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Pete Flint’s Blog

A blog from Trulia's CEO and co-founder
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Did we just pass the tipping point in online real estate?

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tipping-point

When we started Trulia back in 2005, we had two big ideas that we thought could make Trulia into a successful business:

  • The online real estate experience sucked and someone needed to fix it.
  • Real estate advertisers wasted billions advertising offline that would be much better spent online.

For Trulia watchers, you know that we spend a lot of time and energy working to improve the online real estate experience and empower people with information and transparency. Over the last few years, the website experience has improved dramatically. However, we think that we’re  just at the very early stages of where we want the site to be and we will be adding in lots of improvements over the coming months and years. More great things to come.

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When it comes to changes in advertising spend, there have been a couple of recent events that make me feel that we just passed the tipping point in moving a large portion of the advertising spend to more effective online media. Firstly, we’ve tracked dramatic changes in the real estate advertising shifts from offline classified ad spend to online. We all knew this was happening, as consumers went to sites like Trulia, but it is happening at a faster rate due to the recession. This past summer, the LA Times canceled its Sunday Real Estate section and now the prospect of the elimination of the offline edition of a major print newspaper like the Seattle PI announced two weeks ago, will accelerate and permanently change how real estate is marketed. There will certainly be less physical newspapers in a few years time to advertise in!

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The second big event announced that was announced last week was that Century 21 was stopping their TV ads in favor of online ads. Beverly Thorne, senior VP-marketing, Century 21, said in years past the company has spent up to half of its advertising budget on creative for TV, but a majority of that money will be redirected to its online efforts in 2009. She said the ability to target a consumer interested in making a purchase in the near term using an assortment of tactics has a lot of appeal. While others (including Century 21) have moved budgets to online channels steadily over the last few years, the public change announcement of their shift in strategy surely marks a fundamental change in our Industry. During 2008 we have quickly scaled to more than 100 large corporate advertising clients, mostly prominent broker and franchisor organizations, many of whom were just learning the basics of listing syndication in 2007. More than 80% of consumers searching the web for real estate information and millions and millions of visitors to sites like Trulia.com every month. With a range of cost effective real estate marketing solutions we think that one of our big ideas is very quickly becoming true.

While there are not that many bright spots in the economy right now these fundamental changes in how the real estate industry manages and markets their services, will serve its franchisors, brokers, agents and their customers extremely well as the market starts to recover.

Comments

By Dunes,  Mon Jan 19 2009, 16:07
Pete, Couldn't be more happy for what looks to be a promising future for Trulia and your being able to see an idea become successful.....

I was wondering since these things are happening and Trulia is obviously growing, maybe you could consider giving Frances and Emily a pay raise. Emily is the perfect moderator and her people skills have contributed to Trulia in so many ways. It's for this reason that I think you ought to kick a little of that success $ her direction. You will not be able to find anyone better so why risk losing her over a few thousand dollars?

Frances writes these really interesting blogs I like to read and is also very good at her job, so let's loosen up the old wallet a bit. I don't want to wake up one morning to find I won't be able to read her blogs because she remained underpaid!!!!

Maybe a little bigger Christmas bonus wouldn't hurt, but mostly you should just pay them more $$$ IMHO.

Wishing you and Trulia the best, Dunes
By Karen Wenzel, e-PRO,  Mon Jan 19 2009, 17:30
Yes, I too am witnessing the demise of advertising in "dead-tree papers". Here in the Milwaukee area several BIG NAME Real Estate Companies no longer have their full page ads in the Sunday Journal Sentinel.
I have been focusing alot of my attention to gaining knowledge of on-line Real Estate resources.
I'm a huge fan of Trulia, and looking forward to hearing about your advances. I recommend that all agents consider joining Trulia PRO- to support your site.

Have a great 2009
By Norm,  Tue Jan 20 2009, 05:04
Newspapers are the media of the past. When the NYTimes is going broke, then you know the end is near.
By Pete L.,  Tue Jan 20 2009, 05:25
Yes, Norm, even the well-respected NY Times has become the NY Hard Times -- Mexican multibillionaire Carlos Slim floated them an additional $250 million, which they claim will be used to refinance some of their higher-interest existing debt. Smacks of using one's MasterCard to pay their Visa, doesn't it?
The reign of the "dead tree" media (I DO like that term, Karen -- thanks) is over, and only the ones who make an orderly shift to an online presence will survive.
Countless agents have told me that they only continue print advertising "to satisfy the seller" -- well, isn't that a disservice to both? Spending the agent's money that could be put to better use elsewhere, and using a medium that isn't going to do the seller any good. STOP! It's time for us to begin EDUCATING the sellers as to where the buyers are coming from, and let's use ALL of our resources most effectively.
By Dunes,  Tue Jan 20 2009, 14:37
Mr. Pete Flint, Have you had a chance to give those pay raises yet? Just checking as I am very concerned that the above mentioned employees of Trulia are able to remain to do the excellent service they preform for Trulia.
Perhaps you would just consider giving them a couple thousand shares of Trulia if money is tight?

Thank-you for your time, Dunes
By Emily of Trulia,  Tue Jan 20 2009, 15:11
Thanks so much for the flattery Dunes, and your concern about our salaries is very nice. Don't give Pete too hard of a time though - I think most of us here at Trulia are compensated quite generously. =)
By Pete Flint,  Tue Jan 20 2009, 21:20
@ Dunes, I agree, Frances and Emily are great employees - I'll be sure they get the recognition they deserve :-)

@ Karen, Norm and Pete L. Thanks for your comments, we're living in fascinating times. Fun and interesting to watch.
By Jodi Tussing,  Wed Feb 4 2009, 04:42
Excellent piece! We have known this day was coming since the conception of Trulia. I remember the Corcoran Company I think it was 2006 pulled all print ads, and we were talking to our agents saying, we are goint to do this too... eventually. We thought we would be lynched at the time. Now the agents don't care, the customers haven't cared for a long time, even our builders don't care about print advertising on any level. Good Post!

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