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Diane Beck's Blog

By Diane Beck | Stager in Pittsburgh, PA

Could you be your own client?

I spend a lot of time creating beautiful rooms for clients.  It is very rewarding to see the excitement on their faces when the rooms are complete.  Unfortunately, this does not leave a lot of time for me to do the same in my home. 

But, this week I have been remodeling a bathroom in my house.  It prompted me to look at it from my client’s eyes.  I wanted to take myself through the same process I take them through, asking myself the same questions, justifying my reasons why I want make the choices I do while looking at costs.

It really put a different spin on things for me.  I always try to treat others the way I want to be treated and wouldn’t ever try to steer someone the wrong way.  I pride myself in my honesty. .  I have the ability to see the big picture but my clients do not: that’s why they called me.  designer toolsI need to remember they cannot read my mind and envision what I can.  It’s a matter of trust where the client is concerned.  If I cannot describe to them my ideas they will either have to trust me or think I’m crazy.

 For example, when I put that paint color on and didn’t like it, until it dried, it made me think of the confused looks I sometimes get when I suggest a paint color.  It is difficult to choose a paint color from a tiny swatch (I use large swatches for a better comparison) and imagine what it will look like when the entire room is painted.  Yet, when the paint is dry and all furniture and accessories are placed in the room it’s a totally distinctive feel.

If we each put ourselves in our client’s shoes occasionally how would we change the way we get our point across?

How often do you put yourself in your clients place?

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