One of the short comings of email and texting is that you don't have the privilege of looking the sender in the eye while they are communicating with you.Â
I have often received an email from a colleague or client and thought, "Wow!Â That was curt, nasty or down right mean."Â Then, when I get that person on the phone or face to face they don't have any idea that their message came across that way.
Texts and emails have no personality, and I think many senders just put the information they need into the message and nothing more.Â In that case, it may come across in the wrong way.Â
Years ago, I had an office assistant who tended to send me long emails late at night.Â She would have had a glass of wine, or two, by the time she started emailing.Â When I'd receive the email, I would have to ask myself what the heck is she talking about.Â I realized right then that email will allow anyone to have a boldness that they didn't have in person.
So, before you text or email someone, make sure you read, re-read and re-re-read your comments to make sure you get your point across without any hidden motives or potential misunderstandings.Â Better yet, pick up the phone and call.