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By Darell McKean | Broker in Denver, CO

Communication is the key to team building

Communication is the key to team building

An old proverb states that “To him that watches, everything is revealed. “The challenge of supervision is to bring actual performance into line with desired performance. Communication means shared meaning and shared understanding which leads to positive action. Get employees to have a high opinion of each other. Treat each member of your team as though he or she is the team’s most important member. It’s a sure step to motivating people rather than manipulating them. Make time to talk with each person on your team. Show the importance you place on their particular job and on them personally.

Effective communication requires the proper climate. Criticism should be done in private while praise is done in the group. It is one thing to flatly inform a person of their short comings and mistakes. It is quite another to have a conversation where you ask what could be causing the problem. A lot of the time the person can solve their own problem if it is presented in the right way, maybe with a little guidance from the supervisor. Always try to end the conversation with a personal comment about their family or anything that lets the employ know that they are not just a number.

The basic communication skills are, effective questioning, active listening, and direct speaking. Find ways to reward teamwork. If you do, you will find employees will be looking for ways to make their team more successful and not as much time worrying about how to stand out as individuals. These skills, when developed and used, build a team and challenge management. When people know you care about them as individuals, and about the team and its goals, it will more likely lead to their feeling of being needed which then will lead to motivation.

Agree as to what is expected of you and each employee. Give each the chance to do their job and yes even to make mistakes. Train, coach, and counsel when it is needed, let each person know how they are doing and compensate them for the results. For more on management go to www.denverhomesbydarell.com


By Spirit Messingham,  Wed May 23 2012, 14:56

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