Dan Polimino's Blog

This week we are going to see Yelp reviews of Pierre Michel Organic French Bakery Café, situated at 3624 E Highlands Ranch Pkwy, Highlands Ranch, CO 80126. Few of the top reviews are given below:

Karli, from Highlands Ranch, CO says, “I almost hate to write another glowing review (for fear that I will no longer be able to get my Saturday morning Croc Madame) but I want to share the deliciousness with the world. This place is a-mazing! The coffee is strong and rich, the pastries are light and flaky, the service is French! The Croc Madame is wonderful, any of the pastries are a good choice. We really like the salted butter croissant. You might see me there on Saturday mornings!”

Jeetu, from Austin, TX says, “Wow wow wow. Never seen a better bakery in North America. Totally impressed. Organic and fresh every day, doesn't get better than that, with the nicest most authentic service.”

Ava, from Littleton, CO says, Oh my gosh! This place is fabulous. I have yet to have something I don't love. Everything is always fresh and so tasty that the frequently run out of their popular items. The place just makes me miss Paris, but it truly is the next best thing. If I thought it wouldn't hit my waistline I'd go by here every day. Love love love it!

http://www.coloradodreamhouse.com/featured/property.php?id=1 Just reduced to $464K for 3800 sq.ft., five-bedroom, four bath home in Highlands Ranch. This home rests just steps away from a quiet greenway path, and Redstone Elementary School. With new carpeting on the main floor, fresh paint throughout, new exterior paint and a finished basement, this home is ready immediately. Three bathrooms, a powder room, and a three-car garage make this space a joy to live in. The cul-de-sac location next to the green belt makes it private with plenty of space for the kids to play. 

Without a doubt, communication and expectations are two of the biggest problems we have in real estate today. By no means does real estate corner the market on a lack of communication or failure to manage expectations, but these are two topics that seem to come up a lot in conversations.

There are two types of sellers out there. The first type wants to be clued in on every step that the realtor makes including all marketing pieces, emails, phone calls, and discussions. The second type is very bottom line oriented who tells the realtor to go and do his or her thing and to call them when there is an offer.

Long ago, I started asking my sellers on how clued in  they wanted to be. If they wanted it, I would send them a report each week, telling them what I did including the when, where, and how. If they just wanted the highlights, I would simply check in with them once or twice each month. Or they didn’t have to hear from me at all.

No matter what type of seller you are, I think it’s important for realtors to establish what type of communication the seller wants or needs. This, naturally is called managing expectations.

On the topic of expectations, I found out that more and more sellers have one vision of what the seller/agent relationship will look like while the agent has a completely different idea. The best example of this is marketing. Sellers have in mind as to what the agents should be doing to market their homes. This continues to be a point of friction between sellers and agents. Agents know what is working in marketing and that game plan may not be in sync with what the sellers have in mind. Agents may also be working behind the scenes on the internet, working the phones, communicating with their sphere, and following up leads. This is all marketing, but doesn’t show up on a printed page for the seller to see.

It’s important for agents to tell sellers exactly what they are going to do, to put it in writing, and then follow up with the sellers to show that it’s been done. This is managing an expectation, and you can’t do that without communication.

Dan Polimino is a Realtor with Fuller Sotheby’s International Realty. He can be reached at DPolimino@fullerproperties.com and www.CoDreamHouse.com