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How to Get Your Home Ready to Sell

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Yep, you've heard all of the standard tips. Change broken bulbs, paint front door, no trash in pail, blah, blah, blah. All good ideas but NOT the elephant in the room.  I have discovered several non-obvious things that many homeowners miss.  Well, actually they ARE obvious. Your agent has probably told you, but as we all know, your agent is merely part of an elaborate extortion/ponzie scheme designed to keep the many thousands of people with adult ADHD and various other forms of mental illness employed.  As such you have probably chosen to ignore their advice.

I am here to hammer it home.

Here are THREE BASIC tips that will dramatically increase your chances of selling your home. They might even increase your bottom line, without spending a dime!

Tip 1. Get Lost. Vamoosky. Begone.  This means you Mr. Homeowner or Mr. Tenant.  The buyers want to make fun of your house. They want to look in your closets.  They want to discuss the home's potential while they are there.  This is not bad. It means he has an opiinion, and might be trying to make a case for his offer.  If you are there 9 times out of 10 they will say "You have a lovely home..." and leave. This is because generally people are too nice to say things like "What in the name of Steve made you stick on a toadstool-themed ceiling border??" and "What's with the Pee-Wee Herman furniture?"  It doesn't mean they don't like you or your house.  Well, ok, it might mean that, but isn't it better not to wonder why you are getting no offers when clearly everyone thinks your home is lovely? Your Realtor's job is to get HONEST feedback.  He/She will deliver this to you in the method they have best chosen to create the desired result.  For instance, "The other agent said they didn't like the busy road/thought it needed too much work/thought your decorator was the Marquis De Sade.  I cannot stress this enough - GET LOST!

P.S. - This also includes Grandma/Grandpa (urine and dementia are NOT sexy), any unemployed relatives or those that are "temporarily living in your basement) (most people feel that "loserdom" is contagious) (This can also be a handy excuse to get them to go look for a job) and Spot (Not everyone is a dog person. Even if they are, there are levels...I have relatives who actually carry baby wipes and clean the dog's bum after his business because the idea that the Lord did not include a handy flap over the offending body part is considered an evolutionary faux-pas). Oh - and do NOT, I repeat - DO NOT - have the angelically cute youngsters give the tour either.  I once had a five-year-old tell a buyer "My daddy said you wouldn't see the hole he burned in the rug until we move."

Tip 2. You have too much stuff and half of it is crap. Maybe more than half. Don't use your own judgment, 'cause the same judgment led you to accumulate this crap in the first place.  Rely on your Realtor.  Rest assured that when he or she tells you that "The counters are a bit cluttered" they mean "If you don't get rid of the old appliance museum you will be living here until YOU become an exhibit." Also - you might think that the refrigerator art and Wall-O-Family-Photos are nice, homey touches, but mostly they remind people of painful experiences in their own lives (i.e. Wedding Photo: "I looked happy in mine too, until the b%^#tard bought a Harley and left me for his secretary..." - You get the idea. Bottom line: There should be no sign that anyone has performed any human function in the home.

Tip 3. If you are not getting offers and and there does not appear to be a good reason it is because you are in denial.  THERE IS A GOOD REASON.  Nope, not the economy. We've always had an economy of some sort. There is only one reason that a reasonably well-marketed home does not sell.  Note that I said "reasonably well-marketed".  Your Realtor does not have to take out a prime-time television ad, a page in the NY Times, hire a celebrity spokesperson and drop leaflets from a crop duster. The Internet (Lots), some print, calling in market area, open houses, word-of-mouth and some mailings will do nicely if you are PRICED correctly. Here is some homework if you do not believe your Realtor when they tell you to either put on a new roof (or paint, or update) or reduce the price: Take several pictures of the roof (or paint or update).  Go to the Realtor's office. Do two things. 1) Sit there all day and whenever a Realtor or Buyer walks through the door whip out the pictures and  ask "Would you pay $494,900 for a house with this roof (this paint, this kitchen, these baths?)?" Jot down the answers.  If they say "No", ask "How much would you pay?"  If they answer this question immediately whip out a binder and a pen (old trick, but effective).  2) Have your Realtor pull up a list of recent comp sales and those that have gone pending.  Drive over and look at the roofs (paint, updates). Look at your photos. Look at the comp roof (paint, updates). Look back at your photo. Repeat until convinced. Sigh. Look one last time. Sigh again.  Call roofer (painter, contractor). (Easier still - call your Realtor and tell her/him to Lower the Price to match what you have to offer).

Now I know that some of you are saying "Sure Janine, you'd like that wouldn't you? You wouldn't have to do a darn thing then, just sit back and rake in your nice, big, fat unearned commission."  If this were possible I'd be doing it after all this time.  However, realize that it is 8:55 p.m., I'm still at the office and have no immediate plans to leave and you are probably home with your 2nd or 3rd Margarita, Tonic or Cup-O-Tea.  I've rifled through the office fridge and found a wrinkled apple, a packet of duck sauce and an old jar of Skippy's Extra Crunchy, date-of-birth unknown, and made a dinner out of it so that I could answer buyer and seller questions after a day that began at 5:00 a.m.  And if that doesn't convince you that being a Realtor is not as easy as you think, I invite you to stop by my office tomorrow and hear my seller's respond to this blog entry.  It won't be pretty. But it will be pretty fun. Please bring food though.

Well, that's enough for today. I've ranted myself out for now.  There's more, but it will have to wait. I have clients that need a remedial talking-to. Bye for now! - Janine

Comments

By Buyer2009,  Fri Apr 24 2009, 04:48
Some additional advice.... DO NOT introduce "Grandma" via her picture and urn.... yes this did just happen to us!

Along with the doggie advise above - clear out all of the doggie landmines in the yard... you would think this was a given but....

And one other important thing.... if someone tells you to burn candles to make your home more inviting do not use scented ones like strawberry, rose etc. People with allergies will run away. Better to open the windows and use some lemon spray wax.
By Barbara Browning,  Thu Jul 2 2009, 14:51
All true. Pack up your stuff; you are moving! You probably need to throw half of it away because you don't need it where you are going! Listen to your Realtor. You really do want to get your home sold, don't you?
By Inspiration Home Staging,  Thu Jul 2 2009, 16:28
Listen to your realtor. Have the home professionally home staged, too. It's your realtor's job to offer suggestions and to market the home. It's your home stager's job to really get it ready for the marketplace. You can use an affordable online staging professional (like myself) if you are willing to do the work yourself. Or, you can hire a local home stager to come in and give you a consultation, again, if you are willing to do the work yourself. Or, you can hire a full blown local staging service who will come in and do it all for you.
By susan,  Thu Jul 2 2009, 16:45
Kudos on your gutsy article. I also stage and consult on home prep and all your points I heartily endorse. I'd say if you could possibly afford a rental for a couple of months, move out!
By Prudential Southeast Coastal Properties,  Thu Jul 2 2009, 16:49
We have even had to opposite...a house so perfect you were scared to go in. We had an owner who was crazy about being perfect. Even the children's shoe laces were neatly folded. The husband was worried the kids would be damaged from all the cleaning! She never got an offer.Tthen one day, she was late coming home, one of the boys had used the bathroom and forgot to flush...Guess what they got an offer! Who knew? We do have to live in these homes but it is nice to pretend you are the buyer and see if you would like your own house
By Rhonda Giles,  Thu Jul 2 2009, 19:20
Love your article, its so true. I have been a Realtor for over 30 years and could write a book of stories on what not to do to sell your home, but most people probably wouldn't believe the stories any way. Did someone mention Denial?
By Sharon Proctor,  Fri Jul 3 2009, 03:35
Not a realtor. Just a homeowner. Loved your article, and I'm thinking you should consider taking up writing...in all that spare time you have while earning huge commissions and snacking on wrinkled apples. Thanks for the advice. We're not trying to sell right now, but I will definitely keep you article and pray I can remember where to find it when the time comes.
By SHERRY LOVGREN,  Fri Jul 3 2009, 04:01
as a realtor, When I first open the door to show a house, the most important thing is the smell. It is true about the scented candles, first it messes with my sinus and second, I always wonder whether to blow them out or let them burn and risk a fire. I also second the thought of no personal photos, I cannot get my buyers to consider the house as their home when they are busy looking at pictures trying to figure out if they know anybody in the pics. Also everyone knows that if there is clutter, then noone has cleaned in a while and that is a real turn off on the thought of living in the home. I could go on and on but those are the 3 that almost always kill the potential for a sale. We can negotiate price but we cannot negotiate first impressions.
By Carol,  Fri Jul 3 2009, 06:31
Good article. As a buyer's agent, a few items or situations I have come across that made the property hard to sell, to say the least: A Do Not Enter sign posted on an outbuilding because the well was inside the unlit outbuilding and stepping in would result in falling into the uncovered well. (This one was actually my listing, the owner didn't want to fix the problem.)

Walked into an apartment building's vacant apartment and found a dead cat lying there. The tenants had left it with a bog bag of dry food and absolutely no water, not even an open toilet bowl. Do you think the owner did a walk-through after the tenants moved out?

In another small apartment complex, a tenant approached my client and I threatening us and showing us his gun.

Once at a private home, still occupied by the owners, I opened the front door and the stench was so horrifying that I actually lost my cookies--came up into my throat and then were re-swallowed. Needless to say, the buyers did not want to see the house.

Two other things: Cat urine. Take at least $10,000 off your reasonable, fair-market asking price right off the bat.

Cigarette smoke: Ditto. Or repaint everything, wash all the windows and ceilings, shampoo all fabrics and carpeting and DO NOT SMOKE IN THE HOUSE OR WITHIN TWENTY FEET OF IT.
By Bing Byrne,  Fri Jul 3 2009, 07:22
All good points. I just want to add a little on home staging. My wife is a home stager and I have been with her on occasion when she does this. Its amazing how a couple of hours can change the look entirely. Most of it is done with things the owner already has in prossession. Majority of homes she does cost under $500 with time and material. Not bad for a quick sale at a better price.
By Mim Heisey,  Fri Jul 3 2009, 08:28
A very on track article. When we love (and really live in) our homes we so often do not see the MESS for what it is. A suggestion: Mr Seller, come out side and then walk in with me as if you are visiting the home owith your most particular friend( sister-in-law, mother) Would she be impressed? That's your buyer!

CLEAN is very important! Appraisers and real estate agents usually arrive at a fair market value for a property based on 'vacant, broom clean, and ready for new occupant.' The price advice you have gotten is based on the premise that it will be clean and tidy when you show it. Clean and prep as if it is for that very particular person, if you want to get the "fair market price' that you have been quoted.
By Rob Dandrea,  Fri Jul 3 2009, 10:59
LOL, your article is so true. If our life were only that easy, I would have a 3 handicap in golf and be on the beach watching the Gulf. I love Florida as I drive by the beaches, bay, golf courses, Gulf of Mexico, but unfortunately one must work. I have linked your article on my blog. Thanks. http://tinyurl.com/moerlm
By Alice Keife,  Fri Jul 3 2009, 20:28
Great article,,,,,and so true!
By Craig,  Sat Jul 4 2009, 06:22
Constant derogatory references to ADHD are immature and insulting. References to illness or any kind of diabilities in this way should be avoided. There are brilliant and honest people who actually have these and work hard to overcome them. One would not make such comments about someone who is legally blind, walks with a limp or suffers from ALS or a hearing deficit. How rude.
By Tracy,  Sat Jul 4 2009, 20:32
Great article and I agree - no clutter, no personal photo's, and no to burning candles. However, I do believe a nice, professionaly done, fresh flower arrangement can't hurt.
By Pauline Howell,  Sun Jul 5 2009, 08:23
Please take dogs for a walk -get them out of the house before the buyers and their agent arrives.
Not all buyers love dogs especially yours and they have a hard time concentrating on the space in your house when the little pooch is nipping at their ankles.

By Pauline Howell,  Sun Jul 5 2009, 08:24
Enjoyed the article-may pass a lot of these comments on when needed.
A little humor not meant to hurt anyone is always good.
By Sharon,  Mon Jul 6 2009, 09:27
My daughter and her family have their house listed, and they are looking at homes in a town closer to us. We have bought and sold homes over the years (military family), and I also worked for an interior designer in model homes. A friend of mine, a realtor, used to take me with her to look at houses, and would ask me why I thought a house wasn't selling. Usually, I could tell her the moment I walked in the door - too much wallpaper - a bad odor - strange floorplan - bizarre paint colors - needs new flooring - the neighbor's house is a dump - the yard is a wreck - the people are slobs - too much work to be done, etc. One of the biggest turn offs in a new home is wallpaper! People looking at older homes expect to do some cosmetic updates, but a new home with lots of wallpaper, is an instant turn off. Anyone that has stripped wallpaper, would rather buy the house without any. Even if your kitchen isn't updated, if you paint the cabinets, and update some appliances, it can make the dated kitchen much more appealing. My personal pet peeve is a house that has had clutter removed, but their is still dirt everywhere. Cleanliness speaks volumes! Slobs leave behind their grunge for the buyer to clean up, and I won't even consider a house that is dirty, no matter how nice the house is. People that are dirty, don't take care of appliances or general upkeep on a home. You will usually find dirty people to be lazy people.
By Keith Nichols,  Mon Jul 6 2009, 10:58
Awesome!!! I am going to forward this to my sellers!
By Beth Fowler,  Mon Jul 6 2009, 14:48
People respond to a house emotionally, and justify their decision intellectually.

Everything you have strong feelings (emotions) about so do prospective buyers. People react to anything having to do with sex, drugs, rock 'n' roll, politics, sports, and the like. So, stow every thing that conjures up any of those topics. Bye bye Steelers posters and 20 bottles of pills on the counter.
By Ed Gory,  Mon Jul 6 2009, 16:36
Great article! Bottom line, it's almost always going to come down to price relative to the home's condition, and current demand. Sellers sometimes just get too caught up in not wanting to sell for less than what their neighbor's house sold for last year.
By Michelle Fradella,  Mon Jul 6 2009, 18:54
OMG! This was such an awesome article - and one that I would love to put into my Listing Packets! SO TRUE!!!!!!
Now I have to dry my eyes from laughing so hard. It was GREAT!!!
By Margie Taurianen,  Mon Jul 6 2009, 19:04
Great article!! And you have a wonderful, humorous way of bringing out these points:) I am sending this to my sellers as soon as I finish with this comment.

Margie Taurianen
By Rudy Bachraty, Social Media Guru at Trulia,  Mon Jul 6 2009, 19:05
Hi Janine!

You have a new fan - me :) Now, can you please tell us how to really get a home ready to sell? You're raw writing style really shows off your passion and knowledge about real estate - something I'm sure potential home buyers and sellers will appreciate. Really well done.
By Deborah Gaither,  Mon Jul 6 2009, 20:06
Janine,
You are so right!! and please listen about the list price; do it right the first time, it will save you so much heartache. I walked away from a stubborn seller after the listing expired last year; I brought a generous offer that was turned down. Another agent unfortunately encountered the same problem, the listings is still on the market and overpriced for over a year now!
By David Chamberlain,  Mon Jul 6 2009, 21:01
This was so funny, I needed a laugh today. Thank you!
By Rooms In Bloom,  Mon Jul 6 2009, 21:11
All of the points are completely true - and I love the candid tone to your blog post! As a professional home stager and designer, I get called in all the time to homes which are not selling - and its usually a combination of very simple things. We always tell our clients that pricing your home is vital however the presentation of the home justifies your listing price - so make sure you get it right! Even if you intend to stage yourself, get a professional stager to do a walk through and give you a list of recommendations because they represent the "eyes of the buyer" and see things that sellers can't, or won't admit is a problem.
By Debbie Bratton,  Tue Jul 7 2009, 16:57
You don't get a second chance at making a good first impression. Place flowers by the just painted front door. Clean out everything. Your house just became the highest priced single object you own, and you want to sell it. Clean out closets, cabinets, and the garage. Paint is cheap and it is the single most important improvement you can make, paint your walls. Do the work for the buyer and you will make yourself more money when selling.
By Kimo Stowell,  Thu Jul 9 2009, 21:26
Aloha Janine,

What a delightfully entertaining post, fierce and funny, xie xie! It just goes to show that people are often possessed by their possessions. Generous acts make up for stingy fears, give to charity what you don't use or need.

Peace,
By Candace Curtis, REALTOR, TRC,  Sat Jul 11 2009, 16:26
I couldn't have said it better myself.

Candace Curtis,
Realtor

http://www.YourFloridaHomePro.com
By Charlene Blevins,  Sat Jul 11 2009, 17:51
This is excellent!

On point number one, begone, research shows that buyers spend 50% more time in homes where the seller is not present. It takes time to look and consider..."will grandma's hutch fit there?" All buyers feel as though they are imposing when the homeowner is in the home, or even out on the deck. Take your pets and go to the park, with a warm, short greeting and goobye. Say you'll be gone for a couple of hours, and then be gone at least one hour. If they're still there when you get back, drive on by--it's a great sign they're taking so long.

Point two: too much stuff. AMEN. Short of taking the couch out of the house, pack it all up. When you begin to clear the house for listing, consider that you are packing to move, and pack up all your personal memorabilia first. Pack up anything that is not of A) great utility or B) great beauty. You don't want buyers looking at your stuff, you want them looking at your house. And as the old saying goes, most buyers (and too many agents) just can't see the forest for the trees. And then clean, clean, clean, as if your life depended on it. It does. the sale does, anyway.

Point three: Not getting any offers? If you've done the above, You are either priced too high, or ...nah, you're just priced too high. There are qualified buyers everywhere right now, not as many as two years ago, or one year ago, but they're out there. And do not shoot the agent when they tell you what the market is bearing now. So often in the past, I've lost listings to agents who tell the seller what they want to hear, instead of the truth. The house either ends up on the market for too long, or sells just about exactly what I said it would sell for, but took longer to do so because it stayed on the market til the price was right.

GREAT POST here on trulia.
By Valerie Loewen,  Sun Jul 12 2009, 11:12
Great article! I would say almost 90% of homes I go to list, have to much stuff. De clutter makes the room house seem larger. The buyer can see the possibilities.

Charlene Blevins three points above are excellent! Seller's take note!

 
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