Pebble Singha(CDPE, Realtor)
Director Of Short Sales Division Keller Williams Realty
I want to share my horrific experience with NationStar mortgage. Nationstar
decided to foreclose on my clients on the 17th. I am and will blog
about Nationstar now. They just absolutely refused to help the homeowners, giving me in
writing that this investor would rather foreclose than workout a
solution.Folks in todays economy a bank refuses to work with a qualified homeowner who had genuine financial distress. Imagine a bank saying to you that they will freclose on you rather work out a Short Sale. UNBELIEVABLE,UNACCEPTABLE AND JUST PURE WRONG.
I called the FTC today and they said that the homeowner needs to
call in. The bank did what their client asked them to do so FTC does
not see fault in the banks position, which i can understand. However my
argument that this is against what we all and the government is trying
to do, had no impact on the FTC.
I have closed many many many short sales but facing this scenario was a huge learning experience and an eye opener.
Please blog about my experience if you can, so that no other
deserving family has to suffer the same consequences from NationStar.
The negotiator was Samantha Fisher. Just wish she did her job.She just refused to help these people from the get g stating that her investor(holder of the note) would rather foreclose than work out a short sale.She had no compassion and was just right to the point.How can you know that your investor would rather foreclose than work out a solution on the 1st day i submit a package to you. Either your company has a history of doing this or your are not serving your clients well. The strange part to all this was...The investor was her client but the homeowners? She treated homeowners not like clients but as just numbers. I am APPALLED AT THIS BEHAVIOR FOLKS.
If you own a Nation star mortgage beware and heads up. To all who say that they have successfully closed with NationStar good for you.In my experience Nationstars refusal to deal with this and their refusal for me to talk with a manager was just showing to me that the business ethics are just not there.
Folks help me blog about this so we can get the word out.
I am just a passionate person who wants to help as many homeowners as i can.This is my passion and i will fight for it.