"Acting or arriving exactly at the time appointed; prompt. 2. Paid or accomplished at or by the appointed time. 3. Precise; exact. ..."
Perhaps there are some people who find being early a virtue, however being early can be as rude and unwelcome as tardiness. Two weeks ago we had an agent and his clients arrive approximately a half hour early for theirÂ showing while we were obviously still at home. The agent did not ring the doorbell, just accessed the key via the lockbox and cameÂ strutting in with his clients unannounced. Very rude and abrupt as ifÂ WE should not be there. Hello!Â You were early - couldn't you have called and said you were running early??Â We could have been out of the house in plenty of time to accomodate you.Â How about ringing the doorbell at least to alert us to your arrival? Someone could have been in the shower, or on the toilet, or some other situationÂ in flagrante delecto. I'm sure it's happened to others.
This past Monday we had a similar situation, only this particularÂ agent and her party were one hour early. Again, not even a courtesy call to let us know they were running early. WhenÂ we opened the door to her,Â the agent played dumb and fumbled through the papers on her clipboard like she was not sure of the appointment time.Â Â The house wasÂ ready forÂ her to show , and it was just a matter of a few moments for us to grab our jackets and leave. Again, what's 30 seconds to makeÂ a phone call ahead of time and let us know her arrival time??
We have had people drive by and see the stairs out front and decideÂ they hateÂ the house without even seeing the inside. That's fine, we doÂ understand this house is not for everyone.Â Please just make the call and cancel the appointment if you are not going to show up - don't make us go sit out in the rain for an hour if you are not coming. We had one realtor who was a no-show actually pretend he was here and fillÂ out a feedback form via MA Pass and he had never even entered the property. We got a goodÂ chuckle out of that guy.Â
Of course being late without a wordÂ is noÂ less excusable. Last summer we had an appointment on a Saturday atÂ noontime with an agent who wasÂ probably making the rounds of 5 or 6 housesÂ with some clients. They did not show up at the appointed time and an hour or so later we wrote them off as no shows. I went shopping, hubby went to take a nap because heÂ had been working overnight shifts that week. In strolls this agent and her clients, 3 hours pastÂ their appointed time with the poorÂ manÂ asleep in bedÂ - again no phone call,Â didn't even ring the doorbell. ThereÂ was absolutelyÂ no excuse for no phone call after that length of time.Â
We, as sellersÂ go through the effort of making the house white glove immaculate andÂ leave hereÂ early to accomodate your schedule on demandÂ -Â right thereÂ that's a good chunk of our morning or afternoon. We want our house sold and we want to work withÂ buyers agents.Â There's always something - we know this, we are human too.Â However, weÂ don't think it is unreasonable to expect a bit of courtesy from youÂ in return if you cannot be punctual.Â In 2011 everyone has a cell phone, you don't even have to go find a phone booth anymore. If you are earlier than your scheduled time, CALL. If you are running late, CALL. If you are cancelling, CALL. It's just respect and common courtesy. People have forgotten that in this day and age. It does go a long way.