Unfortunately there is a place that exists where every
question answered begins with the word “NO”; A place that used to define
glamorous travel, adventure and top notch service.
Last week I travelled from Seattle to DC for the National
Association of Realtors Mid-year Conference and Expo. The annual trip is one of
my favorites. And reuniting with some 150+ friends from the Young Professionals
Network (YPN) was per usual, a shot in the arm for my business and enthusiasm
towards the Real Estate Profession.
However on my return flight home I encountered the most
obnoxious delay. Repeatedly.And two
cancelled flights. I started writing
down every time I hear the word “No” in reference to my flight:
No flight updates available.
No plane on the tarmac.
No plane in the air.
No plane at the end of the terminal.
No we don’t refill water bottles.
No early boarding.
No, not for economy class.
No complimentary Wi-Fi
at this airport.
No seats on this flight.
No upgrades available.
No, leg room costs an extra $8.
No vouchers are being distributed.
No taxi. No Shuttle, no validation for travel.
No connecting flights.
No direct flights.
No room in overhead bin.
No hotel choices.
No bonus miles.
No member number.
No sitting near the wall to plug in your device.
No, that is not your gate.
No a gate has not been assigned.
No. Nope. Nada.
No wonder I was crying!
30+ hours later and a taxi ride to Dulles airport later, I
was finally on my way having been booked on a different airline.
I hope my clients NEVER feel that frustrated when it comes
to buying or selling a home. Because that was the pits!
I'm Georgia. My friends call me Peach. And I live in Kirkland where I
work on behalf of both buyers and sellers in Real Estate since 2003.
Follow me @KirklandPeach.