It is not easy to choose the best home warranty provider. Many homeowners are not satisfied with the coverage and customer service offered by home warranty companies. One of the reasons for dissatisfaction is homeowners do not realize that home appliance protection plans do not cover certain conditions such as pre-existing conditions, repair needs due to the lack of maintenance and care etc. Such conditions are generally mentioned in the small print in the contract it is easy to miss. Although you may not find a perfect company, there are reputed companies with good ratings.
Many people keep asking such questions. Either they have heard horror stories about appliance protection plans or they don’t like their current company of choice. Just like everything else in your life, nothing is perfect and it is even more so here. There are several reasons you should not expect these home protection plans to offer all inclusive coverage such as car insurance policies.
When you report an incident, the warranty company sends a contractor (generally third party contractors) to your home to inspect the problem. The contractor does not repair the system or appliance failures due to lack of maintenance.
The homeowner is probably not aware of these conditions and calls the customer service. The claim is not likely to get approved, and the customer is not happy with the outcome. It is not just necessary to maintain your home appliances; you should also keep the maintenance records. If you do so, your claim is not going to be rejected and you will be satisfied with your home warranty provider. Whether you go with the well known companies such as First American, Old Republic, American Home Shield (AHS), 2-10 etc. or with little known companies, you will not get your claims approved if the handyman thinks you did not care for your home appliances.