Trulia Voices Community Guidelines

Trulia Voices is an online community in which members can ask and answer questions or publish blog posts and comments on a wide range of topics about real estate and the home buying and selling process. People can also create profiles and share facts, opinions and personal experiences to help others. Trulia is not a publisher of content supplied by third parties and users of the Site. Accordingly, Trulia has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers and users, are those of the respective author(s) or distributor(s) and not Trulia. In many instances, the content available through this Site represents the opinions and judgments of the respective information providers or users. Trulia does not endorse, and is not responsible for the accuracy or reliability of any opinion, advice or statement made on the site by any third party. These guidelines are to help in making the community a safe and useful place for local real estate information. Your use of Trulia Voices is subject to these Community Guidelines and the Trulia Terms of Service.

What to do

1. Fill out a complete Trulia Voices profile
   Let the community know who you are (buyer, seller, agent or just looking) and what you are interested in. Upload a photo and link to your blog or other sites that you find interesting. A full and rich profile will lend more credibility to your questions and answers and it's just fun to do.
   
   
2. Share your knowledge
   Sharing your knowledge, opinions and experience is a way to make positive contribution to the community and establish relationships with your peers or home buyers and sellers.
   
   
3. Be considerate
   The community is made up of many types of people, with different backgrounds, knowledge and beliefs; please be considerate of others and do not attack other community members. Be respectful at all times.
   
   
4. Use the correct format
   In the Question and Answer section, any question should be posted in the form of a question; do not post answers unless you are attempting to answer a question or provide further clarification on your question. As this section is devoted to asking and answering questions, postings must be phrased in question and answer format or they may be deleted. In the Blogs section, please keep postings in the blog format. Because this is not a micro-blogging community, your blog posts should be complete articles (with a beginning, middle and an end). Remember that you have the power to remove or edit a blog post or comment at any time. Trulia reserves the right to remove blog posts that don't follow this format.
   
   
5. Share your sources
   The Web is a great resource for information, so when you use online sources, share where you found your information. We provided a place for links on the answer form and encourage you to use it.
   
   
6. Moderate your content
   Please help us keep the content in the community on-topic and relevant. When asking, answering or browsing, if you see informative or high-quality content, give thumbs up or mark the answer as best answer. Similarly, for content that is off-topic, not relevant or just plain spam, please click on the ‘Report’ link and tell us about it.
   
   
7. Use English please
   You may not use other languages or symbols. Content that is unreadable due to excessive typos may be removed.
   
   
8. Categorize content correctly
   Content must be categorized in the appropriate category and location. Trulia reserves the right to re-categorize or remove questions it determines to be categorized incorrectly.
   
   
9. Be cautious
   Do not share your personal, private information such as social security number with any member. If you wish to engage in real life business relationship with any Trulia member, we highly recommend that you do some research and meet this member in person before you take any action.
   
   
10. Contribute safely
    Your answers and your blog posts in some cases are intended to provide advice and guidance to people who ask questions and not to force your opinion. Be considerate of other opinions and never present your answers or comments as a guaranteed successful course of action
    
    

What not to do

1. You may not post content or links to content:
   1. To exploit, solicit or harm minors.
   2. That are violent, racist, incendiary, or otherwise objectionable.
   3. That are abusive, threatening, harassing, defamatory, libelous, fraudulent, invasive of another's privacy, or belligerent against any individual or groups of individuals for any reason.
   4. That violate federal, state or local law, including but not limited to Federal (applicable to everyone and all jurisdictions), State or local Fair Housing Laws. Federal, State and local Fair Housing Laws prohibit any discrimination in the provision of housing based upon race, color, national origin, creed, religion, physical or mental handicap, ancestry, age, marital status and familial status. Posting of questions or answers that may be in violation of Fair Housing Laws is prohibited. This also includes any posting that victimizes, harasses, degrades or intimidates any individual or group of individuals on the basis of the above.
   5. That contain profane, obscene, vulgar or sexually explicit language.
   6. That glorify self-harm, suicide, anorexia, bulimia, or any other practice that is clearly unhealthy or harmful.
   7. For commercial or advertising purposes, including classified ads.
   8. To vent your frustrations, rant, make statements, or otherwise violate the question and answer format.
   9. To post personal ads or your own or others' personal information.
   10. That violate the Trulia Voices Guidelines or the Trulia Terms of Service in any manner.
   11. That are copyrighted. Examples include a company logo.
   12. In fields that aren't intended for that content. Example: Putting an address in a name field.
   13. That are disparaging of any firm, person, company or brokerage business plan, brokerage concepts or pricing of services.
   14. That discuss the pricing of brokerage services of any real estate brokerage firm.
   15. That impersonate any business, person or entity.
   16. That contain viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or venue.
   17. That include or link to photos or videos that contain nudity, violence or any other images that are not suitable for a real estate community.
   
   
   
2. Multiple profiles are prohibited
   Each individual can only have one profile and account. Members who use different profiles to ask and answer their own questions or disturb the community risk having their accounts deactivated.
   
   
3. Don't spam or use Trulia for commercial postings or activity
   Trulia Voices purpose is to share knowledge and exchange opinions. You may not post URLs or content for the sole purpose of soliciting business or directing commercial activity to a non-Trulia site. The URLs or content must be relevant and pertain to the question at hand.
   
   The above restrictions apply less strictly in the Agent2Agent and Blogs sections. In the Agent2Agent section, however, real estate professionals may be more open promoting their areas of expertise, to establish relationships with your peers and expand your business.
   
   
4. Do not violate the law
   Trulia Voices is a place where consumers and real estate professionals can exchange information. Many consumers are not aware of Fair Housing regulations that Real Estate professionals must adhere to. Therefore it is upon the Real Estate professionals using Trulia to ensure that they do not violate any Fair Housing rules or regulations. Trulia is not responsible for any law violations, however in case such incident comes to our attention we maintain the right to remove such content at any time.
   
   
5. No repeat postings
   You may not post similar or identical postings. This also applies if you are including the same commercial URL on all of your postings for the purpose of directing commercial activity to a non-Trulia site. Multiple identical or similar postings, even if legitimate, may be considered spam.
   
   
6. Use the reporting tool carefully
   You may not use the ‘Report’ link for purposes other than reporting a violation of the Trulia Voices Guidelines or the Trulia Terms of Service. You may not report abuse for posts that you personally disagree with, or by people you personally dislike.
   
   
7. Don't cheat the system to gain better stats
   Thumbs up, first answer and best answer, are meant to reward members for sharing questions and answers and help distinguish easily high quality content. You may not post filler answers to a question in an effort to be first to answer, or copying and pasting yours or other members' answers to other questions. Trulia reserves the right to remove such content and deactivate accounts that are engaged in such activities at any time.
   
   
8. No hacking
   You may not promote or redirect traffic to third-party sites, or post links to sites that force the download of a virus, programs, or other content, in any way interfere or disrupt the Trulia Voices service, or disobey any requirements, procedures, policies or regulations connected to Trulia.
   
   
9. No trading of private information
   You may not upload, post, email, transmit or otherwise make available any content or initiate communications which include information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, passwords or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
   
   
10. Don’t commit fraud
    You may not falsely state, impersonate, or otherwise misrepresent your identity, including but not limited to the use of a pseudonym, or misrepresenting your current or previous positions and qualifications, or your affiliations with a person or entity, past or present.
    
    
11. Respect copyright
    You may not post content that that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material. Trulia does not evaluate or guarantee the accuracy of any Trulia Voices content.
    
    
12. RESPECT THE Trulia Voices COMMUNITY
    Every member is entitled to share his or her opinion on Trulia Voices. Do not insult other members because you strongly disagree with their views or for any other reason. Do not engage in hateful discussions, venting or ranting or use inappropriate language. We respect everyone's right to free speech but do not tolerate stalking, threats, harassment or inappropriate self promotion.

Response to Violations of Trulia Voices Guidelines

Trulia does not edit the content of profiles, questions, answers, or comments in Trulia Voices. However, we reserve the right to remove content that we determine, at our sole discretion, to be inappropriate and/or in violation of the Trulia Voices Guidelines or the Trulia Terms of Service. Depending on the level of offense, you may risk deactivation of your Trulia account and consequently everything associated with it. If you are unsure whether your content is appropriate or consistent with these policies, please do not post it in Trulia Voices.

We reserve the right to modify these guidelines at any time without notification.