday promo, only to fall flat on their face either through poor messaging or messy execution. It can be a real heartbreaker.
Whether or not you’re considering a Valentine-themed outreach this month, here are a few suggestions on what’s cool and what’s a miss when capitalizing the upcoming holiday to help strengthen customer relations:
Do: Focus on activities they can enjoy with their family and friends: Card making parties – You provide the supplies and parents bring the kids to make cards for their class. Doggie Speed Dating – Find new walking buddies for all your community’s furry friends. Midnight Movie – Maybe even drive-in style, or outdoor on the green for places where the weather would allow. continue reading
Whether it’s car charging stations, wireless-connected thermostats, or glass-bubble solarium work spaces, luxury apartment communities are constantly competing for the latest tech amenities to gain a unique market edge that’ll stick in the minds of prospective residents and give current renters one more reason to renew. With a slew of connectivity-dependant millennials hitting the market in record force, these differentiators that tend to carry heavier adoption in urban housing markets are likely to see more action in broader areas where developments have traditionally been less showy.
But you won’t be caught by surprise — here’s a rundown of three hot tech amenities making their way into apartments this year:
While we probably won’t see fully-equipped automated smart home apartments anytime soon, we are watching individual pieces arrive to the single-family home or luxury apartment sphere. Built-in docking stations, Apple TVs, and Bluetooth speakers give tribute to the wifi-connected, tablet-controlled home environments showcased at CES last month. continue reading
If you’re in the business of providing residential rental property, you must ensure that the units you rent out meet the minimum standards of rental safety and maintenance. It’s the law.
Since landlord-tenant issues are typically governed at the state and local levels, specific rules vary by jurisdiction. But at the bare minimum, anyone involved in renting properties – either as a landlord or as a property manager – should be aware of the state’s minimum habitability requirements.
In legal terms, when you make a residential property available as a rental, you are making an implied warranty of habitability. This is true even if your lease does not specify that you as the landlord are responsible for repairs. If your rental unit falls below the minimum standards in your area, you are responsible for repairing the property to bring it up to par – regardless of what the lease says. continue reading
All property managers want respectful, responsible tenants, but it’s a two-way street. Trust can be lost by not following through on maintenance requests, providing little to zero notice on electricity and water shutoffs, and general overpromising.
So, it’s important to establish a respectful relationship with tenants from the beginning by letting them know how best to communicate with you and what to expect in terms of notifications and maintenance issue resolutions.
Keep reading to find out how to keep your tenants satisfied by avoiding these property management pitfalls. continue reading
Admittedly, we’re pretty well into 2015 for me to start throwing out New Year’s resolutions. You’ve done that. You’re ready to move on. Understood. Which is why this list is all about fun, quick changes to better your work, life, and enjoyment as a busy rental professional.
These are 15 instant resolutions—ideas to work smarter, not harder, and get the most from your time. Nerves of steel and enduring willpower aren’t required. If you see something you like, try it today, then you can drop it like it never even happened or keep it if it works. continue reading
If low gas prices and gluten-free girl scout cookies are any indicator, 2015 is shaping up to be a pretty great year, especially for multifamily housing. Demand for rentals is solid. Opportunities continue to grow. Robust performance indicators keep rolling through the multifamily property investment/management sector as easily as I can plow through a sleeve of thin mints.
Recently Trulia’s Housing Economist and former Director of San Jose University’s Real Estate Development Program, Ralph McLaughlin, presented a wealth of data on the current state of the multifamily market. Here we’ve compiled some of the most important trends going into 2015, as well as top takeaways to help leverage those opportunities at your communities.
The same principle applies to rentals. The hard truth is that there are rental properties on every block, and though your unit may be special, it’s not that special.
To find and keep great renters, a manager will often have to provide incentives, especially if it’s a slow winter rentals season.
Whether you are trying to convince an applicant to sign a lease or encourage a great resident to renew, incentives act as the carrot at the end of the proverbial stick. With that said, I believe that no one should get a prize for doing the bare minimum or fulfilling what is required of them in the lease. continue reading
As a landlord or property manager, you know the timing isn’t ideal. Most tenants don’t want to move into a new place in blustery winter weather, and the holiday season only makes things worse — few people want to add moving to their already long list of to-dos (and expenses).
But that doesn’t mean you’re out of luck. You just need to find creative ways to entice renters in these blustery months. Here are 6 ways to employ creative marketing strategies to get your property occupied, even if the weather outside is frightful. continue reading
NARPM (National Association of Residential Property Managers) had its 26th annual convention and trade show in beautiful Minneapolis. Over 600 property managers met to discuss listings performance, growing your management business, and how laws have changed for situations like evictions. While there were many opportunities to learn, we asked other fellow attendees what they found most valuable. Here are their responses…
The most valuable thing I took away from NARPM this year that has helped my business grow is the idea to put your client on-boarding process into a visual flow-chart. This has helped our company set realistic expectations and gives the client incredible clarity on what to expect. This helps us and the customer start the relationship off on the right note.