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By Tara-Nicholle Nelson | Broker in San Francisco, CA

4 Buyer Incentives that Sell Homes


On today’s market, it’s pretty easy for a seller to find themselves in a serious state of stuck: home stuck on the market with no bites from buyers, and family stuck in the home until the home sells. And that doesn’t even account for the feeling of stuck that comes from having gone just about as low as you can go on price without turning your transaction into a short sale. If you’re trying to sell, and you’ve lowered the price but still find your home struggling to compete against a bunch of other, similiarly priced homes with similar features, selling can seem difficult at best, impossible at worst.

The worst part of this particular flavor of stuck is the feeling that the whole situation is out of your control, that there’s nothing within your power that will move your home off the market.  You’ve already painted the place, replaced the carpet, tricked out the curb appeal and lowered the price as far as you can go.  So what else is a seller to do?

Offer incentives.

Incentives are perks - they can be big or little - that a seller offers to their home’s eventual buyer.  The most outlandish incentives are the ones that make the headlines, like the Ferrari one Malibu owner threw in with the sale of their condo last year, or the year’s worth of cookies that actor George Hamilton reportedly negotiated into the sale of his home from a bakery owner.  But the incentives with the most power to get your home sold tend to be much less exciting perks thatactually fill a real need the average home buyer has.  

Here are four basic, incentives you should consider offering if you’re having a hard time getting your home sold:
  1. Interest rate buy-down.  When you hear sellers say they will “pay points,” what they are doing is offering to award the buyer a certain number of percentage points of the sales price, which will, in turn, be paid to the buyer’s lender as discount points that bring the buyer’s interest rate down. For the buyer, this is a big deal, as it decreases the pressure they feel to guess the right day to lock in their interest rate (a common source of serious stress among buyers), and sends the message that if they buy your home, they’ll automatically beat the market rate.  And what buyer doesn’t want that?!
Seller-paid rate buy-downs also save buyers money on their monthly payment over the entire lifetime of their loan, and the seller-paid points are usually tax deductible, to the buyer, the next time they file taxes. You can see why these incentives are so powerful at attracting buyers!
  1. Closing cost credit.  Many buyers trying to break into the market while prices are low are already scraping the bottom of their savings account barrels to come up with their down payment money.  With most home loans, the buyer will have to come with anywhere from 3 to 6 percent of the loan amount, in cash, on top of their down payment, to cover closing costs like loan fees, escrow services and title or mortgage insurance.  (And strangely enough, the buyers putting the 3.5 percent minimum down payment on an FHA loan are likely to have to come up with the higher end of the closing cost range, 6 percent, to cover their mortgage insurance.)
Some smart sellers (and their agents) include in their home’s listing and marketing materials the offer to pay a credit of 3, 4, 5 or even 6 percent of the home’s sale price at closing, to defray the buyer’s closing costs. A closing cost credit is a great financial help to buyers and a strong differentiator that can make your home much more attractive than nearby listings.  Your listing agent can help you run the numbers on how much of a credit you can afford to offer, and how to make an overall package - listing price and credit - that will be maximally magnetic to prospective buyers.
  1. HOA dues credit.  If you are selling a home that is in a homeowners’ association (HOA) that charges monthly or even annual dues, then surely you recall buying that home and being overwhelmed at the prospect of going from rent being your sole monthly housing expense, to having a laundry list of expenses starting with your mortgage, including property taxes and insurance and then having HOA dues as the unpleasant cherry on top.  
One way to overcome that concern in the minds of buyers and to differentiate your unit from all the other, similar units for sale in your complex is to offer a credit at closing that covers the buyer’s HOA dues for 6 months, a year, or even longer.  Talk with your agent about how to do this strategically, in a way that will offer the maximum lure for buyers but will not run afoul of any guidelines for seller credits imposed by the buyer’s lender.
  1. Broker incentives.  Some savvy sellers who can’t afford to offer buyers several percentage points’ worth of the proceeds of sale toward closing costs take a different route, offering to pay a bonus percentage point (or more) in incentives to the eventual buyer’s broker or agent - on top of the commission, rather than to the buyer themselves.  Over 90 percent of buyers who are ready, willing and able to buy a home on today’s market are represented by a broker.  And brokers have to sort through sometimes hundreds of pretty similar listings to decide which ones to show a buyer any given Sunday. 
Offering a broker’s incentive makes your home stand out among all those listings to the brokers and agents who put buyer’s property tours together. While these aren’t “buyer incentives,” strictly speaking, but they do operate to boost the number of buyers that come view your home - in turn, boosting your home’s likelihood of getting an offer.   P.S. - You should follow Trulia and Tara on Facebook!

Comments

By Helen Oliveri,  Wed Aug 31 2011, 16:12
Great tips Tara
By Edyta Gryc - Broker Associate,  Wed Aug 31 2011, 18:07
As always, I enjoy reading your blog. Great job!
By Bob Idakaar,  Thu Sep 1 2011, 10:16
A BETTER SOLUTION TO OFFERING INCENTIVES IS TO PRICE THE HOME PROPERLY INSTEAD OF COMPLICATING THE PROCESS WITH GIMICKY IDEAS.
IT ALL BOILS DOWN TO THE BUYER BEING DRAWN TO THE BEST VALUE IN THE HOUSE THEY CHOOSE IN THEIR PRICE RANGE.
By Doug Rush,  Thu Sep 1 2011, 10:22
Check out my blog from this past January for more incentives.
By Dana Tippit,  Thu Sep 1 2011, 10:26
Careful, steering is against the code of ethics, and the way you write the agent bonus comes very close to steering a client toward one home over the another - for the agent's gain. Wouldn't do it. DT
By Dolores Person,  Thu Sep 1 2011, 10:28
Great advise Tara!! Try offering (if your state permits) a bonus to the buyers AGENT- Not broker ie office. That way the entire bonus is paid directly to the buyers agent who is the one whose attention you are trying to get!!!
By Nael,  Thu Sep 1 2011, 10:28
Dont forget lower prices is the biggest incentive, not an inflated price where your expectations are not inline with current market conditions.
By Sally Picciuto 714-716-6031,  Thu Sep 1 2011, 10:29
I agree about pricing it right from the get go, however, in certain markets and price ranges, some incentives do work. For the most part, the incentives that offered a snazzy car were usually dog properties that the incentive wouldn't help. At the end, it is still the value a buyer places on the home in a given market.
By Bill Freeze,  Thu Sep 1 2011, 10:31
Sounds like Bob has sold a few home over the years...when all else fails PRICE THE HOME RIGHT!
By Steve Wisemiller,  Thu Sep 1 2011, 10:47
It's all about price!
By Brian Petrelli,  Thu Sep 1 2011, 10:50
Always great information. we've been using several of these in each transaction to get it done.
By Diane Smugeresky,  Thu Sep 1 2011, 11:06
Price, Condition, Location.....always has and always will be the answer !!!
By Scott White,  Thu Sep 1 2011, 11:14
@Bob&Bill, sometimes pricing a house at market value can cause the seller to be upside down $20,000 or more, so that route does not always work. If I bought a house 4 years ago at say $165,000 and the remaining loan value is $155,000, but brand new homes in my development are selling for $135,000 comparable and less, I would still owe $20,000 on my loan if I was lucky enough to sell at $135,000, so pricing your house according to market in your own area you are selling in won't work for most.
By Simon Cawley,  Thu Sep 1 2011, 11:23
Re. broker incentive, for me there is an ethical query about agents who show homes based primarily on their compensation, rather than what might be the best home for their clients. While it is true that many will disclose this bonus and even pass it on to their buyers, personally I've never favored the buyer agent incentive. Why not structure an incentive with the listing agent, with a bonus based on time, negotiated price or something that rewards performance?
By Ron Rank,  Thu Sep 1 2011, 11:25
Tip #4 (broker incentives) is a great idea in this market, but it's unfortunate and sad that this is so. Agents should be showing ALL properties to their clients, not picking and choosing based on how much more the agent will profit!
By Karen Eastman Bigos 201-417-1600,  Thu Sep 1 2011, 11:40
Hi - I'm not a huge fan of adding Broker bonuses because the buyers often get mad and think the Realtor is making too much money. They also may believe the agent pushed them to buy a certain house because of an incentive. In NJ, with buyer agency, I think it is best to disclose to the buyer that there is a bonus. I'm betting most buyers will ask for part of it, as that has become very prevalent in our area. A better choice might be for a seller to pre pay the property taxes for a period. One of my listings has over $60k in taxes and if the seller pays $25k in taxes, it saves that buyer a lot more money than a $25,000 price reduction off the price.
By Diane Smugeresky,  Thu Sep 1 2011, 11:43
Price, condition, Location.....always was and always will be the answer !
By Diane Smugeresky,  Thu Sep 1 2011, 11:44
Price, condition, location...always was and always will be the answer !
By Dena Kouremetis,  Thu Sep 1 2011, 12:29
Gimmicks do work. Just ask homebuilders how they routinely outsold resale during better times. Incentives, buy-downs, upgrade packages, etc.
By Russell Alton,  Thu Sep 1 2011, 12:31
I think we would all be surprised what incentives sell. I have seen people that make well over 6 figures scramble for a free t-shirt. Sometimes offering lower priced items like TVs, Washer and Dryer or an iPad may make the difference in writing an offer and taking a walk to the next place
By Timburg61,  Thu Sep 1 2011, 12:33
Any savvy buyer or their knowledgeable agent is already going to ask for Buyer's credits in the contract, whether to the closing costs or to rate buydowns. So that piece is a big of stating the obvious.

Large buyer credits as well as paying HOA dues will likely be considered to be excess contributions by the buyer's mortgage company and affect their LTV calculations.

I'm not a realtor, but do applaud the pros who already pointed out the ethical issues with offering broker incentives. They've also pointed out that pricing correctly is the way to generate a sale, well, that along with location, location, location (and condition).
By John Yang,  Thu Sep 1 2011, 12:35
Thanks for talking about the buy down incentive option. For years we share with our clients that price is important when you are paying with CASH. If you are financing your home...your interest rate could be just as imporant and sometimes more important. Your interet rate determines not only your mortgage payment but also your total cost of the mortgage over the next 5,15 or 30 yrs. A proper structured buy down option will not only help the seller to sell without a price reduction but will also help the buyers to buy a larger home without paying more.
By John Yang,  Thu Sep 1 2011, 12:36
Thanks for talking about the buy down incentive option. For years we share with our clients that price is important when you are paying with CASH. If you are financing your home...your interest rate could be just as imporant and sometimes more important. Your interet rate determines not only your mortgage payment but also your total cost of the mortgage over the next 5,15 or 30 yrs. A proper structured buy down option will not only help the seller to sell without a price reduction but will also help the buyers to buy a larger home without paying more.
By Charles Butterfield,  Thu Sep 1 2011, 12:38
Thank you Tara:

I think that the ineterst rate buydown, closing cost credits, and prepaid HOA fees are excellent recommendations. I would say that this is particularly true since most of the buyers that I see are very short of cash and these can help the buyer a great deal.

With respect to the agent bonus, I am personally offended by them because I think that the listing agent is trying to influence me to act against the interests of my client.

I tend to avoid properties wher the listing agent is offering a bonus to the agent who is representing the buyer's interests because I think that not only creates a conflict of interest for the agent representing the buyer's interest, but I also consider selling agent bonuses to be an insult to my integrity.
By Merv Frederick,  Thu Sep 1 2011, 12:44
What makes this hard is that you have to price the home correctly so that you do not find yourself dropping the price every time you turn around. I do think that offering a HOA credit to the buyer is a nice touch.
By Andrew Lamp,  Thu Sep 1 2011, 12:47
@Scott White, a buyer doesn't care if you are upside down. If your house is priced higher than comparable properties, they won't buy it without a good reason.
What a seller needs, wants, or thinks they deserve to get out of a property isn't relevant to its actual market worth.
By Sharon Vest,  Thu Sep 1 2011, 12:50
Personally I am not influenced by broker incentives where it comes to showing homes to buyers. I would think some incentives could make a difference but if you are already at the bottom line on pricing, where is the money for incentives coming from? Leaving the fridge, washer, dryer can sometimes make the difference for strapped buyers provided they are modern and in good condition ( the appliances not the buyers!)
By Sue Archer,  Thu Sep 1 2011, 12:51
It's always good to think outside the box when attracting buyers to your listing and finding lots of competition. I feel a little funny about the agent bonus option but FannieMae and FreddieMac do it frequently.
By dtrudeau3,  Thu Sep 1 2011, 13:03
Good comments. I'd like to know which Agents show only on Sundays. I show seven days a week excluding Christmas and Thanksgiving. Oh, and my wife's birhtday or our wedding anniversary. The rest of the year its work, work, work.
By Timothy M. Garrity - REALTOR®,  Thu Sep 1 2011, 13:30
Great post, Tara!

TG
By Ginny Lee,  Thu Sep 1 2011, 13:33
I agree with Diane,
Price, condition, location...always was and always will be the answer !
By Dylank,  Thu Sep 1 2011, 13:37
Realtors...the only legal MAFIA outfit in the country. 6% of the value of my house for the privlege of selling it? What does a Realtor do to merit a windfall like that from the seller? Most realtors will promise you the moon to get your listing and then they have nothing but excuses when it doesn't sell (of course they will encourage you to keep dropping the price and offering incentives). With the internet and all the DIY info available on TV there is NOTHING a realtor can do that you can't do yourself. Of course should you DARE to sell your house yourself realtors will refuse to show it (even if you offer a buy's agent commission they are loathe to sell it beacuse you are breaking their union). The system needs to change to where the BUYER pays a commission to his or her agent rather than the seller. If you're working for the buy why should I, as the seller, pay your salary? After all you devoted time to your buyer not to me. Most listing realtors don't care for their listings. If the seller moves away the lawn goes uncut and the listing agent rarely, if ever, checks up on the house after it has been shown to ensure nothing untoward has happened. I looked at a house once where water was pouring from all the ceilings...apparently someone who looked at the house previously turned on water in a sink and forgot to turn it off and the sink overflowed. The interior was destroyed....all because the listing agent didn't check on it. A friend had burst pipes in his house because an agent showing the house turned the heat off before leaving and his insurance company refused to pay.
By Patrick Moorton,  Thu Sep 1 2011, 13:48
It is always good to help your buyers get as many incentives as they can. Having a seller buy down the interest rate on a loan is very effective.
By Carolyn,  Thu Sep 1 2011, 14:03
The way I look at these incentives is that they just come off the price of the house. If they didn't offer the incentive, then the house would just be cheaper. Maybe some fall for it though.
By Jose Gonzalez,  Thu Sep 1 2011, 14:05
Buyer incentives are a great form of direct marketing. Some other incentives might be to offer to credit the buyer for their appraisal expense at closing and a home warranty. I have an issue with the bonus being offfered to the selling agent/broker. The agent is doing a great disservice to his buyer if he does not show all the possible purchase options just to try and get the bonus. Contact me at http://www.josemiamihomes.com with any questions.
By Mark Wright,  Thu Sep 1 2011, 14:07
All great ideas... but I think the most important part is pricing. A correctly priced home will always prevail in any market. I'm sorry Dylank had a bad experience with his / her REALTOR. References are always important when you are choosing a REALTOR.

Click to search for homes under $1,000,000 in Asheville NCsearch for homes Asheville NC
By Linda.nordblad,  Thu Sep 1 2011, 14:08
I have to agree with Dana Tippit, offering the buyer's agent an additional bonus would very much look like inducing "steering". I think it is bad enough that there are agents who will only show homes that offer 3% BB commission and leave the homes with the lesser commission out of the tours. Thankfully, there are a lot of savvy buyers out there who will try to do their own search simultaneouly and then let the agent know which homes they are interested in.
By Vicki Einhorn,  Thu Sep 1 2011, 14:12
Price, condition, location...always was and always will be the answer !
By thomas grabenstein,  Thu Sep 1 2011, 14:13
EASY - SIMPLE - LIST THE PROPERTY - PUT ON A "" BIG BUYER AGENT BONUS "" SIT BACK A WAIT FOR ANOTHER AGENT TO SELL YOUR LISTING "" THE MONEY IS IN THE LISTING , NOT THE SHOWING
By Sean Hayes,  Thu Sep 1 2011, 14:15
Buyer Agent Bonus are one of the worst marketing tools out there. That being said, I hope my competition continues to use them in their presentations to sellers. Makes me look like I have their best interest at heart when I explain why that is a horrible idea. Worked great prior to the internet.
By Judi Monday, CRS (520) 241-7780,  Thu Sep 1 2011, 14:16
Great information....thanks for sharing.
By Asa,  Thu Sep 1 2011, 14:27
I am a consumer and for all you agents out there, incentives work!
By Gayle Hutcherson,  Thu Sep 1 2011, 14:34
Buyer incentives are rarely taken into consideration when viewing a house. The buyer wants the most bang for his buck and pricing is the most important along with the showing condition of the house. A bonus to selling brokers is a waste of money.
By Pam Kruschke,  Thu Sep 1 2011, 14:42
I SO disagree with DYLANK. I have been a Realtor for 33 years and I have NEVER not taken care of my lisitings.
I have even gone so far as to go and clean a home when sellers were gone. I decorated a house one year, Christmas, while the sellers were gone through the winter. Obviously he is painting Realtors with one big ugly brush and I'm sorry for him that he had such bad experiences. I have never taken a bonus for listing or selling. I give that to the buyers towards new appliances, furniture or whatever they may need. Price is king for selling in this market!
By Tamara Schuster, Broker, Naperville, IL,  Thu Sep 1 2011, 14:47
This is a good post. Marketing using creative techniques to get more showings and considerations is always good. Incentives work and I witness this daily! Price is extremely important in a price sensitive market, condition is very important as there is a lot of competition out there and MARKETING! Marketing to gain extra attention to your home is key. As an agent, it is important to spend the money and time to get the home sold! You can not change the location.( location is important factor when buying) Price, condition and marketing can be controlled and make the difference from an ok agent and a GREAT agent.
By Ray Audain,  Thu Sep 1 2011, 14:53
You can offer all the incentives you want. You can have the right location, price and look. If the buyer
can't qualify at the bank because, earnings to debt ratio or has bad credit from day one. You're back to square one. Most people I believe in the USA. don't have a pot to piss in. They have over extended themselves in the
credit department and now is the time to pay up, but, they can't. You real estate agents know it. As a home seller I see it.

R.A., Santa Fe, NM.
By Barbara Mckee,  Thu Sep 1 2011, 15:02
I invest in the success of my sellers by splitting my commission 50/50 with the selling agent. I agree that correct pricing is the key. If a house is priced right it will sell.
By Donnita Hill,  Thu Sep 1 2011, 15:10
Mr. Dylank should trying being a hard working, ethical Realtor for 30 days. I do think he would change his unbelievable thoughts. It's all about doing the right thing and giving 110%....that might just cause someone not to have as harsh of an opinion. D. Hill, Cookeville, Tennessee
By Kevin Youngblood,  Thu Sep 1 2011, 15:22
AS A PROSPECTIVE HOME BUYER AND PAST OWNER BUYER INCENTIVES ARE JUST A CARROT TO THE SELLER.VICE VERSA.I BELIEVE THAT PRICE,CONDITION,LOCATION ARE IMPORTANT FACTORS TO THIS EQUATION.MANY REALTORS WILL NOT MAINTAIN THE SELLERS PROPERTY.VICE VERSA.IT IS ALL ABOUT THE HAMILTONS.HOW MUCH MONEY.CURB APPEAL IS IMPORTANT.TRIM SHRUBS,DRAIN THE POOL,PAINT,CARPET,ALL BUT FLIPPING THE HOUSE.INSPECTION OF THE PROPERTY BY A REPUTABLE INSPECTOR DONE WITHIN THE LAST 30 DAYS.COMMON SENSE APPLIES TO THIS EQUATION.WOULD YOU SELL THIS HOME TO A YOUR FAMILY?IN THIS CONDITION?IN CLOSING I THINK MOST REALTORS ARE FAIR,HONEST.THERE A ARE A FEW THAT HAMILTONS DRIVE THE SALE.THANKS FOR POSTING MY TWO CENTS.
By Pauliepauls,  Thu Sep 1 2011, 15:50
I agree with Helen. I'm not a seller but I am on the market and these incentives would definitely lure us in an area where prices are similar. Of course I also agree with Bob on pricing the home right in the first instance. However I think the article was to cover a situation where the homes were priced similar and therefore you had to differentiate your home among the others in the pool. You don't want to go too low with pricing and no incentives and potential buyers start to question what's wrong with the home. These days it's all about perception.
By Ron Harmon,  Thu Sep 1 2011, 15:56
Over Pricing is the number one reason a home does not sell. CMA are important. However, what are the pricing of the current Active Listings in your neighborhood. Current conditions must be lead consideration. Your Agent has the best tools for determining that price with the Seller's approval.

For effective marketing in the shortest amount of time; the proper and correct price must be given, stated, and offered in the beginning. The old thought of the Seller, "We can always come down" just doesn't work any more.
By D.,  Thu Sep 1 2011, 16:17
Dear Dylank,

THANK YOU, for your absolute straight forward and nothing but the truth statement.
As an investor and pro renovator it has been my unfortunate pleasure to be in the company of the sea of
serpents and the huge price one pays to be a " For Sale By Owner" like a leper outcast.
The good news it will not take much longer for the home owner to realize there are other options such as flat rate realtors that charge a minimum fee to place your property on the internet ( everyone knows the listing agent rarely brings the buyer) orTaking a real estate course yourself and learning the minimal info needed to sell your home !!
By Aram Arakelyan,  Thu Sep 1 2011, 16:18
Price,price,price...
Incentives would be OK too...

Aram Arakelyan
http://www.housevaluecheck.com
Your LA Broker For Life!
By Harleycannon,  Thu Sep 1 2011, 16:31
I am a consumer and just listed my house on the market 6 weeks ago. I have a unique situation. I have a duplex with guaranteed income. It's not your normal rental property. It looks more like a home. I have advertised it as income property/mother in law suite. My realtor gave me some value ranges on homes around, basing it on a single family home. There are no comps around like this at all. I feel this is to our advantage. We did price the house a little higher than what the realtor gave us. I figured we could start a little bit higher so we have room to come down. With all of the fees and commissions that will be paid. I have curb appeal, the location is a little iffy and it is in good condition. I figure the buyer will want to come in and do their own thing as far as the cosmetics. The house has been shown twice so far. My realtor tells me it looks great. I'm just a particular type person when it comes to things being neat and clean. Any comments or suggestions are welcome. Thanks!
By Jordon Wheeler,  Thu Sep 1 2011, 16:34
Great tips Tara! Builders and new construction use all of these incentives to get their properties moved. Sellers have to think differently as well.
By Sharon E Tinnin,  Thu Sep 1 2011, 16:59
To Dylank, I have to respond to your comment because you seem so upset and passionate and it touched me. I'm relatively new to the Real Estate business but I'm not new to the Real Estate merket, so, I've seen and felt what you are talking about. ... I am so sorry that you and some people you know have had the bad expeiences that you had, but please dont judge all of us. There's always going to be some rotten apples out there and in today's world, where money and "things" tend to be what rules many people, you're going to get alot of people who do only care about getting the listing. ... I've seen. Before I was an agent I wold drive around and see the homes like you described, and I would see the same names on the signs over and over. I woul call and call to see some of them and never get a response. Can you imagine the owner trying to sell that house and me trying to buy. Both of us frustrated. So, What I did was after I found a Good Dedicated loyal Agent who not only went out of her way to show me over 60 houses and submit at least 5 offers until we got one thru, was go to Real Estate School and get my license and become a Realtor. I figured I could make a change by being a different type of agent. I would answer my phone, return my calls, keep my lawns cut, clean the insides of the properties, keep the pools clean, ... anything necssary to keep my customer happy and get their home sold as fast as possible. (Considering they allowed me to list at a reasonable market price)

And at the time that I was shopping, I was shopping in the $50 - 70k price range; when I went north to sell my house, she took my disabled mom out to the market and checked on her regularly. .. She did this for not 6% but 1/2 of 3% minus her fees, which wasn't much for her costs for gas and time. Most agents arent working for what the commission shows or in the listing. Most agents actually make alot less than you think. And when you count the fact that they pay for all of their expenses like gas, advertising ads in the papers and signage, lockboxes, office fees, copies, faxing, phone calls. ... Yes you had some bad experiences, but believe me there are so many of us out there who will more than earn that 1/2 of 1/2 of the posted commission less costs. and do it with a smile. I've seen some agents go and cut lawns themselves, clean pools, but then on the other hand I've seen the other kind like you described. ... Again, I'm sorry.

All I'm saying is this, ... I'm sorry, on behalf of us Good agents out there who care and do our jobs and take care of our clutomers as we would want to be taken care of; And I hope that one day your faith gets renewed because there are many of us world wide who would be glad to take care of you or anyone else with a smile.

And, there are even agents who will post customers private home sale ads on their websites as a private sale ad at no cost to that person, just as a nice thing to do so that person could get exposure for their FSBO.

As for incentives.... Keep the price reasonable and in line with the other similar homes in the same or close areas and please leave the appliances in. Many buyers will go into the least expensive home and not see a refrigerator and say, ... "what... no refrigerator? ", and turn around and want to look at a homefor $5000. more just for a $500. used refrigerator. So, It's not alot to ask, ... sometimes leaving your old appliances helps alot.
By Cap Beadle,  Thu Sep 1 2011, 17:08
All the Realtors in Albuquerque are good hard working people, working hard to help their Buyer/Sellers fulfill their dreams in really really difficult market conditions.
By Wenceslao Fernandez Jr, CDPE,  Thu Sep 1 2011, 17:25
As usual...great tips for sellers. Thank you for sharing :-)
By Marty Hartsell,  Thu Sep 1 2011, 18:01
For those that commented buyer agent incentives don't work you are wrong and YOU know it.
By John G. Jolicoeur,  Thu Sep 1 2011, 18:01
Owner financing. Throw in a boat. Leave that pool table and other things of interest that are unique to the house. The house must be clean and uncluttered, especially if occupied.
By Jeff Middaugh,  Thu Sep 1 2011, 18:27
THEY DID NOT MENTION THE REALLY BIG SCREEN TV's. Guys buy houses thatt have free big ones. Jeff Middaugh, I HAVE EARNED MY STRIPES... celebrating 29 years of Boulder-denver Real Estate Sales.
By Russell Benson,  Thu Sep 1 2011, 19:11
I agree with many posters above. Price the home right in the beginning, go ahead and plan on paying some of the buyer's closing costs (they will more than likely ask) and consider a home warranty for any home older than 5 years. I am totally against offering incentives to an agent/REALTOR®. That is what the commission is for. I realize there are markets where being creative is a must, such as California and those million dollar shacks, I mean homes but most markets need only a nice home that is priced right.
By Ruth & Perry Mistry,  Thu Sep 1 2011, 19:29
Great post.

Thanks
Ruth
By Richard Miguel,  Thu Sep 1 2011, 19:51
It is all about Seller's incentives and of course, PRICE!!!
By Dave,  Thu Sep 1 2011, 20:24
I am a seller right now and I find your article and comments interesting. I was on the market for less than a month and hired a "friend" that's a realtor. She couldn't even write up the house description correctly, mixed it up with another property I am trying to sell also. I am now trying to sell it myself with the proper description and land measurements. I will be using a real estate attorney for the legal and any realtors that sell it I will pay 4% to. I know that the market is bad right now but after my sale when I go to buy it will probably be bad where I am going so it is a wash. http://www.postlets.com/repb/6098798
By Robert Brubaker,  Thu Sep 1 2011, 20:58
Great Blog Tara! Some of my peers need to relax and think about what " incentives " are!

None are always applicable but the idea of what would get a deal " off stuck "

isn't just price! Giving back points is actual up-front cash to buyers in markets

where points are routine a price reduction might not feel like much in a payment.

If a reader doesn't like any of the ideas Tara has , maybe reserving some amontt

for buyer specific " deal makers" to meet " on the fence " objections! could

help. Appliances if they don't like what's there, credit towards a paint job,the list

is endless! Attempts to meet the needs of the prospective buyers produces

actual buyers Can anybody argue that?
By Sharond Delance,  Thu Sep 1 2011, 22:40
This was another great blog.
By Shannon M Thomas REALTOR® SFR,  Fri Sep 2 2011, 01:59
Great topic. I believe the Buyers agent incentives do work but the best incentive is the right price. I don't just pull homes that are a higher commission though. It does how ever make me remember that listing for any other clients that fit that search criteria.
By Julia St. Marie, ABR, RRG, RSPS,  Fri Sep 2 2011, 02:21
Excellent post.....thanks for it!
Julia at Realty ONE-Las Vegas
By Dorothy Wiggins,  Fri Sep 2 2011, 05:23
This is great advice. Sometimes I just need someone to remind me of all of the creative ways to buy and sell. Also, if the buyer cannot come up with the total down payment there is always a Purchase Money Mortgage that is legal in Florida. FYI, I just sold a house that had been on the market FSBO for 1 year. I offered free staging with the listing of 6 months or more. I staged the house, with no money out of pocket, which the seller only spent $150 and it sold the second week. The staging made it a totally different place. Pretty always helps the sell.
By Dawn Rupersburg ABR,  Fri Sep 2 2011, 05:26
A Clean, well maintained home. I showed a seller owned $700,000 property a few weeks ago. The lawn was a foot high and all the flower beds were not maintained. Turned everyone off right from the get go even though the home itself was beautiful.

Dawn Rupersburg ABR
Accredited Buyer’s Representative
Coral Shores Realty Inc. 5th Largest Independent Broker in all of Florida
6146 SW State Road 200
Ocala, Florida 34476
Cell: 352-553-3369
By Steve McAuliffe,  Fri Sep 2 2011, 05:28
Thanks Tara... more great information!! I have used all these ideas many times. Interesting how these incentives often work better than a price reduction.
By Joanne Bernardini,  Fri Sep 2 2011, 05:45
In this market, offering incentives may just be the turning point in a buyers mind. If two homes are considered on equal footing, all it takes is one additional incentive when a buyer is stretched to capacity to tip the scales in favor of one home over the other!.
By Marcia Montgomery,  Fri Sep 2 2011, 05:57
PRICE + Paying Buyers Closing Costs !
It all boils down to that, in my opinion.
Marcia Montgomery
Keller Williams
By Janice Findlen,  Fri Sep 2 2011, 05:59
I totally agree that this is the time to "think outside the box" when it comes to selling your home. Not only does it have to be well priced, but it must also be in pristine condition. No home is perfect, buyers need to see beyond the outdated wall paper ,bright paint choices or worn flooring to see the hidden potential that a property has to offer if they make these changes themselves. Decorating a home to suit your taste will make it feel like yours.
By Pat and Steve Pribisko,  Fri Sep 2 2011, 06:11
Great advice as always. Unfortunately, not all Sellers can afford any incentives. But, for those Sellers who can, I think the Broker incentive will bring more Buyers through the home.
By Jeffrey Molloy,  Fri Sep 2 2011, 06:19
Makes a buyer fell like they are getting something extra when it's really included in the sales price...always seems to work on a psychological level.
By C. Sandor,  Fri Sep 2 2011, 07:03
Beautiful remodeled farm home for sale in Bradleyville, Missouri on 20 acres! Perfect for horse lovers!

Go to: http://www.classifiedads.com/homes_for_sale-ad4860805.htm

for more information
By Kerstin Stoval,  Fri Sep 2 2011, 07:14
I agree with Bob, pricing is "key" as the home still needs to appraise. I refuse to take an overpriced listing. Sellers say they don't want to "give" their home away, well neither do I, but I do want it to sell. If they are unrealistic, I suggest they find another agent who justs needs a listing. I don't hold back on reality, it is what it is and we are the messengers.
By Joe Malecki,  Fri Sep 2 2011, 07:50
As an agent above said, a Broker incentive sounds like "steering" to me and I would avoid that at all costs. As an agent, you are supposed to tell the buyer about ALL homes that meet their criteria, not just the ones that are paying the co-op Broker more commission! Be Careful!
By Target Real Estate...,  Fri Sep 2 2011, 08:17
Proper Pricing is key, for all the "Realtor Bashers" Do you know what a "Realtor is?" Are you familiar with the code of Ethics? Or do you feel that anyone with a license is a realtor? Walk a mile in my shoes, and come tell me why I make to much money!
By Judy Kicklighter,  Fri Sep 2 2011, 09:47
Unfortunately some FSBO's may have had bad experiences with agents and there are agents that probably have as many horror stories regarding homeowners. The BUYER, not the agent chooses the property that suits their needs, desired location and their pocket, not what is being offered for a commission, Actually, the BUYER does pay the commission because it's included in the sales price, the seller then gets the advantage of using it for tax purposes. Whether it is a listed property or a FSBO, a buyers agent or a transaction agent, Realtors are governed by Real Estate law, Professional Standards and a Code of Ethics. Agents bear a liabilty in every step of a transaction starting from the first contact to the closing table. Only then does an agent receive compensation for his/her work regardless the amount of time and effort spent. The commission( is negotiable between all parties) is compensation for that labor and expenses incurred including hours spent in researching the market, available financing, continuing education,advertising and insurance, etc. We survive soley on our professional reputations to stay in business. A blanket statement regarding all agents and commissions is really unfair. Judy Kicklighter
I honestly believe offering the broker bonus/incentive works, but I don't agree with it. If agents were as good at getting clients to understand the market and where to price a home as they are at getting a higher paycheck things would be a lot more simple. Any incentive should go towards the buyer since THEY are the ones who are supposed to be making the decision.
By Rick Jackson,  Fri Sep 2 2011, 10:15
Great info. Love the picture.
Rick
By John Yang,  Fri Sep 2 2011, 11:54
Here is a video on how to use buyer incentive - interest rate buy down to sell more homes: http://mortgagevideoblog.com/featured/lower-price-vs-lower-term/
In this video you will find out why price is not always the most important. Monthly payments can also influence the buyers. With a proper structured buy down...the buyer has a lower rate, lower payment and more 1st yr tax deduction. Even with the lower payment...more of what they paid each month will actually go toward the principal reduction each month.
By Mikel Defrancesco,  Fri Sep 2 2011, 13:17
Great Blog Tara!
By Keith Bennett,  Fri Sep 2 2011, 14:35
Thanks for the thoughts. You got my mind going now.
By Henry Cassidy,  Sat Sep 3 2011, 13:45
I looked at the Mortgage video which was very interesting but why on earth did he pick a $500,000 dollar home as an example, sometimes authors of articles are out to lunch.
Are people who are looking at that kind of home in this market really be short of assets how would they ever get a $400,000 mortgage?
Buyers also have to have some sophistication to follow the pay more too pay less rule,
Since I just sold my home recently and intend to buy sometime next year I read these articles to pick up hints from a buyers point of view ,now as a cash buyer to me my only real object is price , if I'm wrong please tell me why .
By Rebecca Timpanelli,  Sat Sep 3 2011, 22:39
If you want to sell houses price them at a price people can afford. People can't afford the houses and that is why they are not buying them. That's why I can't buy. I am a middle class two income family. TWO INCOME. With two incomes, working good jobs, my husband and I can't even afford a house in a "bad" area. It is beyond our capacity to buy a house because house prices went up but our salaries did not. Does that make sense?
By D'Ann Bartley,  Sun Sep 4 2011, 10:17
Judy Kicklighter has an excellent response, shedding some light (hopefully) for the FSBOs. I would like to also make the distinction that no one seems to be making to the non-licensed group participating in this post: there are real estate licensees and there are real estate licensees who are also REALTORS. They are NOT necessarily the same. A REALTOR is a member of the National Association of REALTORS and subscribes to the Code of Ethics. Please be sure you are not lumping everyone with a license into the same group, as a REALTOR is held to higher standards. That is not to say that some REALTORS may have lost their way, and may not be representative of all REALTORS, and may in fact not be practicing up to the high standards we expect. But I believe that the majority of us do the very best we can to protect our customers and clients, whether they be sellers or buyers. With regard to the topic of incentives, I love incentives for the buyers, but not for selling agents. In my area of the Central Coast in California, we have weekly broker caravan, and I'm fine with listing agents offering incentives to draw agents to their listings (lunch, gas cards, whatever) --- just don't agree with offering a bonus to selling agents, although as one agent pointed out, Fannie Mae and Freddie Mac do it all the time! One agent said the bonus should be only to the agent, not the agent's office --- excuse me? The bonus MUST be paid to the agent's broker first! An agent is not allowed to received pay separately. The broker has the discretion to pay the agent 100% of the bonus or take the normal split, but it's the broker's decision. Mostly, I agree with the concept of pricing = value, although paying buyer's costs is a great incentive and REO sales have buyers thinking it is "normal" now.
By Oliver Von Gundlach,  Sun Sep 4 2011, 10:27
Great post.
By Trevor Huntingford,  Sun Sep 4 2011, 19:08
This is right on the money! Thanks
By Sandra,  Tue Sep 6 2011, 09:34
What is all this talk about steering? I've been looking for a house for some time and I've worked with a few different agents and they've NEVER once gone out of their way to choose houses to show me. I am always the one combing through the listings on the real estate web sites. Then once I send them the properties I want to see, I have to wait a week and a half until they're available to show them to me, at which point the best listings are already contingent. And half the time, they make the appointments either the morning of or while we're driving, so we end up not being able to get some of the lockbox combinations. I suppose what you mean is how hard they push you to make an offer on the few listings they're actually able to show you, trying to convince you that the flooded basement isn't that much of a problem or that those stains aren't water damage when they obviously are. I would highly prefer not to work with an agent, but selling agents will absolutely not return your calls no matter how interested you are. I also deal with agents on a daily basis at work, and overall I'm completely shocked at the lack of ethics and professionalism I encounter. I can't say this is true of all agents, but this has been my experience. At this point, I'm tempted to put my 20% down payment toward a long term lease.
By Larry Lichtman,  Tue Sep 6 2011, 12:01
Great Tips. Thanks Tara.

All the best,
Larry Lichtman
REALTOR, Property Manager
Your Real estate Resource For Life
Cell (267) 254-7994
LarrySellsRealEstate@gmail.com
By Justin Ruzicka,  Tue Sep 6 2011, 12:12
Tara,

Great tips, Builders are offering the Broker's incentives in my neighborhood and are selling homes 115% over comparables!!! It works. Here is a blog i wrote about Why NOW is the best time to sell for TOP Dollar, for home owners who are on the fence. http://wp.me/p1MLJl-5p

thanks again.
By John Crowe,  Tue Sep 6 2011, 13:03
Not sure about the last point. While I like the selling agent bonus (more money), it doesn't affect what my buyer clients buy or how I counsel them. In fact, I'm more likely to stay away from the bonus property if all things are equal to avoid the notion of impropriety.
By Miriam Rosa,  Tue Sep 6 2011, 13:45
Best incentive for both buyer and seller is to 'PRICE THE HOME RIGHT'.
By Linda Sloss,  Tue Sep 6 2011, 14:42
I don't know how it works in Dolores' area, but here in IL the agent represents the broker, and all money, gifts, etc go to the broker, to be split according to office policy. If the broker chooses to let the agent keep most or all of the incentive, that's fine. But don't expect the extra money to be all agent. We kind of joke that even the Starbucks card given out at a Brokers Open Houses could be claimed by the brokers of the agents winning them. Doesn't happen, but it could!
By Adrian Chu,  Tue Sep 6 2011, 15:54
Great suggestions.
By Henryscott,  Tue Sep 6 2011, 20:52
Thanks for the great post !

Current information suggests that untold numbers of species remain to be discovered. Is this to say that all environmentally sensitive projects should be halted to protect these unknown denizens? You may be referring to the Tellico Dam/Snail Darter problem eventually settled by relocating (successfully) the fish. The Endangered Species Act was written to protect such glories of nature as the wolf, the eagle and other treasures. It was not meant to be a tool of extremists with wholly different motives who choose to apply this act for meanly obstructive means. Put your glasses on.
By Doris Robinson,  Tue Sep 6 2011, 21:17
I agree great suggestion
By Don Maclary - ABR* (757) 216-9501,  Wed Sep 7 2011, 07:09
If you can afford to offer a bonus you can afford to drop the price by the same amount. Sellers that price right sell faster.
By Blumtn9210,  Wed Sep 7 2011, 08:54
Not really happy with real estate agents at the moment. Sold a house in Boulder, Colorado, and agent earned $76,000 for doing nothing. No MLS listing, flyer, open house, etc. Listing agent resides in another county and is a close friend of the estate's executor. As a co-owner I showed another real estate agent the house when he came by. House sold within 11 days by word-of-mouth. Other countries have much lower agent commissions and I don't see the need for such high commissions in the US. Don't try to earn an annual wage with each transaction. Straight percentages suck. Instead of telling sellers what they can do--I'll be a seller here shortly--lower your commissions. (For the record, I believe in rewarding hard work and do so.) So, in short, forget all the gimmicks--as stated in another post--and offer good value for the entire transaction.
By Maurince Pierre (SFR),  Wed Sep 7 2011, 10:03
Receiving incentives are always are good thing.
By Leticia Hixson,  Thu Sep 8 2011, 12:08
Great info!
By Rose Locicero,  Sun Sep 11 2011, 02:13
Excellent tips Tara!
By Braeloch Waterfront Living.com,  Mon Sep 12 2011, 06:59
Dear Trulia:

I know this is primarily a "Brokers" blog of comments, but I'd like to know if a FSBO Seller has the right to offer a financial incentive to friends, family and neighbors (non-brokers) if they bring us a Buyer?

Pete
By JKR,  Mon Sep 12 2011, 10:32
We have great location, great price, right agent, and no sale. We bought before the bubble and now we are trying to sell after it. Offering incentives can be a hard pill to swallow. I guess what you do is based on how much you really want to sell your house.
By Mayling Chung,  Tue Sep 13 2011, 04:43
Tailor the incentive to the buyer. 3% closing cost assistance to a buyer getting financing, can make a deal, especially if the buyer has very limited cash reserves. To a cash buyer taking the 3% off the price works. And yes, the property has to be priced right.
By Lauren Schenke,  Tue Sep 13 2011, 15:53
I agree - it's all about price!! With the right price, you don't need to turn to incentives!
By Stephen G Gardner, Jr,  Wed Sep 14 2011, 06:13
Great article and tips.. I agree the broker incentive helps but the paying down points on a the mortgage for a buyer is a great idea. That could save a new owner thousands in the future.
By Home Selling Consultant,  Wed Sep 14 2011, 07:07
I agree with a lot of you posters about price & condition is what sells the home the fastest. I write about it on my blog.

I also agree that if a buyer see's that the seller is offering to pay closing costs, that will draw them in as well. But keep in mind that some lenders will only allow seller to contribute up to 3%. (I know a lot of you already know that)
By Kim Boulter - Healthy Realty-(843) 640-7799,  Sun Sep 18 2011, 18:58
I like these ideas. Healthy Realty in Charleston SC also gives our buyers a $200 gift card at closing for them to spend in their new home in any way they wish. Our buyers love it!
By Megan Eister,  Mon Sep 19 2011, 10:32
Selling the home with a warranty helps, too!
By Manish Modi,  Thu Sep 22 2011, 13:51
Well Location can't be changed but price and condition can ! I mean when you price a property with condition and location in mind you can't go wrong. Closing cost credit - Seller assist is always a winner...!!
By Robert Schult,  Sat Sep 24 2011, 06:43
Incentives can work, but so far the best incentive I have seen is a home priced correctly.
By Kathy Weber (951) 551-7587,  Sun Sep 25 2011, 09:54
Great info! I agree....the best incentive is price!
By Kim Boulter - Healthy Realty-(843) 640-7799,  Wed Sep 28 2011, 22:04
Like the idea of an interest rate buy down...show the numbers to your buyer and they will be able to afford a more expensive home with the interest rate buy down , as opposed to sticking with homes in their supposed price range, paying the full interest rate.
By Kim Boulter - Healthy Realty-(843) 640-7799,  Wed Sep 28 2011, 22:06
One local investor/flipper I know offers a 42" flat panel TV or a $500 furniture credit to buyers with an acceptable offer. Keeping money in buyers' pockets, when they would have had to buy those things anyway, is a major PLUS!
I just started using a larger commission rate for buyers agents. The thought is to signal that the sellers are ready to sell and any agent that doesn't see it that way is missing the boat. You have an obligation to your buyer to make sure they don't miss out on an opportunity. I have a listing where there are 290 houses w/4 bedrooms within 4 mile radius, it's my job to make it stand out. You agents that are offended just might take a look at it from a different stand point and stop thinking of only yourself, you can give it back to your buyer toward their closing cost and come out a hero. Just a thought
By Stacy Jenkins,  Thu Dec 29 2011, 19:16
Sorry that Mr.Dylank is uphappy with the way he was treated in his transaction. Just like any other professional group, whether it be doctors, lawyers or candle makers, there are unethical people in all industries. I couldn't tell you the number of times that I and other agents in our office have wrapped pipes in winter, cleaned the interior of a house, given luncheons at our expense and gvien away bonuses by builders just to make our clients happy. We, if we are ethical, are happy to do so in order to follow the letter of our ethical code by putting our clients first without concerning ourselves with our own compensation. Flexible sellers make our lives and the selling experience so rewarding and any advantage we can give to our sellers is to everyone's advantage. Another point I would like to make is that there is a real liability issue when it comes to doing things for an absent seller. If something you do is not done right , the seller can take legal recourse and we can be sued. Agents should explain there there are things we are not able to do for them and explain why. I no longer wrap pipes or hire lawn people because of the liability issue. I give my sellers a list of several providers whom they can use or not use, but the decision is up to them. I know my comments are not what you probalby wanted to hear but it is the truth in most areas of the country. Bottom line is that some buyers and sellers are not happy, as we say in Texas, if you hung them with a new rope.
By Ying,  Fri Dec 30 2011, 00:56
For 6 years I've been looking to buy a home.the prices are ridiculously high. Even the trash homes are over priced. Now my decision to purchase a 3-4/5000sq ft. home for well under 500k is extremely appealing. compared to under 2000sq ft home with 7000-10000 property tax. is another incentive to buy out of state.N.Y and esp.LI are for the filthy rich and the unscrupulous. I have 5 years to retire and paying for house in cash, for many reasons. #1 NO MORTGAGE COMP. NO BIG OVER HEAD. "TEXAS IS MY FUTURE"
By Robert Zorechak, GRI, ABR, e-PRO,  Sat Dec 31 2011, 12:15
I was never a fan of confusing buyers with all kinds of incentives. I think the more basic you keep it, the better off you will be. Lower the price!
By Gwen Janicki,  Mon Jan 2 2012, 04:29
Great post, Tara. In addition to the seller helping with closing costs, particularly for first time home buyers, the seller can also offer to pay the difference between 3.5 and 5.0% down on a FHA loan in the form of a seller credit. This will eliminate one of the two FHA mortgage insurance premiums and reduce the buyer's monthly payment.
By Patti Chapman,  Wed Jan 4 2012, 18:52
Price overcomes all ojbections if the seller has enough equity in the home or can afford to lower enough to stay competitive. I agree with keeping it simple!

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