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By Mike Mueller | Real Estate Pro in Walnut Creek, CA

New Facebook Fans or Old Friends?

You’ve been on Facebook for a little while and now that you have a wonderful new Facebook Business Page, suddenly you have questions.  How does this new Business Page effect your Peeps?

Congratulations!  You’re now separating your personal side from your professional side.  Yeah for you!  But what to do about all those past, present and future clients you added as a “Friend”?  It seemed like the right thing to do back then but now…? Now that you have the proper place for them, are they Friends, Fans or Members?  Can you move them or do they have to move themselves?  What about new peeps?  If they find me on Facebook and want to be a friend what should I do?  Questions, questions questions!

Let’s Start with your Existing Peeps

First of all, no you cannot move them.  They could move themselves but that’s highly unlikely.  Why not let them stay your Friend but also join your page as Fan.  A quick update in your status might do the trick.

Status Update

You could always un-friend them but why the hard feelings?  Simply put them all in one list  and then set the privacy high.  They won’t see wall posts and pictures from your family, and your family won’t see anything from them.

Facebook Privacy Settings

Here’s a side question I have for you…

As for these “fellow professionals” you added as Friends, do you really want them as Fans?  Are they your clients?  Just thinking…

Now for the New Peeps

You’ve changed the link on your sidebar to drive traffic to your Page instead of your Profile right?  Good. Added a link to your Page in your email signature?  Great. Bought and wrapped all 46 downtown metro busses with your smiling face, a for sale sign, and a great big “Fan Me Up On Facebook!”  No, Really?

Good for you for driving traffic to your new Page.  The question remains, if someone searches Google or Facebook for “Tom Jones Real Estate” what would they see?  Chances are they would see both you (personal profile) and your Business Page.

One of two things might happen next.

The Friend Option If they choose to be a Friend of yours, you have the option of accepting or declining.

Accept  - You could accept (like I do) and then also ask them to become a Fan as well.

Decline - Don’t be afraid of declining their friendship.

It’s a great opportunity to nicely explain why you have a Business Page on Facebook and would rather have them join you there instead.  Explain that they’ll get no spam from you by joining and that by becoming a Fan they’ll also not be sharing their “private information” like family pictures.  Most people don’t know about the personal privacy settings they have so this could be a big factor for them.

The Fan Option This is what we hope they choose

If they choose to be a Fan of yours, there’s no moderation and they are in.  Remember, they might not become actual “Fans” and they don’t have to in order to read all about you within your Business Page.

BONUS TIP: New viewers don’t have to hit your Page WALL.  Did you know you can predetermine which of your Tabs they are initially sent to within your Page.  For this reason maybe you should have a custom landing tab explaining right from the start:

  • The Privacy Aspect of Pages
  • Your Spam Policy
  • How you work
  • Maybe even a nice dialog (video?) about why they should get to know you better…

The catch?  To create a custom landing tab you’ll need a bit of Facebook FBML done.

Order your Custom Designed Facebook Business Page

Just thinking…

Comments

By Voices Member,  Tue Aug 4 2009, 06:00
Great comments and thanks for sharing your thoughts and suggestions on Friends, Family and Fans.
By Kathie Burby,  Tue Aug 4 2009, 09:28
Mike This was very helpful information. You have now inspired me to set up a business page. Thanks.
By Linda S. Cefalu,  Tue Aug 4 2009, 10:33
Ditto for me. I am going to commit to getting this going in the proper direction. Thank you for you tips!

Linda S. Cefalu
By DAN BOURLAND,  Tue Aug 4 2009, 14:30
As the others are commenting, it is a great idea to have a business page!!
By Kathie Gabriel . The Gabriel Team,  Wed Aug 5 2009, 06:30
I'm confused between Business FB page and Fan page...then there is Twitter and the (now old school?) Blog. Do I need all? Some??? How do I integrate them. HELP, please!!
By Janalynn,  Thu Aug 6 2009, 10:39
This is posted on the Facebook Help Center:

"If I already have a user profile, can I create a business account?
Maintaining multiple accounts, regardless of the purpose, is a violation of Facebook’s Terms of Use. If you already have a personal account, then we cannot allow you to create business accounts for any reason. You can manage all the Pages and Socials Ads that you create on your personal account."

How does this play into your suggestion?
By Mike Mueller,  Wed Aug 12 2009, 17:36
Just got notified of these comments - I'll have to (and promise to) get back to all these in just a bit.
By Mike Mueller,  Thu Aug 20 2009, 07:55
Janalynn - excellent question. It is indeed a Violation of FB TOS to create a biz account as a personal profile.

The important distinction is multiple accounts. A Page is not creating a new account, it's an extension of a single personal account (yours).

Facebook encourages you to create a Biz Page. For more on this see http://areweconnected.com/2009/08/profile-or-page/
By Mike Mueller,  Thu Aug 20 2009, 07:56
If you need help creating a Facebook Business Page please go to http://areweconnected.com/facebook and fill out the form.

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