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By Tara-Nicholle Nelson | Broker in San Francisco, CA

5 Things You Didn’t Know Could Get Your Home Sold (and Why Buyers Should Think Twice Before Biting!)

We all know buyers care about beds, baths, square feet and location, location, location.  But inside the minds of American homebuyers lurk a handful of surprising housing-related hot buttons which inspire offers and get homes sold.

As you’ll see, these hot buttons largely play on homebuyers’ fantasies about how their life will be different/better/perfect if they buy a particular home, and on the neuropsychology underlying how buyers experience light and space.  But if you’re a buyer, beware: the things you think will make you happy may not have the effect you think. 

1.       Your Neighborhood Trader Joe’s.  Or Costco, or other outpost for daily living supplies that tends to have a rabid following. On a recent HuffingtonPost article about the Trader Joe’s grocery chain, one visitor left a comment to the effect that they selected their home largely based on its proximity to a Trader Joe’s!  And buyer’s brokers will tell you - homebuyers’ eyes light up and they pay a much closer look to homes near Whole Foods, a local favorite coffeehouse or farmer’s market. 

This specific location factor vividly colors in a buyer’s mental image of strolling a block or two over to do something they already like - or need - to do very much, and very frequently. So, if your home is near one of these favored local haunts, ask your agent to call it out - by name - in your home's marketing flyers or listing description, if there's room.

2.       Staging Your Patio/Deck/Backyard/Front Porch. Homebuyers see the bistro set you have set up on your bedroom balcony and envision rolling out of bed to a Sunday morning brunch as they leisurely peruse the New York Times.  It’s a fantasy, after all, so there’s no need to fill in all the details, like who’s preparing that brunch (not to mention who’s squeezing the fresh grapefruit juice)! 

They see the picnic table on the deck and think only of the Labor Day barbecues, and not at all of the fact that they struggle to even light a grill.

Many buyers - especially those who have always lived in apartments with little or no outside space - are enamored with the idea of being able to spend time and entertain outdoors, so if you’re a seller with a home that has any outdoor space, it behooves you to stage it with little furniture vignettes that show the space off to its best advantage.

But buyers, beware:  studies show that indoor spaces have a much greater impact on a homeowners’ happiness than outdoor spaces, so don’t let the gorgeous English garden sway you into thinking you’ll be sublimely happy in a home where the interior doesn’t do much for you.

3.       Tossing the Curtains.  Some sellers think they need to install plantation shutters or at least tszuj up their played-out old wicker blinds or other window coverings. Then, cash flow dries up and this is the home staging to-do item that gets tossed off the list. Alison Whitelaw, architect and vice president of the Academy of Neuroscience for Architecture says, "light and color have a definite impact on people's emotional response."  Home features that max out the amount of full-spectrum light to which a person is exposed - like sunlight or special bulbs and lamps that seek to mimic natural light - have been proven to actually cause people in the home to feel better - even happier.

So, ditch your curtains.  Unless you're prepared to invest in new window coverings, it might be preferable to simply toss your blinds and curtains altogether. It might be tough to get full privacy while you're still living in the home, but the buyers who see your house will rate it as lighter, brighter, more spacious and simply better than they would have, with the rooms darkened or even the curtains opened, but still on the rod. 

Buyers - take note.  If you find a house dark or dreary, have someone in your house hunting group open the window coverings as much as possible. You might be able to just get rid of them and automatically get the natural light you crave.

4.       Shelves, nooks and crannies.  Many an apartment dweller decides to buy a home because they are literally busting at the seams. Many are orderly people living disorderly lives because they have a big-time shortage of storage space, and the space they do have lacks structure and order. 

Built-in shelves, drawers, closet organizers, nooks and niches all give prospective buyers hope that there's an organized, sophisticated life in their near future if they buy your home - a future in which there's a place for everything, and everything lives in its place.  If you have these, highlight them; if you have funky-shaped niches or nooks and are looking for something smart to do with them before you put your home up for sale, consider installing inexpensive (but attractive) shelving.

And buyers, if a home you otherwise love is short on closets or storage, hit up IKEA or California Closets for some quick-and-easy storage, or talk with a handyperson about building some in.  It can be much less expensive than you might think.

5.       How close your neighborhood stores are to the street.  Studies show that homes with high WalkScores are worth more in the eyes of homebuyers - and they sell for more, too.  Many sellers say their home is "steps from" this or that amenity or shopping district, totally ignoring the fact that the big box stores are eons away from the street, with massive parking lots lying between a pedestrian and their entrances.

The cute, stroll-ey, neighborhood shopping districts that buyers fall in love with are the ones in which the stores' entry doors are right near the sidewalks - parking, if any, is on the street or behind the store.  If your home is located near one of these types of shopping districts - which are often named - make sure that is highlighted in your home's marketing materials.

And buyers - if you're a sucker for this sort of thing, there's certainly no quick fix to make the stores that ARE near your dream home closer to the street or more "strollable."  Just keep in mind that even the stroll-ey-ist of districts would love for you to drive over and adopt it as your neighborhood - for an afternoon.

Psst - you should follow Trulia and Tara on Facebook, too!

Comments

By Odette Godin,  Thu Sep 9 2010, 05:08
Great points. Never thought of staging the patio...I'm going to make some recommendations to a few of my sellers. Thanks
By Mr. Mdis,  Thu Sep 9 2010, 05:20
But didn't they just say that staging the patio is bogus? It seems dishonest.
By Allegra Dioguardi,  Thu Sep 9 2010, 05:21
Tara, I have been merchandising homes for sale for over 28 years and you "get it"! Thank you for a great article. I teach a home staging teleseminar course and these are some of the points I teach. It all seems so simply and no big deal but when you put all of these facts together, (plus a few more) you get a house that is SOLD when others are not. It is all about being able to visualize living in a space. Home Staging is not about depersonalizing and neutralizing, it is about "love at first sight".
By Voices Member,  Thu Sep 9 2010, 05:21
I really like the point about talking about Trader Joe's, Whole Foods and other saving popular shopping attractions. I am going to talk this up on a few of my listings! Great post.
By Ruby Facinelli,  Thu Sep 9 2010, 05:33
I agree. people expect to see upgradet in the kitchen, bathroom and closets...
By Sonja Lovas,  Thu Sep 9 2010, 05:41
I would be one of those buyers who want to live near the stores. After living in the country where everything is 20 - 30 minutes away, our next move will be next door to Whole Foods!
By Jan Kleponis,  Thu Sep 9 2010, 05:42
It is easy and cheap to organize closets,pantry and kitchen cabinets. Ask yourself, "Do I really want this in my new house?". If not get rid of it now before you have to pay to move or store it.
By Lisa Manley-Jeffers,  Thu Sep 9 2010, 06:11
So many sellers don't 'get' the idea of how much light affects the homes appeal-love the idea of just getting rid of those old curtains. Also, just a bit of staging in a vacant home can instantly convey how the space can be used and give the buyer a sense of their future 'lifestyle' in that home.
By Cshay,  Thu Sep 9 2010, 06:27
I make a habit of going to open houses. Great article! And I liked the cautions from a buyers standpoint too.
By Michele Brigandi,  Thu Sep 9 2010, 06:41
Good Ideas! I've always tell sellers to stage vacant homes, the harder point to convey is De-clutter Just like getting rid of old curtains many sellers need to pack up personal possessions on display to open up the home with space and light!
By Doug Francis,  Thu Sep 9 2010, 07:02
This is too funny! On a recent listing in Vienna, VA, I staged a small deck that had been built off of the kitchen with a little cafe table, coffee cups, croissants, a book... and it was a great photo in the online listing! Total fantasy but it created a scene that showed the potential of an otherwise boring little deck. Yes, the home sold!
By Rachel Cheeney,  Thu Sep 9 2010, 07:04
Right on, Tara about the window coverings! When I show homes, I always make a bee-line to the windows to let in the daylight (and check out condition). Don't let buyers size-up the space at the doorway....give them a reason and opportunity to come into the room! This important point is directly related to furniture arrangement and traffic pattern. I always emphasize to my sellers...... light and bright - not closed-off. Bring the outdoors in (whenever possible, unless its an eyesore), and keep furnishings out of the way so buyers can fully appreciate the view (and inspect the windows).
By Fuzzy Pickles,  Thu Sep 9 2010, 07:10
I'm selling my home now - my agent says to cover a window that faces traffic - duh. they open the curtains and they will see it - is it better to just leave the curtains off and see the sun and beautiful neighborhood ?
By Fuzzy Pickles,  Thu Sep 9 2010, 07:10
I'm selling my home now - my agent says to cover a window that faces traffic - duh. they open the curtains and they will see it anyway - is it better to just leave the curtains off and see the sun and beautiful neighborhood ?
By Rachel Cheeney,  Thu Sep 9 2010, 07:18
Hey Fuzzy,
In my opinion........ "if you can't fix it, feature it".
Buyers choosing to look INSIDE your property already recognize its proximity to the road, and if it were a deal-breaker, they wouldn't make the appointment. I say - keep the curtains in the OPEN position.
By Sneech703,  Thu Sep 9 2010, 07:19
These are all very good points. The one reason I continue to stay in my home is the fact that I have 3 Target stores within a 7 mile radius of my home. How could I ever move away from that?!
By David Cool,  Thu Sep 9 2010, 07:23
Great post! A lot to do for my listings! Thanks!
By Jesse Slade Jr,  Thu Sep 9 2010, 07:41
Great comments on both sides. I'm selling and buying. thanks for the advice.
By Eddie Collazo,  Thu Sep 9 2010, 07:45
Great article.. I will forward it to my clients.
By Mefuller,  Thu Sep 9 2010, 08:14
hi- goods ideas-
i am selling a home in fort mill,sc( charlotte) with large,attached offices-thus, eliminating rent for business-
a separate entry etc.---this should be a feature emphasized/ featured too !
mel f.
By Dineshs,  Thu Sep 9 2010, 08:25
Great article. When I put my house for lease, I dint think of these thinks like proximity to the stores. It took 3 months to lease. But it is a long term lease and tenant is taking good care of the property, so that's fine
By Aaron Schreiner,  Thu Sep 9 2010, 08:41
Highlighting built-in shelves is a great idea. I've always considered it a great bonus.
By Ardell Dellaloggia,  Thu Sep 9 2010, 08:55
Kirkland WA has a downtown area as you describe in Item 5, and it is called "pedestrian friendly". The zoning for the Downtown area requires every business (except a bank and a few other exceptions) to have retail space for 30 feet back from the glass, to keep it a "pedestrian friendly" downtown. You will see a few exceptions, but only if they are grandfathered, and were there prior to the zoning requirement.
By Michael Cordray,  Thu Sep 9 2010, 09:07
Some of these ideas are great however, some are unworkable. You can't move your house closer to a "Whole Foods" or to a walking neighborhood so those ideas aren't really that relevant. unless they are something that you can capitalize on because of your location and have failed to acknowledge.
By Linda Lorenzo - (214) 578-3131,  Thu Sep 9 2010, 09:16
Thanks for some great suggestions.
Michelle I never use the word de-clutter, I call it pre-pack - works everytime!!
By Debra Rosser,  Thu Sep 9 2010, 09:24
This article is a great example of what an experienced Stager can bring to the table. Good Staging is not plain and boring but sparks the imagination in creative ways. I love how you made that point. There is pyschology to selling and finding an expert at merchandising your home is money well spent. Great article.
By SusiQ,  Thu Sep 9 2010, 09:26
Could I have peoples' opinions on replacing windows in my home before selling? It would be a VERY expensive proposition in a 3500 sq. ft. home. The windows are traditional double-hung windows and many are very difficult to open (some seem impossible to open!). I also have 3 large bay windows that are not meant to open - could I just leave these in place ($$$!)? Will buyers actually check out the window functionality?
Thanks for any input.
By SusiQ,  Thu Sep 9 2010, 09:28
p.s. My home is a garrison colonial style
By Mark Pike,  Thu Sep 9 2010, 09:29
Great Post..................wonderful suggestions!
By Susan Kitchin,  Thu Sep 9 2010, 09:37
Linda, I like "pre-pack" , as opposed to "de-clutter"! Give people the idea that if they sell quickly, they're going to have to get packed anyway, might as well get a jump on it! And for those who take offense easily, pre-pack sounds less 'judgemental' than de-clutter. ;o)
By Franjipan,  Thu Sep 9 2010, 10:18
When I sold my big house up north five years ago, I did exactly what you wrote about. I also included a leaflet pointing out all the places of interest, houses of worship, bus and train schedules etc. Also, PHOTOS of my home and yard or garden at different seasons of the year. I also had refreshments available.
By Wayne Lubin,  Thu Sep 9 2010, 10:24
That was a well written article, particularly about some aspects of 'staging' that have yet to be considered by some sellers. Thank you!
By Janice & Indy Ruiz,  Thu Sep 9 2010, 10:37
A little staging goes a long way in a vacant home. Few greens, colorful cookbook propped open, pretty dish towels, nice clock and the kitchen instantly warms up without having to bring in furniture. Same with living room with fireplace, painting above, greens and classic vase, fresh logs or candles in the fireplace, colorful pillows stacked in front. Just enough to evoke a feeling instead of a stark white vacant room.
By Priscilla & Jim Shacklett,  Thu Sep 9 2010, 10:40
Some older homes have hardwood floors underneath the carpet. I like to have sellers remove the carpet and expose the hardwood floors, especially in the living areas. Telling a buyer that there are hardwood floors under the carpet doesn't have the same effect as having a buyer walk in the door, wowed by the shiny, rich hardwoods!
By Tara-Nicholle Nelson,  Thu Sep 9 2010, 13:03
Hey, guys - thanks for the comments and feedback:
@Linda Lorenzo - "pre-pack" is a fabulous visual cue for sellers who need to take their de-clutter to the nth level!
@Ardell - awesome.
@All - would be nice to hear what those shop-py, stroll-ey neighborhoods are in your neck of the woods.
@Priscilla and Jim - When I was actively selling real estate, before I joined Trulia, I literally had a listing where I personally ripped up a whole ground floor's worth of RED carpet before listing a home, because I just couldn't stand that the floors were hidden.
@ All - These seller tips are less about trying to deceive or force something to exist that doesn't than about highlighting assets your home has that you might have been unaware were such strong selling points for buyers.

Thanks!
By Tama Traberman,  Thu Sep 9 2010, 13:07
Hi, Tara,

Is this a post you borrowed from Michael Saunders & Company's blog, or did they borrow it from you?

Whatever....

I think the suggestions that agents feature and stage the deck and patio areas are right on....as is the idea of taking photos of the cute, strolley stores on Main Street and the local farmers' market stands....and I'm off to take the pictures as soon as I post this...I'll upload them tomorrow.

Tama Traberman, SFR, CDPE
Clinton, NJ 08809
By Tara-Nicholle Nelson,  Thu Sep 9 2010, 13:19
@Tama - Everything on this blog is original content written by yours truly. Agents are welcome to republish articles, with appropriate permission and links, and can request permission and get guidelines by dropping me a note, email: tnelson@trulia.com or using the Ask Tara form on this blog.

Glad you enjoyed!
By Emily Schwab,  Thu Sep 9 2010, 13:52
@ Tara - thanks for sharing ... we tell our sellers early and often "you decorate a home to live in it ... you stage a house to sell it" ... your tips & tricks are right on ... especially the outdoor patios ... by staging it creates additional outdoor living spaces ... keep the blog going ... good job !
By Jackie Delong,  Thu Sep 9 2010, 15:02
All of the comments on selling the home make total sense. One of our greatest assets in our house is the deck off of the mater bedroom that is in full bloom and the deck in the back yard with the furniture and plants etc.
We do not just live in the house, we live on all of the spaces and it is so important to highlight your ammenities if you want a successful showing . Stage, stage, stage. Someone will come knocking on your door and want to purchase your home because they love the whole package.
By Kevin Kuybus, South Denver Local,  Thu Sep 9 2010, 15:41
Good read! I wish I had a Trader Joe's near us in Highlands Ranch CO. We had one in Lynnwood Washington and it was a nice addition to the area of stores. I recently toured about 30 homes in Castle Rock and Aurora the ones that stood out to my clients where the light and bright ones. I do feel a light staging makes a difference and staging the out- doors is awesome. Here in Colorado we live outdoors so I think this is a must to add attention to your nice outdoor space how ever little it is. Also the Storage is a big factor for my buyer and when they see it they ooo and awe.Thanks for the attention.
By Debbie Nicoll,  Thu Sep 9 2010, 18:27
Great post! Very interesting perspective for sellers to consider.
By Azlyn Beck, Realtor,  Thu Sep 9 2010, 19:36
Good Stuff!
By Cindy Bryant-Home Stager-Houston,  Thu Sep 9 2010, 22:20
This is so true, I look for my favorite stores when I go to new places, and I know my clients pick locations close to not only work or schools, but for their favorite stores as well. Whole Foods is popular, but we only have 5 of them for 5.7 million people. Starbucks however, are everywhere.

And yes staging patios, are always important, balconies too! Some of the smallest patios I've seen have had the greatest potential and impact, you can be quite creative in a small space.
By April Neuhaus EPRO,  Fri Sep 10 2010, 08:23
A seller couple I have are incredibly organized and the pantry has received multiple commendations!
The words 'clutter' and 'chaos' always seem to go hand in hand though in some homes. :)
By Victor Lozada,  Fri Sep 10 2010, 15:43
Excellent reminders for all. This can all be summarized two points. 1. Sellers should maximize and highlight all the good things and potential uses of their home. 2. Buyers should not be swayed by a feature unless it will benefit their actual lifestyle (i.e. great deck for BBQs, but they never BBQ)
By Kirsten Wallace, J.D.,  Fri Sep 10 2010, 19:59
Great post. I always like to sell the "lifestyle" of the home or lot, and focus on the amenities nearby, recreational activities, schools, cultural activities, parks, shopping, eateries, etc. People may never go do those things, but it's the "dream" that sells them. And what for some sells the home, may not for others....so highlight all the aspects of the lifestyle. Victor, above, says the BBQ may not sway the potential homebuyer, but something else might. So don't overlook anything when marketing that "lifestyle."
By Nancy Frantz email contact:NFrantz@aol.com,  Sun Sep 12 2010, 20:58
Great post, great suggestions...thanks!
By Jesse Madison 949-306-8416,  Wed Sep 15 2010, 12:00
Excellent post- The patio areas can really make a difference if they are staged just right! Thanks for sharing.
By Mark Fleysher, MBA, Broker, REALTOR,  Wed Sep 15 2010, 22:32
Great article!
By Karla Wagner #1 Realtor John L. Scott LTP,  Thu Sep 16 2010, 14:47
Great ideas--very helpful. I believe opening up curtains and blinds are so important, especially up here in the Northwest!
By Larry Tollen,  Fri Sep 17 2010, 11:30
WAll of these are excelletn points and Sellers should be paying attention.
By Dave Janis (303) 442-5001,  Fri Sep 17 2010, 18:50
Fantastic post. Thank you!
By Agnes Tabor, Naples,Homes, Beach Specialist,  Sat Sep 18 2010, 12:26
SusieQ, Changing windows is a large expenditure these are monies that you will not easily recoup when you sell. Any buyer should have a home inspection with the outcome being a contengency in the contract where the seller would either pay to have repairs done prior to close of give a cash credit to buyer at closing. These are points of negotiation. When working with buyers it would be my suggestion to have sellers make any repairs. A basic inspection will absolutely check to be sure all windows that move in any direction will do so unincombered. So don't change them unless your budget allows but fix what ever the inspection demands.
By Agnes Tabor, Naples,Homes, Beach Specialist,  Sat Sep 18 2010, 12:27
Tara, Great post.
By Agnes Tabor, Naples,Homes, Beach Specialist,  Sat Sep 18 2010, 12:35
Doug, Proves that it is the little things that count. Great Idea you changed the flat surface of the deck to a focal point. congratulations onthe sale.
By Agnes Tabor, Naples,Homes, Beach Specialist,  Sat Sep 18 2010, 12:40
Linda, Love the word "pre-pack" this phrase could also help the seller to look at their property as a commodity for sale not as their home. It should make it easier for them to set selling standards and move on.
By Agnes Tabor, Naples,Homes, Beach Specialist,  Sat Sep 18 2010, 12:43
To everyone who commented on the curtains and light I am in total agreement. Whenever I do an open house all the curtains or any window coverings are immediately drawn out of the way. As some have said, the buyers already know what the views are so open up and find the positives in each view.
By Agnes Tabor, Naples,Homes, Beach Specialist,  Sat Sep 18 2010, 12:46
Kirsten, You are right, lifestyle is different for everyone, do your homework and desplay your homes with all the amenities it holds.
By Helen Oliveri,  Sun Sep 19 2010, 12:40
These are terrific points!
By Judi Monday, CRS (520) 241-7780,  Sun Sep 26 2010, 15:16
This is a great post with very worthwhile suggestions.
By Rose Robinson,  Fri Oct 22 2010, 06:12
Thank you Tara for a great article. I plan to pass this along to some of my sellers as well as the agents in the office. Keep'em coming!
By Teddy Sonner,  Sun Jan 23 2011, 12:47
These are great points. Getting stuff for the outside is a great idea. Seems a way to differentiate staging from others.
By Kathryn Scheller,  Thu Feb 24 2011, 04:55
Great information. Its good to have as much information like this as possible to help our sellers in this market and any market really...I will add this to my routine information I send out to my clients thank you!
By Susana Field, Rangely Real Estate Gal,  Thu Feb 24 2011, 09:41
Last summer, one of the homes I showed had a beautifully decorated porch off the Master bedroom. We both lingered there, fantasizing the hours one could spend there reading and relaxing. A few months later I took another buyer to view the home, but at that point the sellers had moved and left the home vacant. As an empty home with an empty porch, the home held none of the magic I'd experienced before. It actually felt like a small death, leaving just the shell of a former self.

Your Exclusive Buyer Agent in Steamboat Springs Colorado
http://www.SteamboatGal.com
By Sandra Caracappa Duffy,  Fri Feb 25 2011, 05:52
As a stager, I realize the impact that staging a home to "Appeal to Buyers" can have on the sale of a property. This article highlights some good ideas to the "Lifestyle" offered when thinking of this property as your "New Home". As a realtor listing a property for sale, it is crutial to set your property apart and above the competition by highlighting its best assets. Thanks for Sharing!
By Jan Milstead,  Fri Feb 25 2011, 06:24
Very well written -
By Maggie,  Thu Jun 9 2011, 07:13
To pre-pack or not to pre-pack....that is the question.

If the "stuff" is hiding away for months while your home is on the market....do you really need all that "stuff "???

Have a couple of yard sales.
By Dec2sell,  Thu Jun 9 2011, 07:48
Buyers are like moths - they go to the light. Buyers want it and they will pay for it. Washing the windows will brighten the property by almost 30%. Great tips. Thank you for sharing.
By Kay Baker,  Thu Jun 9 2011, 08:31
Great post with some very simple and easy points. The curtains comment it right on.
By Mary Bryson,  Thu Jun 9 2011, 17:18
Even better than making a bee-line to open all the curtains, when you call to schedule a showing appt. ask the sellers to turn on all the lights and open all the curtains/drapes/blinds. That way it is ready the moment you walk in. If it's a vacant listing, call the listing agent and ask them to do it or go over a little ahead of your buyers (if possible) and take care of it yourself.
By Deborah Griffin,  Thu Jun 9 2011, 17:37
Great post, make it a home any buyer would love to buy.
Staging outdoor areas is very common in our beach neighborhoods, but would be great on any home!
By Cindy Kidd,  Tue Oct 18 2011, 18:57
These are excellent suggestions. I think the key is in the staging. I've let a few seller get away with not staging lately and their homes are still lingering on the market. Thanks for reminding me why my listings aren't selling as quickly as they once did.
By Murphy-Sander Team,  Tue Jan 10 2012, 04:59
Great article! I don't think we can overestimate the effects of staging a home... vacant or not. In this instant gratification world we live in, people are looking for move-in ready spaces!!! And convenience is also key. People want to be able to pull into their garages and not drive again until they have to. The idea of being able to walk to shops, restaurants and walking trails is ideal! Thanks for highlighting some of these facts and helping us all to realize the potential of location, location, location. This can be a property's most valued asset : )

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