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Get Some Of Your Sunday Back: Our Redesigned Apps Make it Easier Than Ever to Identify the Must-See Open Houses

We’ve all been there: you scan your phone throughout the weekend looking for open houses, only to be disappointed when you actually drive through one of the neighborhoods (this part of town doesn’t seem too safe) or notice that the home you’re in doesn’t quite look like the one you saw online or on your mobile app (the bedrooms are so small!). You aren’t alone. It’s a common problem that we at Trulia wanted to help solve. And that’s why we’re excited to announce the redesign of our iPhone and Android apps, just in time for the spring house hunting season.

According to NAR, the real estate information buyers find on their mobile devices is now just as important as visiting an actual open house. With the newly redesigned iPhone and Android apps, house hunters can get some of their Sundays back. Instead of schlepping through a slew of open homes that may or may not actually help with their search, home buyers will now get must-see properties – the best of the best – which means less time driving around in a car and more time working on an offer.

We believe our apps are now so visual and immersive; it’s almost like being at the open house without even leaving your couch. Everything you want and need for your house hunt is in one place:

  • With this mobile makeover, house hunters will get a comprehensive view of what a home and neighborhood are like with large, beautiful pictures and easy-to-navigate photo galleries.
The newly redesigned iPhone and Android app showing the full bleed images

The newly redesigned iPhone and Android app showing the full bleed images

  • Home buyers can also quickly identify local amenities and important neighborhood info like crime, schools, and average sales prices for nearby homes – data that can be hard to come by at an open house.
Heat map of crime on both iPhone and Android

Heat map of crime on both iPhone and Android

  • As you evaluate each home, you can save listings you love. This information allows us to recommend the right homes for buyers and sellers as they come onto the market.
Easily scroll through the homes that match your criteria

Easily scroll through the homes that match your criteria

Be sure to download or update the Trulia iPhone or Android app today, and look forward to a little extra free time this weekend.

The complete redesigned mobile features

The complete redesigned mobile features

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Trulia Seller Ads Go Live Today, Winning Listings Just Got Easier

Beginning today, real estate agents and brokers will have the chance to purchase Trulia Seller Ads (TSA), the first product from Trulia created specifically to generate valuable leads from home sellers. This new offering boosts agents’ seller leads by targeting consumers thinking about selling their homes. This is especially important today, as low inventory remains a challenge in many markets around the U.S.

How Does It Work?

Trulia created a new seller portal for consumers who are interested in understanding the value of their home. After providing some basic property information, the home owner receives a free home estimate report that includes price history and comparable homes sold.

HomePage

 Home owner landing page

The report is intended to be a consumer’s first step in understanding their home’s value and introduces them to local agents who can provide more personalized estimates, based on local market conditions and unique home features.  The recommended agents are featured in the report with contact information, brokerage name, and their Trulia profile photos to help them establish their brands with sellers. The agent receives a lead notification and can then follow-up to provide a professional list price estimate in person and establish a relationship with the homeowner.

HomeValueReport1

Free home value report

Trulia is also offering great insider tricks and expert strategies to help agents convert seller leads into real world clients in upcoming free webinars and must-have handouts.

To develop the product, the Market Leader team shared what it has learned from a successful track record generating seller leads with similar products over the years.

The teams also worked together to make sure that agents can view, manage, and convert leads from Trulia Seller Ads in the popular Market Leader Pro software. Combined, Trulia and Market leader have one of the largest groups of agent subscribers in the online real estate industry, totaling approximately 56,000 at the end of the third quarter of 2013.

If you want to learn more about Trulia Seller Ads, visit http://www.trulia.com/sellerads, call 1-888-801-2044, or watch this short 1-minute demo video.

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Don’t Worry New Yorkers – We Have The Perfect Solution To Help With Your Apartment Search

So you need to find a new apartment. Right away, you’re filled with dread over the stressful, all-consuming process. Sure, it’s easy to look online for places, but you keep coming across questionable listings. You know, the kind that feature the same apartment photos as other postings – but with different addresses or prices – and it gets confusing because you aren’t sure if what you’re looking at is legit. Starting today, Trulia is solving this problem with its new Open Markets feature.

New York City is one of several cities considered to be an open market. In these areas, when renters search for an apartment online, they’re typically faced with an overwhelming number of duplicate listings. Why? Because in open markets, both agents and brokers can hold the same listing and post it online.

Trulia’s Open Markets listing feature will solve this pain point for renters in three ways:

  • Complete Property Details: Everything you need to know about a listing is now in ONE place. From big, beautiful HD photos provided by agents and brokers to complete property descriptions, apartment hunters on Trulia will now be greeted with a more complete, more robust property description. Say goodbye to weeding through slews of duplicate listings provided by different agents and brokers.
New York property details page

New York property details page

  • Upfront Fee Disclosures: With a fee or no fee button in place, you’ll know right away if a certain agent or broker requires a search fee. Apartment hunters can also conveniently compare fees between rental agents and brokers right from the property listing.
New York fee & no-fee feature

New York fee & no-fee feature

  • Review Multiple Agents: In addition to comparing fees, apartment hunters can size up different agents and brokers by toggling between profiles and photos within the listing. This empowering tool allows you to specifically select the best agent or broker for your search.

So, if you’re in the market for an apartment, check out rental listings on Trulia – where Open Markets makes looking for a place to live easier than ever!

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5 Traits to Look for in Your Agent

Tara-Nicholle Nelson
January 9, 2014

In this internet era, we’ve gotten to a place where we require all of our information in bite-sized, white-and-charcoal grey pieces. But when it comes to creating interpersonal and professional relationships that really work, lists of interview questions and “what to Google” articles can fall short of fully fleshing out the factors that make us mesh with someone.

So let’s go a little deeper. Picking a real estate agent is a business and a relationship challenge – one which has a potentially massive impact on your finances and future enjoyment of the place you and your family live. If you take that seriously, here are a handful of characteristics I recommend you look for as you evaluate prospective agents.

1. Creativity. Some transactions go precisely as planned, clicking right along on schedule. Others – many others – get messy:

  • the loan underwriter issues bizzaro, last-minute document demands

  • the appraisal comes in low

  • the buyer backs out

  • you see 50 homes without any winners, or

  • the inspection reports reveal issues that make you wonder whether the home is a diamond in the rough or a money pit.

Whether your transaction will be easy-peasy or uber-messy, you cannot know until you’re in it. When you’re agent-hunting, it behooves you to look for someone who has the experience and creative problem-solving skill to help you methodically think through the facts, surface alternatives, propose solutions and engineer obstacle workarounds – just in case the going gets tough.

2. Deep, varied expertise. Buying or selling a home is much more of a lifestyle design experience than it is a financial transaction, truth be told. To do it with results that work well for yourself, your family and your finances for the duration, you need an agent that’s an eager partner with you. One that will deep-dive into all the nooks and crannies of your aesthetics, your psychology, your life plans, your financials and even your relationship dynamics.

You also need an agent with deep – not surface – understanding of homes, neighborhoods and local real estate market metrics, practices and contracts, and someone who deeply *gets* the home buying or selling process itself – so they can brief you on it and fruitfully coach you through it.

Have you ever taken a class from a novice teacher vs. a class from an experienced professor? The difference is nuance: a deep, mature understanding of a complex subject allows the more experienced instructor to give you insights into patterns they’ve spotted over time and repeat transactions. Same goes for your real estate pro: you want to make sure that either your agent or someone that will be working with them on your transaction (like their manager or broker) has deep knowledge and understanding in most or all of these areas, so they can share the nuanced insights and patterns they have spotted in the past which you can harness to your advantage in the present.

3. Calm resilience. When you lose out on a home to other offers, it can feel like the end of the world. When you list your home, stage it to the nines, and not a single offer is forthcoming, feelings of discouragement, frustration and even depression can easily arise.  In both cases, it’s easy to delve into fear (fear that you’ll never get the home you need, or will never be able to move on to the next stage of your life) or paralysis (freezing up because you just don’t know what to do – period).

A great agent – and there are thousands and thousands out there – can bring a massive, game-changing dose of calm resilience to the table. They’ve been through this before. They know that there are lots of homes and lots of buyers out there, so losing out on any one is not a death knell to your dreams. They also know how to tell the difference between a normal delay in receiving an offer or an acceptance on your market and when your approach requires some serious course correction (see #4, below).

A great agent will be able to receive the news that you’ve lost out on a home or take in negative feedback from a prospective buyer, call you and deliver it calmly and right along with some smart, constructive suggestions for action items you should work on next, to keep the process moving forward.

4. Frankness and optimism. You want – no – you need your agent to be frankly honest. You need them to be frankly honest with themselves and with you about all facets of the reality you’ll face as you proceed through your transaction. Sellers, you cannot afford to have an agent who will let you persist in fantasy-land beliefs about what your home is worth – contrary to all evidence as to what homes in your area are actually selling for and feedback (read: silence) from prospective buyers who have seen your home – without challenging you to look at the data and adjust your pricing strategy. Buyers, by the same token, you can’t afford to work with an agent who encourages or allows you to make 5, 10, or 15 lowball offers on a home without urging you to face the truth that you need to house hunt at lower price points or make higher offers in order to be successful.

You need an agent who is willing to tell you the truth and have these sorts of hard conversations with you even when you won’t like it.

That said, you want an agent who possesses both this frank integrity and an ultimate optimism that, with right thinking and strategic action, you can and will ultimately succeed at making a great buy or sale.

5. Bandwidth. This one might sound strange, but the fact is that it can be difficult to get the advantages of having the best agent in the world if the agent is wildly over-subscribed and so busy they struggle to respond to calls and emails. This is why I don’t always say a great agent will necessarily have years and years of expertise. Some agents who have wonderful experience and wisdom are simply too busy to do the time-intensive guidance your situation may require. And some agents who are new to real estate bring highly relevant expertise and skills they’ve developed in other careers, have ample time to devote to your transaction and can enlist the real estate-specific insights of an experienced team leader, manager or broker.

If you know you’re going to want to meet up weekly for a house hunting session or debrief with your agent, tell them this up front and ask them flat-out how much time they can devote to your process. Make sure you’re comfortable with their response or solution (example – their listing specialist or partner can meet with you when they can’t) before you make your pick.

My advice for agent-finding is to engage in a multi-step process:

  • First, make sure you get referrals from your friends, colleagues and relatives to the agents they have worked with and love.

  • Also get a few names from our Agent Finder on Trulia, which allows you to get incredibly specific about what sort of homes, areas and transactions your ideal agent will have worked with.

  • Then, check all of your prospective agent candidates out online. Narrow them down a bit by what you see in terms of reviews and style of advice you see them providing on channels like their blog, website or social media pages.

  • Reach out to all the people on your short list through whatever medium you prefer to communicate – phone, email, etc. – and note how quickly you get responses.

  • Then book appointments to meet with a handful of agents and let them present their method to you.

  • Get references and check in with those past clients – ask them to tell you about their transaction experience, warts and all.

By the end of this process, you’ll likely find someone who fits just-right with your own personality, timing and transactional needs and possess these five traits.

BUYERS + SELLERS:  How did you find your agent? Any advice for those still looking for one?

AGENTS: What traits do you think are important for buyers and sellers to look for? Why?

PS: Follow Trulia and Tara on Facebook!

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4 New Year’s Resolutions for 2014 Home Sellers

Tara-Nicholle Nelson
December 23, 2013

timeSome people like resolutions, others hate them. And according to one recent survey, as many as 80% of people who set them fail at them.

But I’ve found that many people – maybe even most people – love a challenge. Getting your home sold is one of those experiences that ranks as a complex business challenge and a series of emotional, logistics and financial challenges all rolled up into one.

If you plan to sell your home in 2014, you might be inventorying your action items or drafting your action plan as we speak. (If not, you should be – here, we’ll give you a kickstart.)

Beyond the basics tasks and actions involved in pricing, preparing, marketing and selling your home, there are a number of umbrella approaches and perspectives you can choose whether or not to take – each of which has the power to make or break your deal and make or break the angst or awe with which you experience the year ahead. If you’re not the resolution-setting type, or you are and you’re open to new approaches, consider challenging yourself to start and finish your home selling process with these next-level resolutions:

1. Resolve to do your own due diligence – cutting no corners. Here’s the thing no one tells you about selling your home: it’s exhausting. You have to:

  • spend hours interviewing agents

  • review all the neighborhood sales and try to figure out where your home fits among them

  • nitpick everything that’s wrong about your home

  • figure out what you can afford to fix and what makes sense not to

  • source contractors or gear up to DIY

  • have a bunch of little projects – and maybe a few big ones done

  • deal with staging and decor projects

  • then clean your home to within an inch of its life every single day, in some markets, sometimes for weeks or months on end.

And that’s all before you get offers.

Knowing that other sellers find this list daunting, too, helps. You are definitely not alone. But the sheer scale of this list causes some sellers to take shortcuts at some or all points along the path. They don’t meet with more than one agent, or they don’t check references, and end up with an agent they less than love. They don’t pay attention to the detailed questions the disclosure forms ask them and end up omitting some crucial detail that comes back to bite them later, in the form of a lawsuit. They fail to tidy up before showings and buyers report back that the place smelled funny or was so cluttered during the viewings that they were too distracted to seriously “try on” the home in their mind’s eye.

Make it your resolution not to be that shortcut-taking seller. Decide up front that if you’re going to do this, you’re going to do it right and pass your home onto the next buyers with pride. That might seem silly, but I can assure you that the sellers I’ve known who took exactly that stance almost always received the reward of a fast sale at top dollar. Buyers can sense the pride you take in your home and your disclosures. It’s a good look.

2. Resolve to keep your eye on the prize – and the priorities. What is your mission for moving?  What is the vision you’re trying to create? When you decided you wanted to sell, you were in some state that motivated you to make a change – your home had grown too small, too large, too costly, too old, too new, too fancy or not luxurious enough for your life, or because the location no longer worked for you. But that’s only one side of the vision equation.  On the other end, there’s an ‘after’ picture: some state you want to be in. Maybe it’s another neighborhood or a new-and-improved set of amenities or a totally different look of a home.  Maybe it’s a totally different school district, city or state, or a chic condo when your last home was a sprawling ranch house.

Whatever it is, get very clear on the ‘before’ and ‘after’ of your vision for this life change you’re trying to create by selling your home, and resolve to stay that way until escrow has closed. Focusing on your vision will force you to focus on your priorities. In turn, that will help you resist the urge to overprice your home, underprepare it or bicker with the buyer over silly small issues and amounts. It becomes much easier to let things that would normally irritate you roll right off your back when you realize that doing so will serve your own personal priorities of getting your home sold quickly for a great price, so that you can move on to the next exciting stage of your life.

3. Resolve to think things through from the other side of the table. By definition, a first-time buyer has never been in the seller’s shoes. But as the seller, chances are good that you have been in the buyer’s position before. It is to your strong advantage to hearken back to those days when you were desperately seeking a home of your own. That perspective shift is the closest you’ll be able to get to momentarily detaching emotionally; you can walk through your home, view it’s marketing and even think about how it is priced from the perspective of the very buyers you want to attract.

Remind yourself of how you felt when it seemed like you’d never wade through all the mortgage paperwork, when you felt like the lender wanted to know your mother’s shoe size, when you were frustrated with what you saw on the market in your price range or when you couldn’t access the information or get into the property you wanted to, at a time that was convenient for you. Don’t let your home be the listing that causes these frustrations for your target buyers. Instead, from the time you start looking at comps to price your home to the time you start reviewing offers and buyer’s requests for repairs, try to think things through from your perspective and then to put yourself in the buyer’s shoes.

Even if you don’t slash the price or give them everything they ask for, chances are good that you’ll end up creating more win-win situations if you take the other side’s wants and needs into account.

4. Resolve to keep your head out of the sand. The truth hurts, the saying goes. I think that’s misleading, in the context of selling your home and in life. You see, sometimes the truth does hurt, the way a shot of penicillin or getting a tooth filled hurts. But even when it does hurt a bit, the truth never harms you. On the contrary, avoiding the truth about what your home is worth or the truth of buyers’ and agents’ feedback about it is akin to avoiding a shot if you need it, or avoiding the dentist if you have a cavity. It causes something much worse than hurt: real harm.

Confronting the truth that the comparable homes in your neighborhood are selling for lower than you’d hoped to get might hurt, but once the sting is gone that knowledge empowers you to make an appropriate pricing decision, stage your home to the nines or even decide to stay put for awhile longer.

Facing the truth that your home needs a lot of repairs and upgrades compared to the nearby Open Houses you’ve toured might hurt. But after the hurt, you’re in the power position, with the knowledge about either what to do to your home or to its price to get the leg up on the competition.

Acknowledging the truth that you have borrowed so much against your home that you won’t be netting as much cash on the sale as you’d hoped to definitely hurts. But after the pain passes, you have the power to make wise decisions about how much to put down on your next home and to avoid overleveraging it the next time around.

In all of these cases, avoiding the truth poses the potential for real harm: the harm that you’ll overprice your home, underinvest in its preparation for the market or commit the same financial errors with your next home. Make it your resolution to keep your eyes wide open, head above the sand and boldly face the truth throughout the course of your home’s sale, no matter what might happen.

ALL: What are your real estate-related New Year’s Resolutions?

PS: Remember to follow Trulia and Tara on Facebook!

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Home Searching on Trulia is More Popular Than Buying a Christmas Tree

We ended last year on a high note in regards to our mobile offering. We doubled our mobile apps, and closed the year out with 14 apps across several platforms including iOS, Android and Kindle Fire. Our mobile team grew like crazy and we saw massive growth in our mobile traffic.

But, this year was even better for us. Mobile search nearly doubled year-over-year, and we focused on continuous innovation and added heatmaps to all of our mobile devices, refreshed our iPad app, worked closely with Samsung and Google on key mobile initiatives, and over the past several months Trulia has been optimizing its mobile apps for iOS 7.

With all this mobile growth, we’ve seen a significant increase across devices, including substantial growth in Android usage in 2013.

Needless to say searching for a home on a mobile device is popular. At its peak there are 110 searches per second happening on Trulia mobile apps. And, because we are in the holiday spirit we crunched some numbers and found that seven Christmas trees are sold every second during the holiday season. That means we can assume that more people are searching for homes on Trulia mobile apps than buying Christmas trees during the holidays.

As we move into 2014 we look forward to creating more mobile features to meet the changing needs of the market and our consumers. We can’t wait to see what 2014 will bring and the mobile growth we will see.

Trulia Mobile mini infographic

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4 Methods for Your Mobile House Hunt Madness

Tara-Nicholle Nelson
December 21, 2013

newsletter-blog-010513Even if it took a few years to truly incorporate smartphone apps into your life, by now one thing is probably clear: there’s no going back. The uber convenience of instant information – anytime, anyplace, at your fingertips – is nothing short of addictive. I know one toddler who is frustrated that her television screen doesn’t respond to her attempts to swipe it, and a number of tweens who don’t get the idea of a phone with a cord that does nothing but let you talk to someone.

For some, mobile real estate apps are the most addictive around. If you simply love to peruse houses, love to see exteriors and interiors, or love to see what homes all over the country are selling for, the Trulia app, for instance, is probably on your home screen. (As far as I’m concerned, if you have to have a vice, an addiction to seeing beautiful homes is not the end of the world!)

But once it’s time to move from house hobbyist to real, live house hunter, things change. It’s very easy to become obsessed with perpetually checking your app, going out on constant scattershot viewings the moment you see things, or tweaking your search price range and geographics without giving it much thought (just to see!). Real talk: you’re trying to use mobile as a tool to solve a problem here – the problem of finding and buying a home. Obsessively clicking search is not the means to that end.

On top of that, you’ll also want to make sure you find the best solution (home), with the most efficiency (time, money, etc.) and strategic smarts (not driving yourself wild with anxiety or overwhelm).  What you need is a little method to avoid the madness that mobile house hunting can bring.  Here are a few methods to try on for size!

1. The Set-it-and-Forget-It Method. If you’ve used a house hunting app like Trulia before, you’ve at least been exposed to one of the most powerful tools it provides: alerts. While it sounds somewhat alarming, the upshot of an alert is that it actually allows you a measure of peace in knowing you can set up some search terms and have Trulia notify you when new listings meeting those criteria come onto the market.

The power of search alerts is that they allow you to set the system up to do the work for you, resting assured that the app will reach out and touch you when it needs to. Having set search alerts that you trust to notify you of suitable new listings can also inject some discipline against price creep and panic-driven home spec changes during your house hunt.

The thing is, it’s not a peaceful arrangement if you’re constantly second-guessing yourself and your search criteria, or you otherwise feel the need to constantly worry about what you might be missing. There’s a calibration period you might need to go through, where you set up search alerts but also do proactive, manual searches to massage your search criteria until you feel confident that your manual searches aren’t finding any listings that your alerts aren’t also serving up. Then, you’ll feel more comfortable setting it and actually forgetting it. (Until the next alert, that is.)

If, later in your house hunt, you do decide to make a strategic change to your search criteria, just remember to go back in and edit your search alerts accordingly – it’ll take you less than 5 minutes.

2.  The Drive-Around Method.  Early in your house hunt, this method rocks. If you don’t know the zip codes you’re looking in, want to make sure you explore new parts of town, or just happen to find yourself in a neighborhood you love – practice the drive-around method. It’s highly sophisticated. When you’re physically in an area you would love to live in, pull out your phone and open your Trulia app.  Better yet, if you happen to find yourself in front of a home with a for sale sign in the yard, you can just go to your app and get the inside information, then send it straight to your agent to get inside.

It’ll automatically surface all the homes for sale and recent sales in the neighborhood, and give you efficient access to details like the zip code, neighborhood name, and even info about local schools, commutes and crime stats. One of my favorite things to do is to use it to find the nuances of neighborhood flavor: what are the hot spots in the area, what are the nearby parks and shops, restaurants and more. If you’re in a new town or neighborhood, it’s not at all bizarre to reach out to an agent you find via the app and connect with them right then and there!

3.  The Open House Method.  Early-stage house hunters often use Open House window shopping to get acclimated to what they can get for their dollar in their target neighborhoods. But Open Houses also offer powerful opportunities for late-stage house hunters who are ready to make offers: they offer a time slot when you and your agent can meet regularly and predictably to see multiple target properties at once, in their best light, without having to book individual appointments with individual sellers. You can even find other nearby Open Houses or listings that weren’t on your radar so you can visit or drive by them while in the neighborhood.

4.  The Market-Method Match-Up.  Loop your agent into how you plan on using mobile during your house hunt from the very beginning.  It’s essential to match up your strategy with the dynamics of your market. In some markets, as rough as it seems, you might need to be immediately responsive to a new listing that piques your interest. If you’re market is one in which great homes sell at warp speed, you’ll need to send the listing to your agent via your app the moment you get an alert.

In other, more sanely paced markets, you and your agent might simply want to set up a regular check-in once or twice a week to talk through new listings and make plans for viewing them.

In any event, it’s ideal to have a clear understanding of the best way to get your agent briefed on the listings you’ve found via the mobile app – and vice versa. If your app of choice is Trulia, ask your agent if they can send you their suggested listings from Trulia too!

ALL: What are your tricks and tips for using mobile apps in the course of your house hunt?

PS: Remember to follow Trulia and Tara on Facebook!

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Battling The Bay Area Competition

“Our agent felt really tech savvy and knew what was doing. We were impressed with his willingness and ready to help. He seemed to be knowledgeable around the neighborhoods we were looking at and provided great context."

“Our agent felt really tech savvy and knew what was doing. We were impressed with his willingness and ready to help. He seemed to be knowledgeable around the neighborhoods we were looking at and provided great context.”

Battling The Bay Area Competition

Most people look to investing as a way to preserve and grow their assets. Heather and her husband were no exception. They knew they wanted to invest in something, but weren’t sure what. They talked it over with their family and initially toyed around with the idea of buying a rental property. But the duo had lived in San Francisco for about eight years, and with Heather’s husband working from home, they were ready for more space.

“We had been talking about living abroad, and that’s why we were thinking of buying a rental. But when we decided we couldn’t live overseas, the next plan was to buy a home. We were prepared financially and ready for the next step.”

Heather and her husband started their house hunting journey back in May, looking at homes and different real estate websites online when they had a chance.

“We found that Trulia had the best interface and was the easiest to use. We really enjoyed the user experience.”

After about a month of casually looking, they found a property on Trulia that didn’t have any pictures, but the details of the house interested them. Heather’s husband contacted the agent who responded to his inquiry within minutes.

“Our agent was really tech savvy, and we were impressed with his eagerness to help. He seemed to know a lot about the neighborhoods we were looking at and provided great context. We hit the ground running and saw about 8-10 places at a time.”

Along the way, the couple felt the pressure of the intense Bay Area real estate market, and at times, would get competitive as they looked at homes.

“There’s this competition where – even if you aren’t initially interested in a house – you see someone else looking at it, and you think ‘What are you doing here? I was here first!’ There’s pressure to move really quickly. You see a house over the weekend, then the offer is due the next day, and you have this short period of time to make the biggest decision of your life. That was stressful.”

The two saw more than 70 houses during their journey, and after their first offer wasn’t accepted, they knew they had to change things up in order to be contenders.

“When our first offer wasn’t accepted, we thought this wasn’t going to work out. We didn’t know how we were going to compete with other buyers who had all cash offers and were bidding above the asking price. Then our agent refined our strategy, and we looked at houses that were on the market for a while.”

In addition to finding places that were on the market longer, their agent Brian Pugh narrowed the search to focus on certain neighborhoods just south of San Francisco in Redwood City and San Mateo. Brian understood what the couple wanted, so he helped guide them in the right direction.

After putting in three offers and getting outbid on the first two, Heather and her husband found the perfect home. It had been on the market for a while, and the neighborhood was just what they’d envisioned.

“The neighborhood was the biggest draw for us: a cute area of Redwood City with tree-lined streets. During the buying process, we got to meet with some of the neighbors and see kids playing around. We really loved the backyard as well. It’s a huge piece of property. It felt like our home and what we’ve been looking for.”

Their offer was accepted, and they recently moved in. They credit all their success to their agent.

“I don’t think we would’ve found something this fast if our agent wasn’t there helping us along the way. From the time we really started looking, it only took about three months to find our house. The agent we found on Trulia really helped expedite the home shopping process. One of the great things about him is that he’s continuing to work with us and help us with the long-term value of the property now that we own the house.”

Share your story with us! Send us an email at mytruliasuccess@trulia.com,and we’ll feature your story, inspiring other house hunters looking for their dream home.

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Searching For Homes Just Got A Whole Lot Easier

Mobile phones are crucial to our lives – and to the role real estate plays in our lives, too. When searching for their dream home, buyers rely on Trulia mobile apps for instant notifications and saved search results. That’s why we’re always looking for ways to strengthen our mobile app experience.  Last year, we implemented Google maps on the Trulia Android app – allowing consumers to see 3D images of properties along with a crime map overlays and school attendance zone boundaries. Today, we’re thrilled to announce we’ve worked with Google again to make the search process even more seamless for home buyers and sellers.

Starting in mid-November, when house hunters use Google to find a home on their mobile web browser, they’ll be given the option to open the Trulia Android app directly from the Google search page. Once they click on the ‘Open in App’ button the app will immediately launch and take them directly to the content they need.

New way for users to open up the Trulia Android app

New way for users to open up the Trulia Android app

Stay tuned, and watch for this new feature in the next couple of weeks. And, as always please email us with any questions or feedback at android@trulia.com

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A Picture Says It All

Elena's children in front of their home

Elena’s children in front of their home

Here at Trulia, we love hearing what our users like most about our product. Some love our school boundary maps, others love our mobile apps – but for Elena, it was all about our big, beautiful pictures.

“I loved how thorough Trulia’s listings were – the pictures were captivating and represented the homes we looked at accurately. We were able to take control of the search and purchase of our home, with the help of Trulia.”

Like most, Elena and her husband found the house hunting process to be headache inducing. “My husband wanted to make things easier, so he went on Trulia.”

The couple contacted a real estate agent and sent him Trulia listings that caught their eye.

“We drove through the neighborhood where we wanted to live after looking on Trulia to get all the details of the homes and the area. The maps on Trulia Local were super helpful. I loved how detailed the site is and how much information was given about properties. Even our realtor loved that we used Trulia.”

After only a month of looking at houses, the couple found their dream home.

“The pictures on Trulia showed exactly what I wanted in the house. They were amazing. Just by looking at the photos, I could tell that the house was move-in ready. I didn’t even need to see it in person after seeing it on Trulia, but my husband made me. When we saw the house in person, it was exactly how Trulia described it.”

And because of her research on Trulia, there were no surprises, which made the bidding process easy.

“We knew the price because of Trulia, and then we decided from there what we were going to offer. It was all so easy.”

The best part for Elena is that not only did she find a home she loves, but everyone that comes to her house loves it too.

“My friends and family are so impressed that we found our home on Trulia. Our family loves this house. We can’t believe how easy it was to find our dream home on Trulia.”

Do you want to share your story? We would love to hear from you! Email us at mytruliasuccess@trulia.com and we’ll feature your story.

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