At Delgado Property Management, in the process of working towards what we believe anyÂ Benicia Property ManagementÂ companyshould be, it seems that weâ€™ve established a new standard.
In the past several months we have received a steady stream of both new clients and renters with repeated comments such as;Â â€œIâ€™ve interviewed four other property management companies are you are the most knowledgeable and the most professional.â€Â
Weâ€™ve also heard comments regarding our covering the â€œbasicsâ€ more thoroughly when we are told; â€œthe other guys donâ€™t return phone calls like you do.â€Â
These types of comments are not the occasional but are now the very regular comments that we hear, on a near daily basis.
Yes, we do hold high standards with all aspects of our business, down to even the â€œlittleâ€ details of making sure that the balloons we put out front each day are properly inflated.Â Â But weâ€™ve done this not in a competitive nature but rather in a â€œwe felt that is the right thing to doâ€ sense.
Honestly, I can thank my wife and partner, Veronica, for holding true to maintaining high standards even when â€œno one is lookingâ€ or when even when it seems that taking a short cut â€œwouldnâ€™t hurt.â€Â Â Her standards are very high and she accepts nothing less than excellence in herself, our company, our employees and our performance.Â Â In fact, I recently came across a Vince Lombardi quote that instantly reminded me of Veronica.
Iâ€™ve created the above image to display this Vince Lombardi quote with the intention of framing it and hanging it in our office.Â Â (Of course, it will first have to pass the aesthetics committee review, i.e. Veronica, before being displayed in the office) Â I'll have to let you know how that goes...