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Andy Ogorzaly's Blog

By Andy Ogorzaly | Broker in Wicker Park, Chicago,...

A good agent does more than "show"

Sometimes bad behavior by agents gets recognized more than the good.  Believe me, the good agents want these people out of the business as bad as you do.  Most real estate transactions take two agents to close (buyer's & seller's), which means we also have to work with difficult agents. However, like every industry there is a bell curve of different quality agents.  Now number of transactions doesn't necessarily translate to a quality agent, but you probably also don't want an agent that only does a couple transactions a year.  There are some good part-time agents, but I think I would prefer someone that is immersed in the real estate market on a daily basis.  The real estate climate changes monthly, which means you need an agent who can give you guidance when submitting or accepting an offer.  

Any agent can show a home and even some suck at that.  But a GOOD agent consults with their client before, during, and after the showings.  And then when it is time to submit offer, your agent can pull up the market data to make sure you are paying the lowest price while still having a strong chance of getting the property.  And a good seller's agent should be trying to get you the highest price by having a strong pricing strategy, research-channel marketing, and tough negotiation skills.  

All agents nowadays should be tech savvy, so if your agent doesn't have a smart phone run to the nearest EXIT.  This may sound harsh, but our phones are now our mobile offices.  So if an agent isn't checking or responding to their emails, they could end up holding up your transaction.  In summary, hifing an agent means you are getting a resource and an advocate, not just a doorman.  So interview a few different agents to figure out which one is looking out for your best interests.

Here are some final tips on what to look for in a GOOD agent:
  • Someone who is constantly consulting with you throughout the process 
    • A good sign of this is if the agent is asking you a lot of questions to figure out what your needs are 
  • Someone who is responsive by phone, text, and email
    • You should always get a response from your agent the same day (unless they are on vacation or it is their free day)
  • Someone who is a tough negotiator
  • Someone who is familiar with the local market you are looking in
  • Someone who is the resource of the resource
    • A good agent should have a variety of different vendors they work with like lenders, inspectors, interior designers, contractors, etc. to refer to you
    • It's impossible to know everything, but if your agent doesn't know it, then they should say, "let me do some research to find that out for you
So there are obviously many other factors that make a good agent, but I think you will be set if you find someone with these qualities.  Contact me anytime if you would like to set up a consultation and/or interview for your next real estate transaction. 

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